Office Administrator Customer Service

Leslianne Bumstead

Calgary, AB Mobile Phone: 780-***-**** Email: *************@*****.***

PROFILE: Professional and experienced Office Administrator who is highly motivated and energetic. Exhibits excellent communication skills and takes pride in ensuring that there is always a smooth flow of operations. A positive and energetic individual who has an authentic passion for supporting both internal and external customer interests in achieving customer satisfaction and overall company success.

HIGHLIGHTS OF QUALIFICATIONS:

• An efficient multi-tasker, demonstrated by successfully organizing the 9th Annual Charity Golf Tournament, which was a great success and raised $5000.00 more than any previous years

• Proficient MS Office Suite Skills (Word, Excel, Access, PowerPoint, Outlook) and a record of providing accurate administration of all paperwork and reports

• Strong work ethic; self-starter; results orientated and successful at meeting deadlines and getting the tasks done in a timely manner

• Approachable, friendly with a natural ability to maintain good relationships with customers and employees at all levels of the company including executives

WORK EXPERIENCE:

Accounting Administrator –

Carter Forest Products – Calgary, AB 2021 – 2023

• Mill/freight Invoicing

• Customer Invoicing

• Accounts Receivable/payable

• Sage/WoodPro Software

• Managed accounting email; answered all customer and vendor inquiries.

• Calculated monthly commissions for all traders

Experienced Office Administrator 2019 - 2021

Robert Half Employment Agency – Calgary, AB

• I wore many different hats at this position. Administration fill-in at all levels and jobs.

• All different in-house computer programs used

Junior Payroll – Temp

Strait Pipeline and Integrity 2021

• Entered daily Lems

• Entered daily vehicles used

• Submit Government Record of Employment

• Submit T2200s

• Makes sure all daily hours and equipment are accurate

• Data Entry

Audit Administrator - Temp

Totran Transportation Services Ltd. 2020

• Audit and close general freight orders

• Create new work orders for multiple jobs

• Create order and pull data for detention orders

• Audit and approve pilot invoices

Billing Analysis Temp

United Safety 2020

• Daily Oilfield Billing for many different oilfield companies.

• Daily LEMS

Project Control/Cost Administrator - contract 2019 Kiewit Energy – Kearl Oilsands Crusher Project (camp)

• Daily and weekly reports

• LEMS – for all projects with Kiewit craft and subcontractors

• Reconcile monthly visa statement

• SharePoint experience, as mostly everything is stored in SharePoint

• Mobilize subcontractors onto site – make sure all certificates are required, orientation needed, flights/gate pass, camp accommodations

• Monthly Subcontractor Invoice Accruals

Accounting Assistant/Receptionist 2016 - 2018

Teknion Solutions Woodworking – Calgary, AB

• Accounts payable and receivable

• Employee production and overtime reports

• Timecard entries and Time clock data

• Mail – receiving and distributing, as well as sending it out

• Ordering supplies

• Managing and organizing catering for meetings

• Greeted all visitors

Planning Technician/ Office Administrator 2011 - 2015 CARIBOU ROADS SERVICES (CRS) Pouce Coupe, BC

• Managed and summarized accounts receivables on a daily, weekly, and monthly basis

• Ensured that all the contractors’ bills and invoices were accurate up to date monthly before submitting to the Ministry of Transportation for payment

• Entered into the computer system daily and ensured all accounts payable were paid to date

• Tasked with planning summer road jobs and activities to fit into the budget – 2460kms of roads to be maintained and 95 bridges

• Tracked and monitored all job projects to ensure they were completed within the budget

• Prioritized jobs and created job numbers for jobs that came in as well as Dust Control Management daily

• Balanced the yearly budget (over $6,700,000.00) as close to the penny as possible, and presented to the Ministry of Transportation

• Created and sent weekly and monthly reports to the Ministry of Transportation

• Checked over 100 Timecards daily for errors and entered into a data base daily EDUCATION:

Personal Office Skills Diploma Mayfair Business College RELEVANT COURSES: Microsoft Office: Word, Excel, Power Point, Access, Outlook, Simply Accounting, Professional Development: Telephone etiquette, customer service techniques, filing rules, business letters and other office communication topics

High School Diploma South Peace Senior Secondary School VOLUNTEER POSITIONS & COMMUNITY INVOLVEMENT

• Spirit River Kinette Volunteer Spirit River, AB Positions held President, Vice President, Secretary, Treasurer

• Spirit River Playschool Spirit River, AB Positions held President, Vice President, Secretary, Treasurer

• Spirit River Minor Hockey Spirit River, AB Fundraising Chair

• Stampede City Kinette Volunteer/ Calgary, AB

• Answered phones for Country 105 Children's Hospital radiothon.

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