Flora Vena
Hobe Sound, FL 33455
ad1b20@r.postjobfree.com
Objective: To obtain a position within a professional environment which will allow me to utilize my skills and to enhance the growth of the Company.
Highlight of Qualifications: Excellent telephone, computer & writing skills. Ability to work independently and proactively, while simultaneously contributing within a team environment. Competent in coordinating with all levels of management. PC skills include Microsoft Office & eCommerce.
Indigo Dragonfly, LLC 10/2019 to 05/2023
Lake Worth, FL
Virtual Assistant
• Property & Building Management Support
• Prepared Tenant Leases
• Submitted Travel Expense Report
• Submitted City-Required Documents for Fire and Electric Codes
• Ordered Building Material
• Tax Preparer & Maintained Sales & Use Taxes
• Documented Apartment Work Orders
• Documented Operating Charges
• Handled Vendor City Applications
• Corresponded with Civic Courts (evictions) and Utility Companies (adjustment requests)
• Facilitated Tenant-Landlord Formal Correspondence
• Minute Taker for Quarterly Meetings
Jupiter Foot & Ankle, PA 5/2011 to 10/2019
Jupiter, FL
Medical Front Desk/Office Manager
• Managed Front Desk and Project Administration
• Provided a friendly & confidential environment in Reception Area
• Answering telephones & Interflowing Internal/External communications between Patient/Doctor & Vendor/Accounting
• Handled Office Visit Scheduling & Surgery Appointments
• Maintained Patient Charts
• Produced Clerical, Data Entry, & Correspondence Memos
• Processed New Patient Files (e.g., insurances, medication lists, etc.)
• Responsible for negotiating, completing, and submitting all vendor contracts.
• Maintained client contracts (assured thorough and accurate in completion)
• Performed various office functions, such as clerical, reception, and mailroom duties.
• Researched product trends & client sentiments
LOG Investment Group LLC 10/2005 to 5/2011
Jupiter, FL
Office Manager/Receptionist
Received direction from Operation Manager
• Answered telephones and attended to interflowing internal/external communications
• Provided a friendly & confidential interoffice environment
• Updated database of Vendor, Client, and all other Contacts
• Managed Front Desk and supported Project Administration
• Produced Clerical, Data Entry, & Correspondence Memos
• Tracked Project Workflow via Dropbox & Monitored Project Progress
• Communication Liaison between project stakeholders and operations manager
• Administered and recorded incoming invoices and outgoing payments
• Dealt with vendors inquiries, negotiations, and payment requests according to cash flow and requirements for management team
• Assisted GC in the contracting of clients, builders, brokers, and rentals
• Coordinated & planned company events, luncheons and attended Chamber of Commerce Business After-Hours (for marketing purposes)
• Updated Procedures Manual and Secretarial Desk Manual to ensure performance of routines and policies.
• Arranged travel via outside agents, travel cash, itineraries, trip files, and completed expense reports
• Managed Certificate of Insurance/Workers Comp
• Enforced adherence to Safety, Fire and Security procedures
• Compiled and maintained all employee vacation schedules and timesheets
Processed new hires/terminated employees.
• Maintained compliance in areas such as OSHA & Workman’s Compliance
• Logged inventory and Purchases of all building materials
• Researched product trends & client sentiments
• Scheduled Inspections with the County Zoning Department (P&Z)
• Responsible for negotiating, completing, and submitting all vendor contracts
• Maintained client contracts and recorded benchmarks
• Relieved management of administrative details, coordinated workflow, and updated/chased delegated tasks to ensure deadlines
• Provided daily solutions and screened for interruptions in workflow.
• Researched new equipment and products for smoother running of office and operations
• `Tracked down special building materials, such as Florentine carving implements & Carrara marble and procured Italian artwork
NYFIX, INC 10/1996 to 10/2005
Stamford, CT
Corporate Executive Assistant/HR Administration/Front Desk
Direct Report to CEO/President:
• Acted as liaison with CEO and their direct reports. Interfaced and facilitated strategic directives with senior management teams, customers, partners and consultants.
• Interfaced with Board of Directors and Shareholders, responsible for compilation and distribution of Board materials and sensitive information and initiatives.
• Coordinated all facets of corporate executive travel itineraries, negotiated corporate travel agreements with vendors, and supervised logistics relation to comprehensive off-site management meetings, Board Members hospitalities, corporate Company meeting events and CEO speaking engagements.
• Responsible for monitoring activities of three office administrative assistants
• Expense Reporting and Correspondence
• Scheduling and calendar maintenance
• Paying Personal, maintaining Personal Insurance & household vendors (brokerage account, housekeeping, architect, etc.)
General Role for Company:
Received direction from CEO, CFO, & CIO
• Project Administration (Via Excel Minute Taking & OutLook)
• Managed Accounts: American Express, Limo Company, Nextel, Skytel, Outside General Council
• Supervised Front Desk functions
• Supported Facilities via Recruiting and Human Resources, including H-1B Visas, 401K, Health Insurance, Telecommunications, and Personnel Files
• Organized road shows with JP Morgan and assisted with Javits Center Trade Show
• Managed phones calls from Shareholders and Potential Investors
• Ordered and distributed office supplies for three USA and one UK offices
• Supported the distribution of Public Relations Packets and Programs
• Corresponded with Vendors & Sub-Contractors
EDUCATION
Florida Atlantic University, Boca Raton, FL 1992 to 1996
Bachelor of Social Work, with Advance Standing; Research Focused
LANGUAGES
• Proficient & Business Fluent in English
• Fluent in Neapolitan-Italian
INTERESTS
• Italian Opera & Tenor Music
• Art History
• Nineteenth Century Literature
• Live Theatre & Museums
Excellent References Available Upon Request