Cheryl DeLaurentis

Las Cruces, NM *****

ad1at1@r.postjobfree.com

+1-575-***-****

Authorized to work in the US for any employer

Work Experience

Shift Manager

Blake's Lotaburger

March 2022 to Present

Opening duties to prep food for breakfast, set up hot line and grills. Counting safe, cashier's registers, and balancing registers at end of shift in order to do daily deposit envelope. Cleaning, stocking, direct customer service with satisfaction. Cashiering, grills, lobby, bathrooms, and lot cleaning. All opening duties are on a strict schedule. Closing duties were the exactly the same as opening duties but without the strict time schedule.

Quality Assurance Specialist

VuPoint Research - Las Cruces, NM

July 2018 to June 2022

Data Collection Supervisor on PM shift. Set up and run projects for outbound calling for Market Research. Monitor Research Associate cals for performance and to maintain rate of completed surveys per hour to hit daily goals. Management of all conflicts within my team of Research Associates. Planning project agenda from hour to hour based on rate. Manage quota screens for overall project by targeting different markets. Coaching Research Associates to high standards with follow up and tools advised. Work in a team setting. Communication with other DC Supervisors to keep communication about project progress. Maintain constant communication with Lead DC Supervisor for authorizations, staffing of projects, briefing on project progress for further instructions and advise Set-up and CATI testing projects for research telephone surveys, as well as Data testing at optimal percentage of same projects. Communication between project manager, programmers, project owners, lead shift supervisors, and any necessary quality assurance supervisors on a daily basis for each project. Quality Assurance monitoring of all Research Associate's performance on completed surveys. Validation of completed surveys on all projects running In-field. Data entry of Quality monitorings and validations put into Excel spreadsheets. Update of all in-field project percentages at end of shift. Update all QA boards. Filing of project documentation. When needed, miscellaneous Research Associate work like phone surveys and call-backs. Nightly assigned cleaning duties.

Manager of cleaning crew

L & L Janitorial LLC. - Las Cruces, NM

August 2021 to January 2022

Delegated responsibilities to each cleaning crew member after prioritizing agenda. Keeping crew on time with hours alloted per job. Wipe, swept, mopped, buffed theatres and gyms. Utilized all housekeeping tools necessary for chemical spill, large wet or dry spills, bathroom sanitizing. Presentation of digital tickets stand, carpets and butter or drink stands. Cleaning of workout equipment, rooms., and sanitized restrooms, showers and spas.

Volunteer Work

Factiry-2-U - Las Cruces, NM

July 2017 to December 2017

Assisted with unloading of merchandise truck weekly. Processed clothing and other store merchandise from truck load. Attention to customers needs and detailing of store appearance. Processed clothing onto racks in their respective departments, as well as merchandise set-up. Minor constructive rearrangement of department assembly for products. Cashier experience. Meet and Greet of customers. Experience with supervision of small groups for routine cleaning of store and various projects. Daily sidewalk clothing set- up, per management instruction. Assisted management, before opening of store, with daily clearance and discounts.

Volunteer Work

City of Las Cruces - Las Cruces, NM

January 2017 to May 2017

Volunteer for senior community events, daily "coffee and conversation" for seniors at Sage community center, distribution of food boxes, public planned events, assisted seniors with exercise, library, and life skills discussions

Call Center Representative

Empereon Marketing - Las Cruces, NM

October 2016 to November 2016

Trained with group on outbound calls; "upgrades" for premium movie channels with Direct TV, sales packages for Cinemax, Starz, and HBO pitched for existing customers. Medical Receptionist/Specimen Collector

Spine and Muscle Rehabilitation - Las Cruces, NM

November 2014 to January 2016

Check-in of all scheduled massage patients, as well as walk-in patients for drug screens for the purpose of pre-employment, physicals, and work injuries. Collected urine analysis specimen; using sterile technique. Set up specimen for E-cup; testing with E-screen computer systems for immediate results. Specimen sent out to lab; documentation with E-signature, when indicated by Employer or Doctor on exam orders. Answering phones, filing private patient records, scheduling massage patients into spreadsheets via Microsoft Word Excel computer program. End of the day "log-off" of both computer systems, general office cleaning, and lock up procedures of medical office at end of day. Cashier/Stocker

Sav-O-Mat - Las Cruces, NM

April 2014 to October 2014

Cashier for store, gas attendant, graveyard stocker for all goods coming in on truckload, 3x a week. Lot attendant.

Lead MRI and X-Ray Technologist

University Towers Diagnostic Imaging - El Paso, TX October 2003 to May 2004

Responsibilities: Performed all MRI and X-Ray exams, done on digital equipment, on a walk-in basis. As well as the responsibility of injecting patients for studies requiring contrast. Also strict and regular communication with Radiologists' for purposes of creation of scan protocol and Radiologist coverage during MRI scans with contrast. Responsible for printing exams on lazer printer for hard copy and sending studies via DICOM system to Radiologist for approval and interpretation. Daily QC/QA scan for MRI equipment.

Staff X-Ray Technologist; On-call CT Technologist

Providence Medical Center - El Paso, TX

January 2004 to April 2004

To obtain licensure in both modalities in the future as well as, a desire to work as an assistant to an orthopaedic doctor, with special interest in both a clinical and surgical setting. Work History and Experience

Providence Medical Center Jan. 2004-Apr. 2004

Title: Staff X-Ray Technologist; On-call CT Technologist Responsibilities: Performed all departmental x-rays; as well as routine x-rays done in all critical units daily and portable on the floors. On-call graveyard shift CT Technologist for emergency room. Staff MRI Technologist

Open MRI of West Texas - El Paso, TX

July 2001 to September 2002

Responsibilities: Performed all MRI exams on a walk-in basis; as well as scheduled MRI studies transported from hospital. Strict communication with Radiologist for creation of scan protocol and coverage for MRI scans requiring contrast injections. Also responsible for printing hard copy of studies on lazer printer to be hung for Radiologist interpretation while sending studies via DICOM system for approval and or additional requested scan by Radiologist. As well as coverage of front desk check-in of patients, filing of film jackets, and scheduling when needed. Daily QC/QA scan for MRI equipment. Staff X-Ray Technologist

Las Palmas Medical Center - El Paso, TX

October 1999 to July 2001

Responsibilities: Performed diagnostic x-rays for walk-in patients and emergency patients ambulatory brought from ER department. Also performed side by side Radiologist, scheduled fluoroscopic x-ray exams in Radiology, Endoscopy, and Cystoscopy departments. Portable x-rays requested by all critical units routinely as well as on demand. Responsible for C-arm fluoroscopy and portable x-rays done in Surgery and Recovery unit. QC/QA procedures, documentation, and minor maintenance of wet chemical processors in department and surgery dark room. In charge of collection and distribution of safety monitor badges for entire department.

Education

Associate in Health Sciences; Radiology

NMSU-Dona Ana - Las Cruces, NM

August 1995 to July 1999

Skills

• Quality Assurance

• QA

• English

• Cashiering

• Customer service

• Medical receptionist

• Project planning

• Medical imaging

• DICOM

• Time management

• Experience administering injections

• Market research

• Medical Records

• EMR Systems

• Microsoft Excel

• Medical Office Experience

• Data Collection

• Medical Scheduling

• Patient Care

• Typing

• Warehouse experience

Certifications and Licenses

CPR Certification

BLS Certification

Additional Information

Skills and Training

Knowledge of GE, Picker, and Toshiba; single and triple phase. Diagnostic/fluoroscopic room equipment and C-arm portable units; OEC 9800, OEC 9600, and some knowledge of older C-arm units. QC/QA procedures, documentation, minor maintenance for wet chemical processors; as well as for digital x- ray units. Minor maintenance and performance procedures for most lazer printers. QC/QA procedures for routine MRI phantom scans and documentation. PACS digital x-ray equipment and techniques; along with knowledge of DICOM systems. Knowledge of MRI and digital CR systems for purposes of faxing/sending exams to on-call Radiologist. Knowledge and experience with Airis II magnet with Hitachi computer systems. Also on-job training with Toshiba Computed Tomography units.

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