William A. Butusov
Colonial Beach VA *****
***************@*****.*** 571-***-**** Cell
HIGHLIGHTS OF QUALIFICATIONS
Government "SECRET" Security Clearance
CompTIA Security+
MS Office, Windows Outlook, proficient
Exceptional communication/collaboration skills
Records Management skills
Qualitative Assurance
Data Research Experience
Administrative Support
Equipment Management
Knowledge in testing IT equipment
EXPERIENCE
10/21-Present Material Coordinator/Warehouse Manager
Amentum
Patuxent River, MD
Assisted in diagnosing IT equipment failures and connections of IT equipment
Recommends placements of IT equipment i.e., server racks
Configure devices and software applications while ensuring established procedures are followed
Submits recommendations to improve the efficient use of systems and responding to special requests for system data
Plans and delivers IT customer support services
Knowledge of systems development, testing, and installation
Serves as focal point for ensuring functionality and operability of IT, data systems, functions and WAN issues
Assist in troubleshooting in order to meet customer needs
Maintains and updates system files necessary to control all aspects of system operations and access
Accept incoming raw aircraft metal and document inventory using our AMODS system, and efficiently allocate warehouse space for secure storage until future requirements arise
Effectively manage the disposal of complete metal pieces and metal shavings generated by cutting machines, ensuring their safe and responsible disposal at our designated local DRMO facility
Utilizes forklifts to safely unload shipments from delivery trucks
Adeptly organizing packages for onward shipment to vendors while achieving a flawless record of incident-free handling
Implement lean principles leading to a reduction in waste and optimize resource allocation
Collaborate closely with suppliers to ensure timely deliveries and resolve any quality or quantity discrepancies
Optimize warehouse layout leading to an increase in storage capacity and improved accessibility to items
Develop and implements quality control measures to ensure outgoing shipments meet quality standards, resulting in reduced returns and customer satisfaction
09/16-09/20 Aviation Operations Specialist
United States Army
Hunter Army Airfield
Ensured personnel adhered to Standard Operating Procedures for Aviation electronics
Installed and configured workstation and operating systems devices
Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system defaults
Provided Tier 1 support for IT equipment for organization
Resolved customer related technical software and hardware problems
Planned and delivered IT customer support services
Conducted cost analysis and evaluations for individual and group travel
Identified transactions that may be considered fraud and abuse
Processed cross country and local flight clearances, prepared aircraft logbooks, and maintained flight information on inbound and outbound flights
Compiled data and prepared aviation safety reports
Received, interpreted, and issued orders and directives
Coordinated with supporting elements to ensure the timely and secure delivery of all support assets and facilitated implementation during operations
Scrutinized reports for accuracy and quality control; attention to detail and strict enforcement of procedures and processes enhanced team readiness and facilitated rapid response to unforeseen contingencies
Reviewed and approved both travel authorizations and vouchers while ensuring Department of Defense (DOD) Joint Travel Regulation policies and procedures are adhered to
Created goals and strategy for the department while implementing policies, processes, and procedures that aligned with goals as well as the overall vision of the organization
EDUCATION
08/11-06/15 High School Diploma: General Studies, VA
PROFESSIONAL TRAINING
Information Technology: Security +
Certificates: Annual DoD Cyber Awareness Challenge, and Phishing Awareness