Mimi Goudie
**********@*****.***
Motivated, enthusiastic professional seeking a long-term position where a large range of skills can be utilized in the healthcare field.
Experience
1/21/2020-Present NovaCare Rehabilitation Center - Patient Service Specialist
● Schedule patient in person/phone appointments
● Conduct insurance authorizations and verifications of insurances
● Collect co-pays, provide pertinent information for next appointment scheduling
● Respond to requests from patients, providers, nurse case managers and coworkers in a timely manner
● Filing, faxing, zoom meetings, managing documents, running daily reports and financials
● Retrieving money orders from the local Post
9/2019 – 1/05/20 Jersey Shore Aesthetics and Wellness - Medical Receptionist
● Front desk receptionist, appointment scheduling, telephone communications, verifying patient information services
● Assist for Aesthetics Physician and IV Therapy Nurses
● Skin Analyst, Facials, Masks and Peels
● Marketing and selling skin care products
● Event Planning and Organizing
● Worked remotely as needed
2013-2020 Shore Orthopedic University Associates - Medical Record Receptionist/Record Clerk/Legal Request Clerk
● Front Desk Receptionist
● Medical Legal Request Clerk for three locations
● Computer reporting, data tracking, patient documentation
● Manage medical office requests
● Ordering and organizing office medical supplies for the Somers Point location.
2013 –2013 Bask by Exhale, Revel Casino - Guest Experience Associate
● Customer care associate responsible for answering phones, scheduling appointments, processing guest check-in & check-out
● Provided spa amenity tours
2010 – 2013 Galloway Mental Health - Medical Receptionist
● Solo front desk receptionist in a high volume office
● Appointment scheduling, address patient concerns
● Assist doctor with prescription fulfillment
● Manage insurance authorization
● Faxing, filing, chart maintenance, mail and copying 1993 – 1994 Sprint - Front Desk Receptionist
● Scheduled appointments for sales representatives and managed monthly reporting
1990 – 1993 Bacharach Rehabilitation Hospital -
Medical Records Clerk / Switchboard Operator
● Solo operator handling and directing incoming calls simultaneously while operating switchboard
● Preparing charts and documents
1987 – 1990 Prudential Insurance Company - CRT Operator - Data Entry
● Mail clerk
● Code and process health insurance claims
Relevant Education
2013 Jolie Beauty Academy - Aesthetics
Coursework: Facials, massage/touch therapy, chemical peels, microdermabrasion, hair removal, makeup application, airbrush
Relevant Skills
● Proficient at filing, data keeping, updating spreadsheets, supplies inventory
● Provides excellent customer service
● Keeps composure in stressful work environments
● Experienced with multitasking while working phone lines
● Strong communication skills / works well on a team
● Brings enthusiasm to the work environment
● HydraFacial certified