MARWAN JAMALIEH

Burbank IL • 201-***-****

ad1amx@r.postjobfree.com

REGIONAL MARKET MANAGER

Results-driven professional with exceptional leadership skills, adept at expanding professional networks, persuading key stakeholders, and developing effective strategies. Visionary team leader with a demonstrated history of cultivating collaboration and executing strategic plans. Achieved optimal results by capitalizing on repeat business opportunities and implementing effective prospecting approaches to broaden client portfolios. PROFESSIONAL EXPERIENCE

VIP WIRELESS • 2009 to 2023

A master agent for providers of prepaid wireless services such as Boost, Xfinity, and Gen Mobile, administers all back-office operations for service providers, including accounting, phone shipping, credit line management.

REGIONAL MARKET MANAGER

Accountable for driving sales across the Mid-west and West regions spanning from Ohio to California and Washington, ensuring stability and growth. Collaborate closely with team to optimize performance and drive exceptional results.

• Establish 90-98% on-time A/R timely payment record with minimal delinquency.

• Deliver exceptional service resulting in service retention rates of 80-90%.

• Surpass the industry average of 50% in terms of value-added services.

• Consistently exceed sales targets by over 120%.

• Trained and mentored a new hire that came on to my team. In person and remotely.

• Promoted store openings and renovations, administering all aspects of business operations.

• Maintained effective communication channels with investors, realtors, landlords, and city officials.

• Facilitated attainment of retail sales objectives for distributors through the provision of seamless business operations support, encompassing strategic planning and data analysis.

• Launched an average of 15 new 4.0 Boost Branded stores and executed approximately 20 store remodels annually.

• Performed quarterly business reviews with company stakeholders to implement carrier objectives and strategies.

• Delivered effective in-store training and coaching to address retailer deficiencies and drive a sustainable long-term retail business model.

• Oversaw 195 stores through regular site visits, effective communication, and comprehensive training initiatives.

• Aided channel partners with administrative tasks to achieve goals.

• Conducted comprehensive training sessions for distributors, agents, and new personnel to ensure successful onboarding and optimal performance.

• Generated comprehensive sales reports through the collection, analysis, and summarization of channel partner activities.

• Continuously created excel spreadsheets from data that I gathered and corrected any errors on other spreadsheets.

• Supplied sales support to distributors and agents of POS distribution network & expansion.

• Supported retailers with posting payments and technical support.

• Received several awards, including one that was given for opening most stores in the saturated Chicago land area. Project Management • Business Development • Team Collaboration • Account Management • Customer Service Strategic Planning • Client Relationship Management • Solution Selling • Performance Management

• Interpersonal Communication • Organization • Time Management • Negotiation • Team Leadership

• Bilingual

“Marwan has been a positive

role-model force in building

our business. He has given his

job and customers a hundred

and ten percent to make sure

that everyone has the tools to

socceed. His hardwork and

dedication to our company is

like nothing I have ever seen.”

Patrick Groskopf - Former Vice

President of VIP Wireless

MARWAN JAMALIEH Page 2

PERFECT CONNECTION• 2002 to 2009

WAREHOUSE AND OPERATIONS MANAGER

Commenced a career as a warehouse manager, responsible for providing phones and accessories to retailers. Advanced to a distributor role, where successfully managed distributors with a vast network of retailers. Proficient in managing business operations and credit lines.

• Oversaw employees completing shipments by processing and loading orders.

• Fostered an environment of team building skills and maintained effective communication between management and employees.

• Directed work processes and all daily warehouse operations. Initiated positive methods of driving teammate excellence through follow up, providing consistent and fair feedback on performance.

• Trained and mentored employees to increase productivity.

• Maintained regular daily presence on the warehouse floor to continually motivate employees and address any warehouse issues.

• Received regular shipments of phones and accessories from overseas, which were scanned and separated based on order forms.

• Maintained delivery deadlines and ensured quality objectives are met.

• Ensuring the company complies with safety and health regulations.

• Led meetings, making sure all work instructions, daily workflow activities and safety practices are being followed. References available upon request.

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