KAREN MCSWAIN

Greensboro, NC *****

336-***-**** - ad1bba@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. SKILLS

Employee Supervision

Employee Performance Evaluations

Medical Histories and Vital Statistics

Medical Records Management

Privacy and Confidentiality

Sterile Procedures and Techniques

Catheter Change and Preparation

Rapid Strep Testing

WORK HISTORY

01/2017 to Current Registered Medical Assistant

LAWSON ADULT ENRICHMENT CENTER – Greensboro, NC

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Contacted pharmacies to submit and refill patients' prescriptions. Recorded vital signs and medical history for patients each shift. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Obtained client medical history, medication information, symptoms, and allergies. Collaborated with medical and administrative personnel to maintain patient- focused, engaging and compassionate environment.

02/2014 to 01/2017 Resident Care Director

ST GALE'S MANOR – Greensboro, NC

Oversee resident care team members in providing quality care and meeting needs of residents.

Develop plan of care (DNA-3050r) for each resident with input from resident, family members, physicians and other appropriate staff members. Adhere to each resident's care plan, updating care plan as changes in resident's condition occurs and in accordance with state regulations. Supervised and coached team members on proper procedures and care standards. Audited charts and medication to check compliance. Conducted admissions assessments to determine patient conditions and risk levels. Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Responsible for MAR management

Responsible for Pharmacy Consult Reviews Submit weekly reports to Administrator.

Responsible for maintaining FSBS notebook, Coumarin notebooks and weights and vital notebooks.

Work in conjunction with SIC's to complete monthly Med Cart audits. Complete care level reviews when updating care plans (DMA-3050R) and Summary Skills.

Responsible for completing and obtaining physician signature for Diet Sheets, FL2, Standing Orders and Physicians Orders.

01/2012 to 02/2014 CNA/Med Tech

Mebane Ridge – Mebane, NC

Document of patient's complaints and concerns.

Increased patient stability by checking vital signs and weight and recording intake and outtake information.

Established good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Documented patient information and care activities in electronic health record. Performed patient vitals such as temperature, blood pressure, and blood sugar levels.

02/1994 to 01/2013 CNA

Night Gale Care – Carrboro, NC

Ensured safety and well-being of residents is maintained. Assisted over 50 residents with bathing, dressing, hygiene and grooming in accordance with established care plan.

Followed directions of licensed nurses to administer medications and treatments. Measured and recorded patient's fluid intake and output. Managed supply inventory and supply requisitions.

Provided patients transportation to all doctor's appointments. EDUCATION

01/2010 Certified Nursing Assistant

American Career Institute - Baltimore - Baltimore, MD 01/1992 CNA I

Central Carolina Community College - Sanford, NC

01/1992 Nursing Assistant I

Central Carolina Community College - Sanford, NC

06/1989 High School Diploma

Western Harnett High School - Lillington, NC

CERTIFICATIONS

Medical Assistant, CPR

Certified Register Medical Assistant

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