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Guest Room Service

Location:
Albany, GA
Posted:
November 19, 2023

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Resume:

Kendra Valencia Goodridge

HOMELESS IN,; GEORGIA Albany

Albany, GA 31703

ad1af3@r.postjobfree.com

+1-470-***-****

WILLING TO WORK Jobs

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housekeeping

Aloft hotel - Savannah, GA

October 2022 to May 2023

• Restock all guest room supplies and amenities

• Change linens, make beds; spray, wipe down showers;, bath areas, and mop floors for the next booked stays

• Greet guests and answer any questions about the rooms

• Fill guest request for stay overs

• Personal appearance and grooming; includes, wearing company uniform, name tag and shoes while working in the hotel and on hotel property's

• Able to understand all Policies of the Aloft Hotels; and I report daily, to the Aloft hotel attendance policy. Housekeeping/Laundry

Clifton Hotel South Beach - Miami Beach, FL

February 2021 to March 2021

• Responds to all guest requests appropriately. Always greet our Guests warmly with a smile, call them by name whenever possible.

• Responsible for servicing an assigned number of guest rooms

• Keeps the supply cart and immediate work areas neat and organized at all times

• Checks all equipment prior to and after its use to ensure that it is in good working order

• Removes room service tables, trays and garbage from guest rooms

• Strip bed using proper techniques and change bed linens on a daily basis

• Removes soiled towels and replace as needed

• Place soiled linens and towels down linen chute.

• Clean shower walls, tub, sink vanity (all items on counter ), toilet and floor on a daily basis

• Spot clean walls, window glass and sill, doors and baseboards

• Dust and clean all furniture daily, including chairs, lamps, desk, tables and TV.

• Replace any stationery items and in-room amenities as needed

• Replace any used drinking glassware with sanitized ones

• Replace terry and robes as needed

• Clean refrigerator, ice bucket, coffee maker, telephones, clock/CD/radio, TV remote

• Cleans all mirrors and picture frames throughout room on a daily basis

• Ensures all light bulbs throughout room are working and replace as needed and/or call for assistance

• Hand in any articles (lost and found) to a Supervisor or turn it in to the housekeeping/loss prevention office

• Recycle at every opportunity (newspaper, glass bottles, etc.

• Performs any special duties as assigned by management. Rental Car Driver

ABM Industries, Inc. - Miami, FL

November 2019 to March 2020

Fueler cleaner and driver for all rental cars Miami International Airport. Cleaner/Janitor

FIRST KLASS ENTERPRISE - Metairie, LA

May 2017 to July 2017

I cleaned, dusted, mopped, vacuumed and sanitized areas of an elementary school, after school hours to include: offices, classroom, stairways, and restrooms. Laundry Attendant/Housekeeper

LAQUINTA INN - Metairie, LA

February 2017 to April 2017

I received daily room cleaning assignments from supervisors for room service tickets for guest check- outs to include: towel replenishment, vacuumed rooms, dusted rooms, polished furniture, cleaned and sanitized bathrooms; restocked cleaning cart after usage; I sorted, operated laundry machines for washing and drying; I folded towels, sheets, pillow cases, and comforters for hotel guest needs. Environmental Services

East Jefferson General Hospital - Metairie, LA

February 2017 to April 2017

I mopped and sanitized patient rooms, floor units, employee areas, lobbies and restrooms in the hospital per hospital standard codes.

Apparel associate

WALMART SUPERCENTER - New Orleans, LA

August 2016 to January 2017

NEW ORLEANS LOUISIANA

August 2016-January 2017

I stocked food for the grocery sections of the store sorted and stocked by label and code numbers. Apparel associate for the following sections: Infant, toddlers boys and girls, women, men's, and fitting room recovery.

Cashier/Cook

CHURCHES CHICKEN - New Orleans, LA

August 2016 to December 2016

I received food orders from customers to include counting cash and depositing currency in to the register and safe in a timely manner; cooked food, package food orders, mopped and cleaned lobby kitchen and restrooms.

Breakfast bar attendant

QUALITY INN HOTEL - Troy, AL

August 2015 to October 2015

I set-up continental breakfast for hotel guest; stocking, ordering and organizing breakfast foods in refrigerator and freezer, compliance with hotel standards for food production and clean kitchen environment adherence.

Housekeeper

SUPER 8 HOTEL - Troy, AL

May 2015 to July 2015

I received daily room cleaning assignments from supervisors for room service tickets for guest check- outs to include: towel replenishment, vacuumed rooms, dusted rooms, polished furniture, cleaned and sanitized bathrooms; restocked cleaning cart after usage. Education

High School Diploma

Sandy Creek High School - Tyrone, GA

September 2001 to May 2004

Skills

• Customer service (8 years)

• Stocking (8 years)

• Environmental Services (8 years)

• Laundry (8 years)

• Food Production (8 years)

• Cleaning Experience (8 years)

• Windows (10+ years)

• Custodial Experience (8 years)

• Buffing (8 years)

• Floor Care (8 years)

• Food Preparation (8 years)

• Meal Preparation (8 years)

• Food Service

• Busser

• Commercial Cleaning

• Home Care

• Cashiering

• Cooking

• Hospital Experience

• Kitchen Experience

• Food Safety

• Food Handling

• Microsoft Word

• Order Picking

• Time Management

• Caregiving

• Freight Experience

• POS

• Load & Unload

• Sales

• Teaching

• Host/Hostess

• Retail Sales

• Merchandising

• Flatbed

• Toddler Care

• Driving

• Machining

• Box Truck

• Delivery Driver Experience

• Tractor-Trailer

• Security

• Tanker Experience

• Commercial Driving

• Packaging

• Backhoe Operation

• Heavy Equipment Operation

• Loss Prevention

• Shipping & Receiving

• Loader Operation

• Forklift

• Brake Repair

• Mechanical Knowledge

• POS

• Supervising experience

Certifications and Licenses

driver's license

Current

CDL A

Class E

Assessments

Workplace safety — Proficient

March 2020

Using safe practices at work

Full results: Proficient

Customer service — Proficient

May 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS & ABILITIES

• Ability to supervisor and oversee other team members at events or job site locations.

• Ability to communicate effectively in cooperation with patrons, customers, team and crew members to insure exceptional customer service and superior rapport among employees.

• Ability to manage time for cost-effective company services.

• Ability to work flexible hours and rotating shifts to meet the demands of the company.

• Ability to work ethically among team members to provide a positive functional working environment yielding productive results.

• Ability to listen efficiently and receive direction verbally and written.

• Ability to organize, and operate product materials appropriately to included stocking, event set-up and breakdown, concessions, and currency machines.



Contact this candidate