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Customer Service Representative

Location:
Lagos, Nigeria
Posted:
November 19, 2023

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Resume:

ADELEKE LUTHFAT ABIOLA

*, ***** ***** ******, ******, Iyana Ipaja, Lagos State.

Tel: +234**********,081********, Email:ad1arl@r.postjobfree.com POSITION SOUGHT

A challenging position within a dynamic organization that will afford me exceptional learning opportunities and

responsibilities.A position that will also allow me demonstrate my diligence, hard work, teamwork, integrity and ultimately contributing to the growth of the company which encouraging personal development and professionalism.

PERSONAL BIO -DATA

Date of Birth: 5th March 1993

Sex: Female

Marital Status: Single

State of Origin: Ogun State

Nationality: Nigerian

EDUCATIONAL QUALIFICATIONS

2022: National open university

MBA: Business administration

Currently in view.

2011-2015: University of ilorin

B.Sc. – Sociology

Second class lower(2.2)

2003-2009: West Africa Examination Council

St Alphonsus d Liguori Private Secondary School Aboru Iyana Ipaja 1996-2003: Primary School Certificate

Rita Group of Schools, Okeodo,Iyana ipaja, Lagos State. SKILLS & PERSONAL ATTRIBUTES

Excellent and strong communication skills

Creative thinker and quick learning ability.

Exemplary leadership ability, excellent team work.

Computer literate with high Proficiency in Microsoft Office Suites, Excel, Email applications etc.

Exceptional organization and time management skillsHighly organized and proactive with a strong attention into details

Creative problem - solving skills, learning agility and ability to adapt to change.

Good human relationship management.

WORK EXPERIENCE

NATIONAL YOUTH SERVICE CORPS (October 2015- October 2016) Primary Place of Assignment: Sheik Tijani Secondary School Goron Dutse Kano state.-

Responsibilities

I played the role of an assistant teacher of Jss3

I was responsible for teaching the student civic education in which I had to learn a bit of their language for effective explanation and understanding.

JUMIA NIGERIA( January 2017- May 2019)

Finance officer

Responsibilities

Reconciliation of invoices for all cash pos and prepaid transactions

Balance of books so as to ensure balances tallies with all the payments made.

FIDELITY BANK PLC ( August 2019 till date)

Account Officer

Responsibilities

Opening of new account and following up with customers on outstanding documentation.

Processing of New and existing fixed deposit investments and delivery of investment letters to customers.

Following up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transaction, etc.

Recording of new accounts, deposits and FX transactions on the system daily.

Loan booking and management.

Enrolling customers on digital banking platforms.

Preparing monthly performance review report and weekly reports.

Customer Advisory services.

Monitoring accounts for non-performing accounts to boost the bank’s deposit portfolio and clientele base.

SKILLS

June 2019-July 2019 – Graduate of Crest Foundation Banking School. HOBBIES

Counselling,dancing,,travelling.researching,learningnewthings,reading. REFEREES:

Lanase Bukola Helen

Access Bank Plc

ad1arl@r.postjobfree.com

+234 802-***-****

Sobande Olawale Ayobami

Director Lagos State Ministry of Health,

ad1arl@r.postjobfree.com

+234 802-***-****



Contact this candidate