Francine Willingham -Denver, Co

Insurance Specialist

ad1bfi@r.postjobfree.com+1 720 -355 -7496 / Willing to relocate to: Phoenix, AZ - Colorado and Tempe, AZ - Work Experience

Insurance Specialist/CSR Trans Lease Inc- Denver, Co -September 2022-September 2023 Main duties include assisting customers with Insurance and the requirements that pertain to corporate guidelines. I assist with retrieval of current Certificate of Insurance and determine if they comply with all requirements. I assist Customers with Insurance claims pertaining to total loss and repairable claims. I have five loan officers I assist with assignments that are delegated and deemed necessary to keep the pipeline in line with goals. My duties consist of contacting customers, Insurance companies or Brokers and loan officers daily via telephone or email. Assist with defaults on loans and accepting payments and updating account addresses, bank account information, accounts payable. Pulling payoff and obtaining third party documentation. Escrow Assistant Empire West - Scottsdale, AZ -November 2021 to September 2022 Open orders, input preliminary Title fees, Lender requests submitted after commitment received for Title requirements. Assist with Close out of files, make close out letters and send payoffs letters with funds as needed per file. Assist Escrow officer with refinance file files after signing for proper signatures. Ship files to lender or Broker. Deposit funds for Escrows. Receptionist coverage and any other duties requested to assist with.

Tag and Title Clerk Autopay - Denver, CO- February 2020 to July 2021

•Scrub files for missing Items and Notified Clients via email/Phone. Data Entry on two different systems, Los/Tracker •Sent Documents to Clients or client's local DMV •Follow state guidelines for all fifty states. •Customer service; contact local DMVs for recording information on lien perfections. •Title correction on errors for Credit Unions or Banks. •Order funds for file Title processing requirements. Commercial Escrow Assistant First American Title -August 2018 to August 2019

•Open orders and issue file number after signed contract received• Deposit escrow funds/Open IBA accounts for Escrow deposits. • Review Skid for property search for new orders and potential orders. Order Title commitment and sent review for escrow assistant to assist with processing of file a month a week to a month before closing. • Send requirements to Attorneys for closing. •Assistant to Escrow officers and Branch Manager.

• Deposit daily checks into the internal Banking system for branches. • Send closing Packages to Attorneys, Borrowers and Sellers.

Closing Coordinator Lenderlive Settlement Services, LLC- August 2016 to July 2017

• Prepare closing documents for First Tennessee Bank• Data input for loans in Oes, and print documents in Client Portal. • Run mavent for Qc for a pass requirement and to check for errors to the Tila and before d initial Cd is disclosed to Borrower. After cd issued loan was scheduled and fees were sent to Title Company Balances with Title • Sent Documents to Title after Loan balanced with Title Sent Documents from Client Portal to Title and Issues Final Cd to Borrower. • Balanced wire with Title and requested wire from wire department after balance Closing Manager/ Post Closer Bank of the Rockies March 2016 to August 2016

• Closed loans for 10 Loan officers for following products: FHA, VA, FHLB, USDA, MHOB loans as well as Bank Portfolio loans.• Qc'd the file, Match Closing Disclosure to Final LE, maintaining requirements so loan purchased with minimal to no error and be in compliance with Trid Rule, disclosed CD to Borrower with 3 business days before closing to Borrowers• Balance wire with Title as to wire funds to table in escrow and non- escrow states• Closed for all 50 states• Post-closing review, deficiency maintenance, upload final signed packages to investors and maintain low deficiency reports so loans sell off pipeline within 15 days.• Mers registration paid VA funding fees.• Worked with the Vice President on pipeline reports. (Daily, weekly, quarterly) Technology Proficiencies:

Mortgage software used:

BytePointe/Calyx, Doc magicCalyxGenesisOsb SoftwareLP/Du -Aus systemsCubs SystemOESClient PortalFASTSKIDDoc ViewerFED/EX PortalDentrixMicrosoft, Lease complete and Edge

Skills

• Commercial Escrow

• Mortgage

• Insurance

• Commercial Banking

• Closer

• Customers service

• Underwriting

• Title processing