Jennifer Golladay

Phoenix, AZ *****

ad1asr@r.postjobfree.com

+1-602-***-****

Jennifer is a highly ambitious, energetic, and personable individual who possesses a broad spectrum of interoffice and personal skills. Jennifer desires to utilize her talents and abilities within an organization where operational efficiency and customer care is a priority, while at the same time being able to obtain personal fulfillment and a sense of accomplishment in terms of job satisfaction for herself. Jennifer is looking for a career not just a job, someplace where she has uncapped potential to have growth.

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Goodwill Industries - Phoenix, AZ

August 2023 to Present

Run production run the sales floor do payroll and all reporting. Team management, scheduling, deposits, inventory,etc

Award Processing Manager

BrokerAgent Advisor - Phoenix, AZ

August 2017 to March 2023

Handle emails, spreadsheets,phone calls, and website for thousands of clients. Dispatch Manager

Fast Lane Direct LLC - Phoenix, AZ

August 2016 to March 2023

Handling dispatch services to include scheduling, client interaction, and company to company interactions.

Manager

UHAUL Inc - Ahwatukee, AZ

December 2016 to October 2017

Managed a uhaul moving and storage center. Ran day to day operations. Sales Agent

Dish Network - Phoenix, AZ

March 2014 to March 2015

Inside sales agent with training in both video and broadband. Handle call volume and customer relations with focus on right sizing customer needs and upselling. Always staying up to date with changes in the company and department. Strives to be the best and always helps others in need. Training and team leading skills.

Assistant Manager

Skydive Phoenix - Maricopa, AZ

May 2014 to February 2015

Facilitated broad range of operations to include scheduling, managing logs, forecasting business needs, and customer/management satisfactions. Emphasis on call management for scheduling with focus on up-sales and customer relation.

Administrative Assistant

Agent News, LLC - Cheyenne, WY

August 2010 to March 2014

Assisted the Executive Publisher and other staff of this National real estate trade publication with various duties to include: managing over 35,000 subscribers, accounting functions to include both accounts payable and receivable, facilitation of various seminars and events, day-to-day office management and filing related functions, handling customer inquiries and resolving complaints. Education

High School Diploma

Cumberland High School - Mattoon, IL

Skills

• Microsoft Office (5 years)

• Customer Service (10+ years)

• Team Building (5 years)

• Team Management (3 years)

• Time Management (3 years)

• Money Handling (10+ years)

• Account Management (3 years)

• Supervising experience

• Leadership

• Restaurant experience

• Customer service

• Sales

• Account management

• Supervising experience

• Leadership

• Cash handling

• Windows

• Team management

• Shift management

• Accounts receivable

• Accounts payable

• Inside Sales

• Upselling

• Assistant Manager Experience

• Financial Report Writing

Additional Information

SKILLS

Software: Microsoft Office Products, Quick Fill, Quick Books Interpersonal: Excellent communication, client care, and problem-solving competence. Team building, training, management

Personal: Driven, entrepreneurial minded, self motivated

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