Josephine Martinez

Irvine, CA ***** 213-***-**** ad1b68@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

L I CENSED ESTHETICIAN • L I CENSED MASSAGE THERAPIST Licensed Esthetician and Massage Therapist with an extensive background working within a luxury spa setting. Skilled in offering comprehensive consultations to high-profile clientele and developing individualized skin-care/treatment plans according to their personal needs. Maintain in-depth knowledge of industry trends, as well as standards and regulations. Continuously take initiative to participate in workshops and additional training sessions as needed. Strong communication and interpersonal skills. Able to quickly establish rapport and building solid relationships with clients and colleagues which contributed to a high number of repeat clients. Willing to relocate.

• Advanced knowledge of the skin care and massage industry with a specialty in upscale spa treatments.

• Dynamic communicator and outstanding relationship manager who capitalizes on opportunities to grow revenue and client base through strong customer relations.

• Confident, engaging speaker comfortable working with high-profile clientele, including celebrities. PROFESSIONAL PROFILE

• Provide patrons with professional, efficient and therapeutic facial, massage, waxing and body treatment services while adhering to company, state and industry guidelines.

• Perform in-depth consultations for all clients, assessing their skin condition and recommending services and products according to their individual needs.

• Implement individualized skin-care treatments and recommend products to clients for at-home treatment/care.

• Maintain organizational and cleanliness of treatment rooms to adhere to strict policies and regulations.

• Educate clients on products and appropriate skin care regimen.

• Cater to a high-profile clientele, including celebrities and personalities.

• Establish loyal clientele by offering high standard of customer service and satisfaction.

• Stay abreast of industry and skin care trends by participating in workshops and acquiring relevant information.

• Proven expertise in carrying out these specialty services such as chemical peels and exfoliation and Certification for Acne Management.

• Knowledgeable with a wide range of medical grade and luxury skincare products, including Natura Bisse, Kerstin Florian advanced K - LIFT, Intraceuticals anti- aging line, Micro - Current, Scientific Organics and Emergen-C with proven botanicals and Marine extracts.

• Wide range of experience and training performing Advanced medical grade facials, Body waxing, Body Treatments, Deep Tissue, Swedish, Sports, Pre-& Post Natal massage. Aromatherapy, Reflexology and Hot & Cold Stone Treatments.

PROFESSIONAL HISTORY

Massage Therapist • The Spa at Pelican Hill – Newport Beach, CA 2017-Present Provide patrons with a wide range of professional and personalized massage modalities, while delivering exceptional customer service and operational support.

Dual Therapist-Lead Esthetician • Hotel Casa Del Mar – Shutters on the Beach, Los Angeles, CA 2013-2017 Performed facials, therapeutic massages, chemical peels, acne management and specialized treatments. Dual Therapist • The Bel Air Hotel & Spa by La Prairie, Los Angeles, CA 2010-2013 Delivered luxury line, La Prairie personalized facials, waxing and body treatments to high-profile clientele. Dual Therapist • The Beverly Hills Hotel & Spa by La Prairie, Los Angeles, CA 2010-2013 Offered specialized and therapeutic facials, waxing services, body treatments and massage services. Dual Therapist • The Intercontinental Hotel & Spa, Century City, CA 2007-2010 Offered customized skincare and therapeutic massage service to return clients. EDUCATION & PROFESSIONAL DEVELOPMENT

State Esthetician License Santa Monica College, Santa Monica, CA State Massage License California Healing Arts College, Los Angeles, CA Early Childhood Education Conestoga College, Kitchener, ON