Arka Bhattacharya

+91-833-***-****

ad1aoc@r.postjobfree.com • https://www.linkedin.com/in/arka-bhattacharya-1470b927/ Kolkata • India

PROFESSIONAL SUMMARY Verifiable track-record of year-after-year success in achieving revenue, profit, and business growth objectives within turnaround and rapidly-changing environments. With 9 years of qualitative cross- functional experience, I am proficient in maintaining healthy relationships with B2B clients and strategic & tactical management decisions as a dynamic, balanced, and approachable professional.

SKILLS

* Marketing Strategy

* ATL / BTL Activation

* Revenue Generation / P&L

Accountability

* Digital Marketing/Brand Management

* Key Account Management

* Vendor management

* Territory Growth Management

* Cellar Management

* Strategic Alliances & Partnerships

* Team Leadership/Peer-to-peer

Coaching

WORK EXPERIENCE Business Development Manager, Consultant April 2022 - Present Independent Consultant • WFH

Find new investment and business opportunities for the client company.

Addressing the needs and responses from present client companies.

Efficiently handled the Key Account management by building trust relationships with key accounts and identified their needs & requirements while providing satisfactory solutions.

Created an engagement strategy by communicating requirements of each individual for better Stakeholder Management.

Formed and led a large team to accomplish business goals.

Researched prospective clients and generated business for the company.

Maintained a healthy communication with clients by understanding their requirements.

Collaborated with team members to determine the objectives and strategies for the company’s benefit.

Team Leader Sep 2021 - Mar 2022

IQVIA • Kolkata, India

Established the strong relationship with key accounts by understanding their specific requirements and provided them needed support.

Organized and improved the relationship with stakeholders by analyzing their needs and expectations.

Assigned the task to each team member based on their strengths and skills.

Oversaw day-to-day operations of the team and provided them feedback to enhance customer services.

Created and implemented the strategies to achieve the set goals.

Engage in coaching activities with team members to solve their problems/roadblocks.

Created reviews systems with rectifications for team mates.

Derived strategy initiatives to achieve desired targets and explored marketing avenues to build consumer preference.

Senior Business Development Executive Mar 2021 - Aug2021 Blue Stone Energy Pvt Ltd • Kolkata, India

Analyzed customer feedback and monitored customer satisfaction.

Built and maintained relationships with clients and prospects.

Derived strategy initiatives to achieve desired targets and explored marketing avenues to build consumer preference.

Identified potential clients in the targeted market and did complete research on prospective clients.

Partnered with other teams to create strategic offerings that aligns with the needs of clients.

Communicated and informed existing clients to maintain ongoing relationship. Marketing & Accounting Associate July 2020 - Nov 2020 F. Institute • Amsterdam, Netherlands

Analyzed financial performance of assets to understand marketing gaps and opportunities.

Acted as marketing’s primary point of contact on cross-functional development teams.

Prepared marketing plans, budgets, and progress reports.

Collaborated cross functionality on competitive selling, pricing, market development, and field solutions.

Strengthened relationships with key accounts and ensured high customer satisfaction by providing complete service support.

Streamlined preexisting processes to enhance efficiencies, while minimizing operational time/costs.

Ensured optimum coverage of all potential customers making each member accountable in system.

Gathered continuous marketing intelligence on the product performance and competitive analysis.

Delivery Courier May 2020 - June 2020

Thuisbezorgd• Amsterdam, Netherlands

Ensured the food delivery is on time and in good condition.

Maintained professionalism with clients.

Built loyalty by providing excellent customer services. Sales & Chef Jan 2020 - May 2020

Bar B Burger• Amsterdam, Netherlands

Managed kitchen tasks while cooking food in a timely manner.

Looked after cleanliness and proper organization in the kitchen.

Ensured satisfactory delivery of services to maintain company’s service standards.

Developed strategies to increase the sales of the Restaurant. Tour Executive Dec 2016 - June 2018

Help Tourism • Kolkata, India

Managed travelers information like tour packages and tickets.

Organized travel from booking tickets to accommodation to transportation.

Efficiently retained customers by providing unique travel packages, proper information, and maintaining good communication.

Cellar Manager, Wine Runner, and Operations (training) Jan 2016 - Apr2016 Bright Wine Fund & Saison, Saison Hospitality Group • San Francisco, USA

Ensured the Cellar is properly managed, cleaned, and in good condition.

Managed Cellar inventory by keeping track of wines available and their prices.

Updating and maintaining the wine lists for the restaurants.

Maintain inventory of the cellar

Business Development & Training Manager Oct 2014 - Jan 2016 Grover Zampa Vineyards • West Bengal, India

Utilized market intelligence information for future decision-making and strategic business planning.

Spearheaded market intelligence activities for ascertaining market trends, influences, and competition.

Built and trained teams across different platforms, zones, and cities.

Created events with prominent people of the hospitality business to help propagate the wine culture.

Assistant Bar Manager Jan 2013 - July 2013

Punjab Restaurant • Bengaluru, India

Maintained inventory system of the Restaurant and ensured the availability of stock.

Sold Spirit Beers and Cocktails, increased Bar sales while maintaining good relationships with customers.

Assisted bar manager in their tasks and prevent delays in the services. Wine Advisor on Retail floor June 2012 - Dec 2012

Wi-Not beverage Solutions• New Delhi, India

Assisted customers in selecting and purchasing wines.

Provided excellent service throughout the selling process.

Effectively managed warehouse and inventory system to maintain required service levels. Office Manager Aug 2010 - Nov 2010

Network 4 Green Earth• Kolkata, India

Created a docket to keep the details of speakers and networking events organized. Sales and Marketing Executive Sep 2008 - Dec 2008

Madhya Pradesh State Tourism Development Corp. Ltd• Kolkata, India

Managed creative, social, and PR activities and ensured high quality deliverables.

Maintained websites and ensured content is up-to-date and engaging.

Performed market research to understand customer behavior, market trends, and sales possibilities.

Created and oversaw marketing campaigns.

Collaborated with team members to achieve better results.

Maintained healthy relationships with clients.

Efficiently handled clients’ complaints and ensured satisfactory delivery of services.

Negotiated the deals with clients.

EDUCATION MBA (Hospitality Management) Oct 2019

HotelSchool The Hague, Amsterdam Campus • India

Bachelors in Commerce & Accounts July 2010

Calcutta University • Kolkata, India

CERTIFICATION Sommelier 2013

Certified Sommelier Under The Court of Master Sommeliers, USA Professional Bartender 2011

Indian Bartending Academy, Pune

WSET Level 2 2012

Wine And Spirits Education Trust, London

PERSONAL CREDENTIALS

* Date of birth - 23-May-1988

* Gender - Male

* Marital Status - Single

* Nationality - Indian

* Hobbies - Biking, trekking, photography

Contact this candidate