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Customer Service Office Administration

Location:
Pretoria, Gauteng, South Africa
Posted:
November 20, 2023

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Resume:

BOITUMELO MONYADUWA LEAH LETSELE

PROFESSIONAL SUMMARY

Boitumelo Monyaduwa Leah Letsele holds Diploma in Secretarial Computing and Office Administration from Damelin Private College and a Certificate in Property Conveyancing from Damelin Business School, and has more than 5 years experience working in Office Admin. Boitumelo always believes that her hands -on experience and the knowledge she gained during her field of work prepared her to be able to make solid contribution in any Administrative related field. with a solid foundation in Administration . Boitumelo is always prepared to put her knowledge and abilities to deliver the best results in everything that she does, while gaining immeasurable experience and skills to advance in her career . Boitumelo is a self motivated goal orientated, driven and an individual who believes in lifting and empowering others through the knowledge that she has acquired, and experience gained overtime

PERSONAL DETAILS

Contact :074-***-****

E-mail address : ad1avg@r.postjobfree.com

Location :Vanderbijlpark, Gauteng

Nationality :South African

EE :Black Female

License :Code 10-C1

CORE COMPETENCIES

Competent in Microsoft Word, PowerPoint, Excel, Ghost Convey and Outlook

Excellent Customer Service Skills

Client Management Skills

Highly organised and analytical and inquisitive with excellent attention to details

Always maintain a proactive approach in the working environment for ease in taking ownership and accountability

Filing or Paper Management Skills

Ability to accurately track inventory and compile reports

Equipment handling

Mathematical proficiency and Financial Acumen.

Highly motivated, energetic,Sound judgement and good reasoning abilities

Good managerial and interpersonal skills and ability to work under pressure

Time Management, Organizational and planning skills

Great team player and can work well independently

EXPERIENCE

[Academic Administrator] MANCOSA[Management College of South Africa]

[May 2015-July 2015]

Duties Include:

Batching of documents

Uploading of students assignment

Verifying of exams and assignments

Attending to students queries

Filing

[Learnership Administrator] THETA[Tourism and Hospitality Sports Education and Training] [July2008-December 2008]

Duties Include:

Filing

Data Capturing

Uploading and Verifying of Documents

Attending to telephone queries regarding leanership applications

Approval of leanership applications

[Filing Clerk/ Data Capture] DIMENSION DATA

[ April 2008- June 2008]

Duties Include:

Filing of grant letters

Maintenance of participants files

Collating of grant letters

Updating of participants on data base

[Query Clerk] MIBFA[Metal Industries Benefits Funds Administrator]

[December 2007-March2008]

Duties Include:

Telephone collection of benefits funds and payments

Identify received transfers and allocate to the right companies

Telephone queries regarding unpaid funds

Data Capturing

Filing

Give weekly reports to my supervisor

[Document Administrator] [LIBERTY LIFE]

[ March 2006- November2007]

Duties Include:

Scanning of insurance documents

Indexing of all claims documents with the correct indexing fields as per work flow system

Verifying documents for correct business units

Ensuring that all documents are correctly appended and associated with each workflow case

Sorting and filing of all scanned documents for various business units to collect

Fica compliance

Dealing with external customer queries

[Statistical Officer Assistant] [Statistics South Africa]

[ February 2000- December 2002]

Duties Include:

Collection of stats from logistic companies

Queries if previous stats collected does not match with the current stats

Typing

Data Capturing

Filing of data ( stats)collected

EDUCATION

Institution : Damelin Private College

Qualification :Diploma in Secretarial Computing and Office Administration

Status :Completed

Institution :Damelin Business School

Qualification :Property Conveyancing

Status :Completed

Institution :Ed-u- College Private High School

Qualification :National Senior Certificate

Status : Completed

OBJECTIVE

To work in an environment where I can grow professionally and utilise my administrative skills and knowledge appropriately

REFERENCES

Gazalia Osman

Mancosa ( Supervisor)

(011-***-****

Mummy Morgan

Theta ( Supervisor)

(011-***-****

Sharon Francke

Dimension Data ( Supervisor)

(011-***-****

Carissa Reddy

Mibfa ( Supervisor)

(011-***-****

David Mashosho

Liberty Life ( Team Leader)

(011-***-****

Anne Marie Van Hoogland

Statistics South Africa Supervisor

(012-***-****



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