SYLVIALE MURIELE KENGNI, SSM

Concord, NC • 980-***-**** • ad1b74@r.postjobfree.com

PROFESSIONAL SUMMARY

OBJECTIVES

• An enthusiastic, passionate, hands-on bilingual Senior Scrum Master with 6+ years of managing large enterprise software development projects.

• Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with expertise in public speaking, presenting information clearly and developing high performing teams.

• Collaborative individual with ability to remain poised in all types of situations. Deadline-oriented critical thinker helps team members understand Agile, Scrum practices and principles.

• Certified Scrum Master with vast knowledge of web development technologies and testing. Comfortable leading large teams in process and product development.

• Extensive knowledge of the software development lifecycle (SDLC) within different domains such as Healthcare, Banking & Finance plus over 10+ years of IT and project management. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-organization of teams. Ability to work independently with minimal supervision.

• Experience working with co-located, distributed and offshore teams using several virtual platforms like: Google hangouts, WebEx, Zoom & Skype for business. Passionate about Agile Methodologies, Scrum, SAFe & Kanban. Worked with project management tools like JIRA and Microsoft Project.

SKILLS

• Experience in all phases of Software Development Life Cycle (SDLC), Product Development Life Cycle.

• Agile/Scrum coaching and Servant leadership, Conflict resolution & relationship building, Capacity planning & Risk mitigation.

• METHODOLOGIES: Waterfall, Agile

• AGILE TOOLS: Rally, JIRA, Confluence, Azure devOps

• OFFICE TOOLS: MS- Word, Outlook, Excel, Share point & Power Point Presentation skills

• Excellent communication -Fluent in English & French

• Servant Leader, Risk analysis, Reliable and trustworthy, Conflict resolution.

• Capacity planning, Coach, Self-motivator.

Education:

University of Dschang- BSc in Communications

University of Yaounde-Msc Information Technology,Arts & Design

Certifications & Awards:

SAFe 5.1, Scrum Master Certified, PMP (IBM Institute), AWS Architect in progress.

Professional Experience

Senior Scrum Master – Amazon. Inc., Concord, NC Feb 2022 – Present

Servant leader for two application development teams within an ART.

Coach and mentor team to embrace SAFe core values, adopt and apply SAFe principles, and implement SAFe practices.

Assist the teams in resolving interpersonal conflicts, challenges, and identify opportunities for growth.

Work closely with Product Owner in their effort to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

Assist the team in preparation for ART activities, including PI planning, System Demos, and the Inspect and Adapt.

Facilitate all team ceremonies like daily stand up, Iteration planning, Demo and retrospective.

Work closely with RTE and other Scrum masters in the train to address cross dependencies & team impediments during scrum of scrums and as needed.

Helps the team focus on daily and Iteration goals in the context of current Program Increment (PI) objectives.

Coach and mentor development team on adopting Agile principles, quality deliverables and self-organization.

Work closely with feature leads in preparation for releases.

Shield team from external distractions so they can focus on delivering on committed objectives.

PNC Inc Nov 2019 – Jan 2022

Scrum Master

• Scrum Master of two teams within an Agile Release Train in a financial organization.

• Facilitated all Scrum Ceremonies including Iteration (Sprint) Planning, Daily Standups, Sprint retrospectives, Sprint Reviews and Demos, Story Refinement, and Release Planning.

• Created an exciting working environment to bring team cohesiveness, build trust and transparency. Worked with team to create working agreement which included DoR & DoD.

• Protected team from outside interference, removing impediments and ensured that the work was delivered as a team.

• Tracked & communicated team velocity & sprint/ release progress using JIRA & Confluence for metrics & requirements and documentation.

• Coordinated with the Release Train Engineer (RTE) and other Scrum Masters in resolving team bottlenecks, providing team project status updates, dependency updates, and risk updates as identified by the team Program Objectives during PI Planning.

• Worked with Product Owner to define project scope and objectives. Coached POs on Agile best practices

• Guided team through continual Agile improvement process by providing agile training sessions to Scrum/Kanban team and providing coaching sessions.

• Facilitated and encouraged WIP limit for Kanban teams, work-flow planning sessions and Kanban quantitative retro.

• Worked with the Product Owner and Feature lead in creating the stories from the epics within the teams' Jira space and creating all necessary filters (JQL) to help the team track their work accordingly.

• Continuously educated the team and key stakeholders on the Agile Framework (Scrum, Kanban)

• Managed local, co-located, distributed and offshore teams.

• Encouraged and Improved the Inspect and Adapt process of team agility.

• Created community of Practice for SMs to meet twice a week on WebEx exchanging ideas on how best to work with teams remotely.

• Member of the delivery team that met regularly to address any risks and provided status update to the delivery manager.

• Trained and mentored team members on best and most effective ways to use Scrum processes to improve

Scrum Master –Genesis Health Technologies, MD Jun 2016 – Oct 2019

• A Servant Leader tasked with coaching and mentoring scrum teams in application building using Agile methodology.

Facilitated Scrum Ceremonies (Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospectives).

• Provided Product Owners the necessary support functions like backlog refinement and acceptance criteria definitions to maximize value.

• Worked closely with the Product Owner to manage product backlog and ensure stories are written properly.

• Communicated progress to Senior Management using metrics like Velocity & Burndown Charts.

• Monitored quality control through metrics leveraging appropriate project management processes to monitor time member’s productivity.

• Provided internal and external communication to improve transparency & accountability.

• Experience in coaching & coordinating efforts with multiple teams (co-located & offshore). Guided team to remove impediments & shielded team from outside influences affecting their productivity.

• Knowledgeable in Agile Methodologies, Scrum, Kanban, SAFe, etc.

• Proven ability at driving & motivating the adoption of Scrum rules, removing impediments, fostering self-management, and empowering teams.

• Facilitated the evolution of trust and fostered the collaboration amongst larger team inclusive of goals, plans and obstacles thereby growing trust amongst the team within the organization and all other stakeholders.

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