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Customer Service Front Desk

Location:
Lagos, Nigeria
Posted:
November 21, 2023

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Resume:

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AJAEGBU, OBINNA UDO

**, ****** ******* ********** ******, Bucknor Estate, Jakande-Isolo, Lagos State. Phone numbers: +234**********, +234**********

E-mail: ad1b8i@r.postjobfree.com

CAREER OBJECTIVE

To use my acquired knowledge and skills to improve my professional competence and efficiently achieve organization’s goals

To remain marketable within any organization I find myself by self-development of potentials. PERSONAL BIO-DATA

Date of Birth: June 13th, 1991

Sex: Male

Nationality: Nigerian

Marital Status: Single

State of Origin: Abia State

Place of Birth: Lagos

Religion: Christain

EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES

Michael Okpara University of Agriculture, Umudike, Abia State 2013-2021

Command Day Secondary School, Ikeja, Lagos State. 2001-2008

Masterguide Nursery and Primary School, Egbeda, Lagos. 1996-2001 ACADEMIC QUALIFICATIONS WITH DATES

• (B.LIS) Bachelor of Library and Information Science (Second Class Honors, lower division) 2021

• (WASSCE) West African Senior Secondary School Certificate 2008

• (FSLT) First School Leaving Testimonial 2001

2

WORK EXPERIENCE WITH DATES

• Front Desk / Clerical Officer (NYSC) Jan 2022 - Nov 2022 Umuahia South Local Government Council Headquarters, Apumiri, Ubakala, Duties/Responsibilities

• Greeting guests and providing them with superb customer service.

• Receiving and delivering all incoming and outgoing mails

• Answering all customers questions and addressing their complaints.

• Answering all incoming calls and redirecting them when needed.

• Accepting all letters and packages and distribute them to their appropriate departments.

• Maintaining appropriate records and files.

• Carrying out other assigned duties

• Library Attendant (SIWES) March 2016 – Sept 2016 Michael Okpara University of Agriculture Library Complex Duties/Responsibilities.

• Attending to library users/clienteles

• Systematic filing/arranging of catalog cards.

• Stamping of textbooks/national dailies/library materials

• Borrowing and retrieving of library materials from users.

• Interacting with users and solving their online information needs

• Systematic Cataloging/classification of newly acquired library materials.

• Proper documentation of acquired library materials.

• Cataloging of project/dissertation/thesis

• Attending to user’s reference queries.

• Binding of mutilated library materials.

• Taking proper records of library users.

• Carrying out other assigned duties.

• Assistant Polling Officer (APO III); April 2015

Independent National Electoral Commission (INEC)

Duties/Responsibilities

• Maintaining and controlling of queue.

• Ensuring orderly queuing of voters.

• Arranging separate queues for men and women in areas where the mingling of men and women in the same queue is not allowed.

3

• Director of Photography Jan 2009 – March 2012

Aunty Rossy Photos, Babcock University Campus, Ilishan-Remo Ogun State. Duties/Responsibilities

• Setting up photographic equipment.

• Editing and retouching of picture images.

• Printing of pictures.

• Using of various photographic techniques and lightning equipment.

• Choosing and setting up locations.

• Reproducing and framing photographs.

• Advertising of services to attract clients.

• Researching and making contacts.

CERTIFICATION

Certificate of Proficiency on the MOUAUICT Course, organized by Directorate of ICT, Michael Okpara University of Agriculture, Umudike. Nov, 2017

Certificate of Attendance tagged; Ca Talk – Career Talk organized by Directorate of ICT Michael Okpara University of Agriculture, Umudike Nov, 2017

Certificate of Attendance for Peer Educator’s Training under the NYSC Reproductive Health and HIV / AIDS Prevention Project. (Supported by UNICEF) in Command Day Secondary School Ikeja. Nov. 2004 - June 2005

AWARDS WITH DATES

Ambassador for Political Unity in MOUAU NAES Award 2016 Best Association’s Director of Socials SUG Glamour Award 2015 Most Outstanding Executive NALISS Prestigious Award 2015 COMPETENCIES

• Excellent use of Microsoft Office Suite- (Microsoft Word) (Excel)

• Proficiency in Spoken and Written English

• Effective Documentation Skills.

• Good Inter-personal and Leadership Skills.

• Public Presentation

• Ability to conduct Research.

• Program Planning

• Excellent Communication Skills

4

HOBBIES

• Reading, Travelling, Photography, Researching, Meeting People. REFEREES

Dr. Mensah Chukwudi

Lecturer I, Department of Library and Information Science, Michael Okpara University of Agriculture Umudike, Abia State.

+234**********

Mr. David N. Ihediwa

Head, Capital Market

UNEX Capital Limited, Ikoyi Lagos.

+234**********



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