Customer Service Sales Associate
Resume:
Yvens Sevrin
*** ***** ******** ** ***. ***** Tucson, Az. 85710
*********@*****.***
Objective
To obtain an employment opportunity with a growing company that will
allow me to use my skills and professional experiences to reach the
company's goals as well as my professional development.
Abilities
A well rounded hard working individual who strives to achieve goals and
meet deadlines. Excellent communication and organizational skills with
the ability to perform multiple tasks when necessary. Able to learn and
implement new functions rapidly. A dependable, responsible individual
willing to do more than required. Knowledge of Microsoft programs.
Fluent in English, Creole, French and Spanish
Employment History
Family dollars Store
June 2009/July 2011 ASSISTANT SALES ASSOCIATE
Assisting in the realization of your store maximum profit contribution
Protect all company assets
Maintain a high level of good customer service
Opening and closing the store
Creative problem solving in the areas of:
oAssociate Development
oMaximizing Sales Potential
oControlling Expense and Shrink
oMerchandise Display
oStore Signage Placement
TREASURER
10/2008 – 05/2009 Central Humanitarian International Funds USA Inc.
General financial oversight
Funding, fundraising and sales
Financial planning and budgeting
Financial reporting
Banking, book keeping and record keeping Control of fixed assets and stock
Assistant Manager
11/2005 - 05/2006 Price Rite Store Orlando, FL
• Provided customer service by greeting and assisting customers, and
responding to customer inquiries and complaints.
• Directed and supervised employees engaged in sales,
inventory-taking, reconciling cash receipts, or in performing
services for customers.
• Monitored sales activities to ensure that customers receive
satisfactory service
• Instructed staff on how to handle difficult and complicated sales.
• Trained employees to specific duties and enforced safety, health,
. Examined merchandise to ensure that it is correctly priced and
displayed and that it functions as advertised
Supervisor/Warehouse
04/2002 - 04/2005 Precision Response Corporation Miami, FL
•Received and counted stock items and record data manually or using
computer.
•Packed and unpacked items to be stocked on shelves in stockrooms,
warehouses, or storage yards.
•Verified inventory computations by comparing them to physical
counts of stock, and investigate discrepancies or adjust errors.
•Stored items in an orderly and accessible manner in warehouses,
tool rooms, supply rooms, or other areas.
•Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
•Cleaned and maintained supplies, tools, equipment, and storage
areas in order to ensure compliance with safety regulations
Education History/Certifications
Currently doing a master in Human Resources Management (Argosy University)
2010 Healthcare Administration, Phoenix University
2007 Forklift and Bobcat Operator, Mid-Florida Tech
2005 Business Administration, Miami Dade College
1998 Social Communication, University State of Haiti
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