SUMMARY I am an HR Professional with over ** years of experience, specializing across various

areas of HR including operations, on-boarding, off-boarding, legalization of a candidate, training, system and portal management, budgeting, Standard Operating Procedures, Service Level Agreements, Processes, HR Metrics, Reports, UAE Labour Laws etc. I demonstrate a strong ability to handle projects right from inception to completion. Versatile, high-energy expert who encourages and elevates initiatives by driving results and contributing to team efforts by accomplishing established goals. My passion to be with people and my coaching skills enable a happy and productive workplace for the business strategy.

EXPERIENCE Jun 19 – Present at GII Capital Ltd., DIFC as Senior HR Generalist Jul 18 – Jun 19 at Travel Gate Tours & Travels LLC as HR Generalist (FTC) Jul 05 – Jun 18 at Al Tayer Group LLC, Dubai as HR Services Executive Apr 04 – Jun 05 at Al Naseeb Recruitment Services LLC, Dubai as Office Administrator ACHIEVEMENTS Design and execute an e-filing system (2021) DEWS (DIFC) registration and administration (2020) Portal blueprint, roll-out and governance (2019)

VAT Compliant system upgrade (2017-18)

35% decrease in printing cost with the online portal launch (2017) 20% reduction in onboarding cost through local hire (2016) Monitored and increased employee satisfaction levels to 94% from 78% (2016) 30% decrease by redesigning the LPO & invoicing method (2015) Employee of the month for system management (Mar 2015) 21% productivity hike with the centralized document center (2014) Part of HR Shared Services Department formation (2011) CORE COMPETENCIES

HR System Management

Process & Process Maps

Maintain Client Relations

Training on System

Service Level Agreements

Budgeting

Recruitment

Analyze KPIs

Excellent Communication Skills

Reporting and Dashboard

Portal designing/maintenance

Project/Program Management

HR Process Compliance

SOP – HRSS Manual

Customer Service

Analysis and Problem-Solving

Organizational Skills

UAE & DIFC Labour Law

SUSHMA PRIJU BABLANI

HR GENERALIST

Mob:+971*********

Email: ad1apt@r.postjobfree.com, L i nkedin URL:

h t t ps:/ /www.l i nkedin.com/i n / sushmapriju

EDUCATION

Masters in Commerce-I 2004 (Gujarat

University)

Bachelors in Commerce 2003

(Hemchandracharya North Gujarat University)

CERTIFICATES

NLP Master Practitioner (ABNLP)

Group Development Group (by ILM)

Honors Diploma in Network- Centered

Computing (by NIIT)

ROLES AND RESPONSIBILITIES

Build Standard Operating Policies, Procedures, Process maps for on-boarding, off-boarding, payroll, insurance, trade license and permits

Assess processes and SOP to reduce rework, improve quality and efficiency, deliver desired services Estimate, forecast and anticipate requirements, trends and variances using reports and surveys Draft and evaluate Service Level Agreements (SLA) for the group and joint ventures Define and reform the SOP manual for all the processes relating to the business Present budget inputs, Update HR metrics on employee and family visa cost Monitor the process compliance with the set Service Level Agreement Lead system upgrade with VAT requirements, optimize and implement data processes and systems Partner with IT, finance, HR, JDE, Payroll, vendor for application and portal development/ enhancement System interface with Taleo, JDE, ECM, civilsoft, EMS, EOS. Detail the business case, approval, prepare test cases, UAT testing, provide feedback, sign off for the deployment & post-implementation support Attract applicants by placing job advertisements, providing company information, opportunities and benefits; maintaining rapport

Determine applicant qualifications by interviewing applicants, examining responses, verifying references and comparing qualifications to job requirements

Oversee employee insurance, reimbursements, company’s insurance policies, PII, workmen and property Resolve the queries from the team, employees and joint venture Develop training material and provide training. Assist the local and regional team remotely Formulate standard and customized HRSS reports for the team, business, audit, HR Analyze monthly KPIs to help team heads better their team Create and publish the content for GII Capital, HRSS portal and intranet In charge of the DIFC portal activities, PO box, management update, admin, IT and ad-hoc services Lease agreements, office planning, property viewing Responsible for master data integrity and data quality Set up a centric document control office for HR Shared Services Liaise with different functions to define the process, checklists and forms Organize operational services (visas/wp) to legalize the staff, boost operational procedures Action visa requests, labour contract & work permit for expats, UAE & GCC National Notify the stakeholders of current rules and changes in processes or procedures Issue Arabic letters to staff for various purposes as required Ensure exit formalities, cancellation forms, staff repatriation. Report absconding cases to authorities TRAININGS

VAT Training

Coaching for Success

Macros

Interpersonal Skills

Time & Stress management

Handling Difficult Attitude

Customer Service

Business Writing Skills

Effective Communication Skills

Lean Webinar

IT SKILLS

Sniperhire

JD Edwards

Enterprise Content Management

Taleo

MS Office (Advanced Version)

MS Excel Advanced

Valid UAE Driving License, Employment Visa

PERSONAL DETAILS

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