Jaymie Ortiz

Clerical/Office Assistant/Reception

Murfreesboro, TN 37129

ad1bdu@r.postjobfree.com

+1-631-***-****

To gain experience and so further my career. I believe that I can be a great asset to your company. I'm a hard worker and a fast learner. I put a lot of pride and integrity into my work. I am customer oriented and I multi task with excellent customer service. I have 10+ years of customer service experience and I am proficient in MS Office.

Authorized to work in the US for any employer

Work Experience

Office Assistant/Recruiter

Innovative Field Services - St. James, NY

July 2017 to Present

At Innovative Field Services (IFS), I have held several positions. As a compliance coordinator I would contact assigned contractors to receive updates on work orders, communicate with multiples clients, send multiple emails with requests to clients and work with team members. As a recruiter, I use multiple search engines to locate and contact perspective contractors to join our team in areas where coverage is needed. I also import work orders from multiple clients to send out to contractors for completion, complete chargebacks to our contractors and order dumpsters for large clean outs. In addition to the above, I also answer multiple phone lines, help navigate any issues, send multiple emails, enter payments to third parties using quick books and help out where ever else is needed. Personal Care Assistant

Woodhaven Adult Home - Port Jefferson Station, NY

November 2016 to June 2017

Administer oral medications to residents based on their individual care plans, communicate with MD offices, hospitals and specialists to both give and receive updates on residents, manage and maintain proper documentation on patient care, monitor resident population during dining hours, make sure residents are groomed, showered and shaved, maintain professional manner at all times Clerical/Dispatcher

Environmental Services Inc - Yaphank, NY

January 2009 to November 2014

Duties:

Over the course of 5 years with Environmental Services I was moved from position to position starting as the receptionist. During this time I answered multiple phone lines, directed calls to appropriate parties, emailed, faxed, scanned and filed. I also wrote occasional proposals for my supervisor. I was then switched over to accounts receivables where I learned the billing system. I would invoice customers, make work orders for jobs to be performed, call for collections, process monthly statements, and obtain credit information to be able to process payments over the internet. While the company expanded they were in need of a dispatcher to manage a fleet of trucks. I dispatched a fleet of about 10 trucks a day. I would set up the work that was to go out the next day as well as collect the work that was completed. I kept track of how many gallons each truck brought into the facility and converted that to pounds. I kept a spreadsheet (excel), which calculated percentages of product brought in. I worked with the scheduling department and called customers to determine whether or not we were able to service a particular account. The company then transferred over to new software which was a paper-less software. Drivers needed to see me to upload and download transactions. I watched drivers all day on an internet based GPS system. Through this company we used intercoms and Microsoft outlook to communicate with other staff members. All letters and proposals were written through Microsoft word and all data was processed through Microsoft Excel.

Cashier/ Copy Center High Level Consultant

Staples - Patchogue, NY

April 2007 to August 2008

Duties:

Advise customers on purchases and provide excellent customer service, Developed reputation for prompt, efficient service with high level of accuracy, Maintain thorough knowledge of store merchandise, Calculate total payments received during a time period, Compile and maintain non- monetary reports and records, Developed constructive relationships with others and maintained them over time, Answered customers' questions and provided information on procedures and policies, Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was accurate change, Bagged, boxed, or wrapped merchandise and prepared packages for shipment, Maintained proper inventory levels, Handled high volume calls and balanced cash drawers Education

CNA License in CNA

Northshore Career Training Institute - Ronkonkoma, NY June 2016 to August 2016

William Floyd High School

2006

Suffolk County Community College

Skills

• Environmental Services

• Proposal Writing

• Accounts Receivable

• Clerical Experience

• Multi-line Phone Systems

• QuickBooks

• Microsoft Outlook

• Accounts Payable

• Administrative Experience

• Data Entry

• Bookkeeping

• Office Management

Certifications and Licenses

NYS CNA License

September 2016 to September 2018

Additional Information

References available upon request

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