Customer Service Administrative Assistant
Resume:
Jeanne' M. Smith
** **** ****** *****, ******, GA 30157 * Cell: 404-***-****
**********@*****.***
With combining experience in Administrative Assistant, Leadership, Customer Service skills, that include experience in Accounting, Inventory Control, Collections, and Financial management.
I am Practical, Articulate, and Creative with proven ability to solve difficult business problems.
Areas of Strength & Computer Knowledge
* QuickBooks desktop and online * Microsoft Office, ACT, AMSI, Windows/XP
* Compliant with DOL guidelines * Legal steps for Collections
* Detailed Oriented * Project Coordinator
* Inventory
Professional Experience
11/18 - Present Office Admin: Laureate Imports & Marketing Co, Inc. (Kennesaw, GA)
Responsibilities: Assist with State Liquor license renewals, weekly inventory, Monthly
State reporting. Assist with accounts receivables & invoicing for wine shipments. Keep track of Depletions reports, Sales reps Expense Weekly reports. Assist with Wine sample orders for Sale reps and order for distributors from different states.
07/14 - 12/18 Turnkey Cleaner: Durapaint, Inc. (Smyrna, GA)
Responsibilities: Provide thorough Cleanings for Move out & Move in turns on
apartment homes, resident fitness centers as well as. Property models for showings to
prospects. Keep track of apartments for residents that are ready to move in & make sure
all cleaning & maintenance work is completed.
9/04-7/14 Partner: Integrated Protective Solutions (Lawrenceville, GA)
Responsibilities: Run the day to day office operations. Manage/Hiring/Terminating employees, direct contact with all clients. Payroll processing, set up new client files, assist with appointment scheduling, Manage account payable & receivables through Quick books software, Legal steps to ensure timely Collections on delinquent accounts, Customer Service, Reconciling all bank accounts/statements. Direct contact with all counties that we perform work in for permits & plan review. Keep track of all inventory. Comply with all DOL,IRS, and Insurance guidelines. Travel arrangements, Office Coordinator for job projects.
7/07-8/13 Owner: Ultra Touch Cleaning, LLC (Lawrenceville, GA)
Responsibilities: Manage/Hiring employees, direct contact with Property managers, Cleaning of all Residential & Commercial Clients/properties, DOL communications, Payroll processing, scheduling appointments, Managed accounts payables & receivables, Marketing, Networking events for prospecting, Reconciling bank statements, Customer Service, Human Resources. Previous cleaning experience with rentals, hoarders, crime scenes, office spaces, residential homes, and foreclosures.
12/02 - 10/04 Administrative Assistant: McRae & Bisbee, LLP (Atlanta, GA)
Responsibilities: Answering phones, Retrieve & deliver office mail, Assist with monthly
invoices, Prepare & make deposits, Prepare new client files, Order supplies & assist
vendors, filing, Assist with Monthly Reports, General customer service and assist with
filing/recording documents to Superior Courts for different counties on client matters.
Also, document & track personal expenses for the owner.
6/00 - 12/02 Executive Assistant: CTEC Academy (Marietta, GA)
Responsibilities: Answering phones, track Sales Calls & Inquiries, prepare & make deposits, assist with Payroll Processing, assist in managing both training facilities, keep track of monthly Consultant Commission logs, monthly class roster & class attendance records, VUE Testing Administration, track inventory of all equipment & supplies. Assist with accounts payable, advise Consultants on Financial Corporations for Student Loans and work closely with Workforce Investment ACT of Atlanta Regional Commission along with N.P.E.C.
1/98 - 1/00 Assistant Manager/Resident Services Consultant: Post Village (Smyrna, GA)
Responsibilities: General customer service, handling Resident's requests, renewals, & payments. Assist in leasing apartments & garage units. Assistant Manager in the Turnkey Department, supervised groundskeepers, scheduling Turnkey of apartments, assisting all vendors, monthly inspections, and assisting in Budget Control Ledger.
Education
8/88 - 11/90 North Cobb High School, Kennesaw, GA
Attended College preparation courses during High School
11/90 - 6/92 Henry County Senior High School, McDonough, GA
Attended College preparation courses during High School
Graduated in June of 1992
References Available
Sally Durinzski
Durapaint, Inc
Owner
Pearlye Bell
Sparkling Pearl Cleaning -
Owner
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