Jason J. Hammond
**** **** **** ******* *********, GA 30189
ad1akf@r.postjobfree.com Cell: 470-***-****
Accomplished, Results Oriented, Multi-Site, Regional Business Executive
Career Highlights
Highly accomplished multi-site Regional Executive with national level experience and a track record of significantly exceeding sales and profit targets
Four (4) time Circle of Excellence Winner, General Manager of the Year and Mission One Award Winner
Strong talent management skills which include having twenty (20) direct reports earn promotions throughout professional career
Attending world class training and executive development programs for world class companies such as Ryder, ARAMARK, Lennox, and DS Services
Experience traveling nationally, opening new branches, managing multi-site operations, quickly developing new sales engines, and turning around underperforming operations
Played key role in ten (10) major acquisitions with revenues more than $285 million throughout professional career
Professional Experience
Core-MarkInternational October 2021 – Present
Core-Mark is the largest and most-valued marketer of fresh and broad-line supply solutions to the convenience retail industry delivering innovative foodservice and merchandising, along with valuable technology and insight to C-store retailers across North America with 42 distribution centers in the US and Canada.
President, Ohio Division
Recruited to run a $400 million-dollar, Operating Company (OPCO), providing full warehouse, receiving, distributing, and marketing services to customers in Ohio, Indiana, Illinois, Michigan, West Virginia, Pennsylvania, and Upstate New York. Responsible for full Profit & Loss operations, customer satisfaction, safety, employee retention, new business growth and operational efficiencies for OPCO’s assigned geographical division. Responsible for 355 team members for the OPCO 5 with direct and indirect managerial reports. Responsible for initiating strategic and business plans that deliver long term sales and profit growth above projected targets. Drive results through new business sales growth, operational excellence, talent management, customer service, client relations, human resources, finance, safety, performance management, and capital budget management.
Significant Accomplishments
Improved Employee Retention through a complete culture transformation resulting in moving the workforce from 75% temporary work reliance to 100% full time Core-Mark Associates resulting improved operational efficiencies
Reorganized OPCO Leadership team (while filling the role of Operations Manager) while developing and promoting four (4) high potential associates to roles of Supervisor/Manager to better utilize their skill sets to assist in rapid OPCO positive performance turnaround
As a result of improved associate retention and stability, OPCO increased Operational Metrics measured by the Company in a one-year period
Capstone Logistics, LLC August 2018 – October 2021
Capstone is a leading North American supply chain solutions partner with more than 550 operating locations, 16,000 associates, and 60,000 carriers.
Director of Operations, Southeast United States
Proven business leader recruited to run a $101 million-dollar, full warehouse, distribution, and third-party logistics operation for the Southeast Region. Responsible for full Profit and Loss operations, partner satisfaction, safety performance and operational efficiencies for all third-party logistics. Responsible for 155 team members throughout region with eight (8) direct managerial/supervisory reports. Responsible for driving strategic and business plans that deliver long-term sales and profit growth above planned targets. Initiated results through leading sales, operations, talent management, customer service, client relations, human resources, finance, safety, accounting, team recognition, performance management, and capital budget management.
Significant Accomplishments
Achieved Partner Satisfaction score average of 9.5; improving from 6.3 when assumed the Region. This was accomplished by continued process improvement and operational efficiencies working in correlation with Partner’s Senior Leadership Team
Recorded increased profitability during Pandemic by remaining staffed at each location and identifying solutions for our Partners during major shutdowns. Increased organic base business by 20% during the Pandemic shutdowns
Identified and delivered upon multiple Special Project opportunities at each Partner throughout Region which attributed to over $5 million in incremental added revenues
DS Services, Inc. January 2015 - August 2017
DS Services of America, Inc. (DS Services) is a U.S. operated company that offers bottled water, brewed coffee and tea beverages and related equipment, break room supplies, and equipment and services for water filtration systems.
Region Manager, Atlanta, GA
Proven business leader recruited to run a $60 million-dollar, multi-location Profit & Loss, route-based sales, bottled water, office coffee and distribution business with 225 team members. Responsible for developing strategic and business plans that deliver long term sales and profit growth above planned targets. Drive results through leading sales, operations, talent management, customer service, client relations, human resources, finance, labor relations, safety, accounting, team recognition, performance management, fleet management and capital budget management. Full Profit and Loss responsibility for 18 branch locations in Georgia, South Carolina, Tennessee, Alabama, and Arkansas. Provide leadership for the Mid-South Region Leadership team composed of Branch Managers, Route Managers, Sales Managers and Sales Consultants and other team members in Production, Supply Chain, Warehousing and Logistics.
Significant Accomplishments
Improved customer retention by 8% through improved route productivity, Route Sales Representative performance development and disciplined Customer Service process and awareness
Improved overall year over year service rate to water and coffee customers by 7% in 12 months though improving route efficiencies, performance management, improved personnel training, and development
Developed a route management plan that improved service rates year over year by 10% for one of the company’s largest strategic customers (Primo Corporation) for the Mid-South Region
ARAMARK Uniform Services December 2013 – January 2015
ARAMARK Uniform Services is a division of ARAMARK, a global leader in professional services. Since 1998, ARAMARK has consistently ranked as one of "America's Most Admired Companies" by Fortune. We currently provide uniform rental and uniform leasing services to more than 300,000 customer accounts nationwide from over 228 service locations and distribution centers across the United States.
General Manager, Jacksonville, FL
Proven business leader recruited to run a $19 million-dollar, multi-location Profit & Loss, route-based sales, uniform and distribution business with 225 team members. The businesses include uniform rental, lease, direct sales, and janitorial supplies services. Responsible for developing strategic plans and business plans that deliver long term sales and profit growth above planned targets. Drive results through leading sales, operations, talent management, customer service, client relations, human resources, finance, labor relations, safety, finance, accounting, team recognition, performance management, fleet management and capital budget management. Full Profit & Loss responsibility for three (3) depot locations and leadership of a District Managers, Production Manager, Sales Manager, Account Executives, Supply Chain Manager and a staff of other team members in sales, service, finance and accounting.
Significant Accomplishments
Improved Operating Profits by 150% over prior year
Loss & Ruin (key performance metric in industry) improved by 240 basis points by implementing comprehensive Loss & Ruin action plan
Rebuilt Service Management team though talent review, developing expectation plans with significant accountability management moving individuals up or out of the organization
Service Experts, LLC October 2011 – June 2013
The nation’s recognized leader in heating and cooling repair, maintenance, and installation reaching from coast to coast, with revenues more than $500 million.
Area Manager, Georgia and South Carolina
Revenue and profit producing proven business leader, with a strong business acumen, responsible for a $25.7 million dollar HVAC sales and service organization with 175+ team members. Responsible for developing and executing business plans to exceed desired results. Drive results through leading sales, operations, and all functional aspects of the business. Full Profit & Loss responsibility and leadership of an Area Business Process Manager, Area Operations Manager, Area Sales Manager, and seven (7) Branch Manager as well as a staff of other team members in sales, service, finance, and accounting.
Significant Accomplishments:
Rebuilt entire Management and Sales teams after extensive talent review upon inception of Area Manager position
Improved year over year variable margins by 2.3%
Improved Tech utilization and efficiencies by 4.9% due to improvements implemented in dispatching operation
C&S Wholesale Grocers January 2010 – October 2011
The nation's largest food wholesaler and according to Forbes Magazine, the 12th largest privately held company in the United States. The primer distributor of food to supermarkets, retail stores, and military bases across the country. C&S serves 3,900 stores from more than 50 locations.
Director, Chain Sales and New Business Development Southeast Region, Greenville, SC; Atlanta, GA; Birmingham, AL; New Orleans, LA
Dynamic customer service and sales leader responsible for overall customer satisfaction for Southeast supermarkets BI-LO, Bruno’s, Piggly Wiggly, and Rouse’s Supermarkets, with annual revenues of $3.5 billion dollars. Responsible for executing strategic business plans that deliver long term sales, customer retention, base business growth, and new business acquisition. Responsible for being the primary point of contact for customers and the internal functional departments (merchandising, procurement, transportation, finance, and warehouse operations) for C&S.
Significant Accomplishments:
Promoted to position of greater responsibilities within six (6) months of employment
Led Southeast sales growth of 4.5% over plan and 7% over prior year by expanding relationship throughout all customer organizations
Built sales opportunity pipeline from $0 to $150 million dollars through extensive market research development, strategic cold calling, direct marketing, and industry networking events
Participated in Southeast regions first industry association event through extensive research to maximize return on investment
ARAMARK Refreshment Services January 2002 – January 2010
One of Fortune Magazine’s Most Admired Company which is the World Leader in managed services for businesses, schools, universities, hospitals, sports venues, and correctional facilities. ARAMARK employees over 300,000 people.
General Manager, Atlanta, GA
Passionate business leader promoted to run a $25.5 million-dollar, multi-location Profit & Loss, route-based sales, food service and distribution business with 85 team members. The businesses include Office Coffee Services, Vending Services and Personal Food Services. Responsible for developing strategic plans and business plans that deliver long term sales and profit growth above planned targets. Drive results through leading sales, operations, talent management, customer service, client relations, human resources, finance, labor relations, safety, finance, accounting, team recognition, performance management, fleet management and capital budget management. Full Profit & Loss responsibility for three (3) businesses and leadership of a business manager, operations manager, sales manager, two (2) customer service managers, sales director, warehouse manager, service manager and a staff of other team members in sales, service, finance and accounting.
Significant Accomplishments:
2004 General Manager of the Year
Mission One Award Winner 2005
Hired, trained, and developed 2003, 2008 and 2010 Customer Service Manager of the Year
Promoted to General Manager of Vending and Office Coffee for multiple locations
Selected to the STAR Team Executive Council
Converted CNN/WTBS to gourmet coffee blend accounting for $400k increase in sales
Four (4) time Circle of Excellence Award Winner
Grew Office Coffee business from $3 million to over $9 million
Training and Certifications
●Advanced Leadership Development Program
●Building Leadership Skills
●Professional Sales Coaching
●Negotiation Skills
●Professional Selling Skills
●Service STARS Certified Trainer
●Need Satisfaction Selling
●Miller Heiman’s Large Account Management Process (LAMP)
●Strategic Leadership Institute
Education Background
Bachelor of Business Administration Kennesaw State University – Marietta, GA
College Basketball Player (1990 Hustle Award Winner, Member of NAIA District 25 Champion)