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Accounts Payable Customer Service

Location:
Baltimore, MD
Posted:
November 21, 2023

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Resume:

Rebecca Strong

PROFESSIONAL EXPERIENCE

LHH Recruitment Solutions – Richmond, VA 3/2023 – 112023

Accounts Payable/Disbursement Specialist (contract)

Provided expertise in handling invoice processing including review and resolution of problems.

Performed various A/P duties which included opening mail, scanning, invoice processing and assisting vendor maintenance.

Researched and resolved issued check problems.

Responded and assisted with all AP Hotline customer service inquiries

Virginia Department of Transportation – Richmond, VA 9/2021 – 9/2022

Financial Services Specialist II (contract)

Analyzed project expenditures for accuracy to aid in the project closeout process.

Reviewed project information and expenditure data using project and financial databases.

Reconciled expenditures based on Federal and State Policies and Guidelines.

Able to analyze, research and interpret data.

Able to manage tasks simultaneously as part as a team as well as independently.

Hamilton Beach – Glen Allen, VA 10/2020 – 8/2021

Accounts Receivable Invoice Processor (contract)

Performed Revenue Accounting functions related to the creation of invoices, credit memos and adjustments.

Processed manual invoice uploads.

Received, reviewed and submitted documents electronically.

Generated accurate, complete, timely invoices in an ERP system and portals.

Able to prioritize workload, handle multiple work tasks as part as a team as well as independently.

Ensured that all invoices were generated and properly accounted for at the end of each business day.

Manchester Marketing – Richmond, VA 2018 – 2/2020

Junior Accountant

Responsibilities include posting accounts payable, cash receipts, cash disbursements through cutting checks.

Performed intermediate accounting functions which require knowledge of accounts payable and accounts receivable.

Performed billing daily for vendors and customers, meeting monthly closings as scheduled.

Used office automated systems to input data, conduct specialized research projects and respond to inquiries.

Reconciled bank statements for 2 companies

Audited paperwork for our convenience store and comparing it to the monthly spreadsheet.

Audited invoices from suppliers for the supplies ordered for the store

McKesson Medical Surgical – Richmond, VA 2013 – 2018

Dropship Billing Associate/Accounting Assistant

Managed the dropship billing for customers and process payments for suppliers.

Performed intermediate accounting functions which require knowledge of accounts payable.

Worked independently, with direction from senior level accountant regarding tasks to be performed.

Performed dropship billing daily, meeting monthly closings as scheduled.

Processed government sales invoices.

Worked daily with customer service to resolve discrepancies with billing.

SunTrust Bank – Richmond, VA

Accounting Assistant IV 2011 - 2012

Performed intermediate and advanced accounting functions which require knowledge of accounts payable and receivable.

Worked independently, with direction from senior level accountant regarding tasks to be performed.

Downloaded reports and pulled passports for query comparisons.

Manipulated reports to Excel format.

Comparison of interest rates, service fees, etc.

Able to read the history of a loan concerning payments, delinquency and transfer of loan balances.

Worked daily with many different departments: Default, Customer Service, Accounting.

Downloaded reports to a Monarch system and then model the report to excel report.

Daily call in to Freddie Mac for payoff loans and maintain spreadsheet to record confirmation number and other details.

Monthly processing of new loans from Freddie Mac system into Fidelity (LPS).

Proficient in mathematics; ability to follow procedures and keep records.

SCO Family of Services – Glen Cove, NY

Accounts Payable Clerk/Foster Parent Payroll 2007 - 2010

Posted accounts payable and data entry.

Handled cash disbursements to foster parents.

Filed, handled customer service calls, foster parent inquiries and other various duties.

Handled reimbursements to foster parents for additional out of pocket expenses paid for foster children.

Sent payments to colleges for foster children enrolled in school.

Accounts Receivable Clerk

Reconciled Medicaid monthly payments to outstanding billed amounts and research all denied claims and re-bill.

Special payment billing to Administration for Children Services (ACS) for foster care children within the agency.

Monthly care maintenance billing for Agency foster care programs.

For exceptions in the above areas, followed up with appropriate social worker or government office to resolve any discrepancies required.

Preparation of daily cash receipts/deposits

Bookkeeper

Maintained daily spreadsheet with residents’ information, for new residents coming in and old residents leaving.

Reconciled monthly billing with DHS’ billing.

EDUCATION: LaGuardia Community College – Long Island City, NY - Associate Degree: Accounting

TECHNICAL ABILITIES

Accounting and bookkeeping experience utilizing manual and computer software programs. Knowledge and experience with Mas 90, One Write Plus Systems, AS400, System 36 and Redline, JD Edwards 9.1, Lawson, Flexware, WDS II, Sagitta, Timberline, Genesis, Interlinq, Oracle and Prophet 21, Fidelity, Lender Processing Services (LPS), Mortgage Service Package (MSP), XTND, PLX, Freddie Mac, Microsoft: Excel, Word and Access.



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