RESUME

ROHAN S PATNAIK

E-Mail: ad1avs@r.postjobfree.com Mobile No: +91-922*******

Address: B-1, Gokuldham, Mahim Rd. Palghar (W). Maharashtra - 401404

OBJECTIVE

To work as a Key Player in a Challenging Environment, where I can contribute to the Successful Growth of the Organization, Utilizing My Skills & Hard Work, Thus Improving My Professional & Personal Abilities.

PROFESSIONAL SYNOPSIS

Self-motivated, Smart working, Hardworking & Goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.

Good Communication Skills, Verbal as well as written coupled with good presentation skills with the ability to perform well.

Having an experience of Building a team of Skilled Engineers & Technicians including their on-job training and providing technical support.

Sr.No

Company Name

Designation

Period

Profile Summary

1

AMAZON DEVELOPMENT CENTRE (INDIA) PVT LTD., HYDERABAD

Quality Specialist - LMAQ

May 2022 to till date

Responsible to provide first level support to Transportation Process.

2

RAJU GARAGE, PALGHAR

Shop Floor Manager

September 2018 to April 2022

Responsible for All Shop Floor Activities & Dispatching of Products & Stores Material.

3

M/S KLT AUTOMOTIVES & TUBULAR PRODUCTS PVT LTD., PALGHAR

Production Engineer - Hydro forming Division & Roll Forming Division

July 2014 to August 2018

Responsible for Planning Shop Floor Activities, Minimizing the downtime of Machine’s & Man Power Management.

PRESENT ASSIGNMENT

Working with AMAZON DEVELOPMENT CENTRE (INDIA) PVT LTD., Hyderabad as a QUALITY SPECIALIST - LMAQ, (May 2022 to March 2023)

COMPANY PROFILE:

Amazon is India’s leading E-commerce website which started its operation in India in June 2013. It is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.

JOB RESPONSIBILITY

Responsible for the first level of support to Address resolution, Geo codes correction, Maps edits, Driver support, and Static route management in Last Mile (LMAQ - Last Mile Analytics and Quality is Process in which we provide support to the Transportation team & simultaneously improve the Maps, which is an important & crucial part of Program - PROJECT CHEETAH along with other operational issues and activities related to Transportation process and optimization.)

“PROJECT CHEETAH” - DELIVERY DRIVER ON-ROAD DEFECTS PROGRAM"

PROJECT CHEETAH is a program for reporting issues, which helps to correct address & maps related issue. Also, providing ground truth visibility in routing, group stops & on-road safety issues for the (DSP) Delivery Service Partners.

Working on Live use case & resolving within the timeline set by the Team.

Achieving and maintaining 100% productivity consistently on a daily/weekly and monthly basis provided as per the set benchmark.

Achieving the productivity target with desired quality of 100% of live use case provided as per the set benchmark.

To enhance & enrich the quality of Process by Deep dive, Data Analysis, and Quality Audits of large data sets using all the tools available at our disposal.

Performed Data enrichment, Data analysis, generating insights from the data sets using Excel, Cortex, RTW, SPS, GAM, GDE, Stop Diver, Hubble, Quip to Data reporting through visualization generating reports or dashboards.

Correcting the proper locations in Maps & editing the Maps. (Bing Maps & Google Maps)

Improving the quality of Map for daily commuting & use.

Performed in-depth Data validation on data from spatial data across the world.

Identify and remedy defects within the production process.

Ensure that user expectations are met during the testing process.

Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

Manage and respond to incoming customer support issues via the support ticket management system.

Raising escalation using the ticket management system & following up to get it resolved within the given timeline.

Updating SOPs on new updates & process.

Draft quality assurance policies and procedures.

Investigate customer complaints and product issues.

Research technical problems to analyze and document problematic trends and issues.

Propose solutions or workarounds for various situations while keeping overall business implications in mind.

Fixed identified issues to increase productivity and boost workflows.

Implemented quality control measures to ensure product quality standards were met.

PAST ASSIGNMENT

Working with RAJU GARAGE as a SHOP FLOOR INCHARGE, (September 2018 to April 2022)

COMPANY PROFILE:

RAJU GARAGE is located in Palghar City. Having the legacy of 40+ Years of Service in Repairing & Maintenance of Four-Wheeler. It is one of the oldest Four-Wheeler Garage in the City. Well known for Quality Service & Customer Satisfaction.

JOB RESPONSIBILITY

Planning of daily operations.

Following All Norms & Implementing Safety in workplace.

Implementing Daily Inspection for work completion flow.

Analyzing loop holes to increase the working efficiency of the Technicians & Helpers.

Implementing a Work Friendly atmosphere for all staff.

Conducting Workshop for Technicians & Helpers regarding various latest Technologies, Machines & Equipment.

In charge of all Shop Floor Activities.

Implementing Skill Training of Technicians & Helpers for their Self-Development.

PAST ASSIGNMENT

Working with M/s KLT AUTOMOTIVES & TUBULAR PRODUCTS PVT LTD. as a Senior Engineer - Production (July 2014 - August 2018)

COMPANY PROFILE:

M/s KLT Automotive & Tubular Products Pvt. Ltd. is TS – 16949 Certified & one of the well-known company for Developing & Manufacturing of Chassis, Hydro-formed components & Chassis components for well-known companies like TATA Motors, Mahindra & Mahindra, General Motors, Eicher Motors, MAN Trucks India Pvt Ltd, Daimler India Commercial Vehicles Pvt. Ltd. (Dispatching - 10000 Chassis/Month) and also producing precision pipes [ERW & CDW] for Metal tubes for Chassis, Boilers & Air-Heaters.

JOB RESPONSIBILITY:

Planning of Total Manpower & maximum utilization of it.

Planning of Preventive maintenance of machines.

Devising proper Predictive& Preventive maintenance strategies to reduce M/c breakdown & enhance life of Machines.

Plans & Targets related to Productivity, Cost reduction & Consumable cost.

Trouble shooting & analysis of the rejection due to man, machine, methods & material.

Analyze in process & start up Rejection & Rework & Control on monthly basis.

Analyze production report on daily basis.

Analyze contribution report daily basis.

Daily group discussion on previous day’s Production with Supervisors & Operators.

Make process flow of shop floor & Calculate Standard Hours for each job.

Identification & implementation of various Kaizen activities for continuous improvement.

Analyze performance appraisal of engineers, supervisors, operators with respect to rejection percentage & production efficiency – on monthly basis.

Analyze improvements during month & target for next month v/s achievement for the month on monthly basis.

Analyze sales shortfall reports & plans for improvement on monthly basis.

Monitoring production, rejection & quality & maintenance records.

Training to Engineers, Supervisor & Operators at Production Processes.

Training to Engineers, Supervisor & Operators at Quality level.

Co-ordination with Customers for New Order, Quality & dispatch.

Vendor Development of Raw Material & spares & maintenance in co-ordination with Material & purchase department.

Analyze procurement planning as per Sales Order, Inward Logistics & Control.

Analyze input management, Inventory Management for RM/PM, WIP, and Finished Products.

Ensure In-Process, Final Product Quality & TPI through implementation of proper Quality System both in-house & at Vendors manufacturing facilities.

Work on Production Optimization & application of TPM.

Managing & Co-ordination Maintenance Department for Modification in machinery in according to product & input-output analysis.

Cost reduction & Control through Controlling/Improving usage Efficiency, Budgeting etc.

Finished Goods dispatch plans & coordination with Sales Planning, Outward movements.

Co-ordination among different departments to ensure smooth flow of technical & managerial expertise.

Factory / General administration, liaison with external environment.

Look after & daily interaction with valued customers.

Departmental Growth

Maintaining the 5S & disciplines in the development.

Ensuring the proper storage of drawings, documents, correspondences, confidential etc.

Continuous updating the team with few new technologies, new strategies, manufacturing methods, market trends etc.

Key team member for improving line utilization and timely delivery of Components to Customers

Executing the Programs for the Plasma Cutting Robot as per the design approved by the Customer.

Driving supplies for resolution of part quality issues with structured approach.

Visually checking of the components to minimize the rejection.

ACHIEVEMENTS

Maps Edits approved by Google Maps.

Completing 10 tasks/hr. as compared to team completing 6 tasks/hr.

Maintaining 100% Productivity as well as quality.

Minimizing the Down Time of Machines.

Appreciated several times for effective production through Appreciation letters.

Executing new programme for Robotic Plasma Cutting.

SKILLS

Microsoft Excel, Access & SQL

Exploratory Data Analysis and Reporting

Data Integration and Management

Data Reporting & Visualization - Power BI, Tableau

Outlook

Problem solving

Decision making

EDUCATIONAL & TECHNICAL QUALIFICATION

B. Tech in Mechanical Engineering from SHRIDHAR UNIVERSITY

PERSONAL DETAILS

Date of Birth - 10th May. 1986.

Sex - Male

Language Known - English, Hindi, Marathi & Telugu

Marital Status - Single

Nationality - Indian

Passport No - M1342721

Place:

Date: (ROHAN S PATNAIK)

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