Customer Service Representative
Resume:
Latoya Mozell
Ocala, FL *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Ansafone Call Center - Ocala, FL
September 2022 to April 2023
Answer inbound calls and assist members with their needs Selector/Picker
McLane Company - Ocala, FL
August 2021 to January 2022
Selected items for customers order to be loaded on truck Burger King Manager
Burger King - Ocala, FL
May 2020 to May 2021
Open the store, manage the store and employees
Glass Handler
Custom Window Systems, Inc. - Ocala, FL
November 2019 to March 2020
Expect glass to make sure there’s no imperfections Warehouse/fulfillment Specialist
Chewy - Ocala, FL
June 2019 to November 2019
Induction- build carts with boxes that are label to be scanned for items for customers Picker- scan label on the box to determine the location and item that need to be placed inside the box to be shipped out to a customer
Staging- organize items in boxes can top any can items and use void paper for shipping and protection Merchandiser
Driveline Retail Merchandising - Pompano Beach, FL October 2016 to November 2019
Travel to assigned location and reset shelves and/or freezers, take inventory and order any items that may be needed for location
Assistant Executive Housekeeper
Spring Hill Suites - Ocala, FL
January 2019 to August 2019
supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. assists in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions. Expecting rooms after housekeepers has completed the room Cashier/Customer Service
Family Dollar - Ocala, FL
December 2017 to July 2018
• run cash register
• Stock shelves
• rotate outdated items off the show
• tag items for Discount
• keep store organized and clean
Wendy's Crew Member
Wendy's Of Georgia - Mableton, GA
September 2015 to November 2015
I was a closer I cleaned and restocked
Drive-Thru Cashier
Einstein Bros.® Bagels - Atlanta, GA
July 2012 to May 2013
Process customers payments for items
Breakfast Hostess/Housekeeper
Holiday Inn Express - Conyers, GA
April 2010 to March 2011
Prepare breakfast for guest and wants breakfast was over. I switched to housekeeper and clean guest room.
Education
High school diploma
North Marion High School
August 2004 to May 2007
Skills
• Cleaning Experience
• Warehouse Experience
• Order Picker
• Customer Service Skills (10+ years)
• Restaurant management
• Order Picking (1 year)
• Cash Handling (10+ years)
• Planograms (5 years)
• Host/Hostess (10+ years)
• Inventory Control (5 years)
• Retail Management
• Merchandising (5 years)
• Shift Management
• Food Service (10+ years)
• Store Management Experience
• Assistant Manager Experience
• Management
• Laundry
• Food Safety
• Upselling
• Guest Services
• Commercial Cleaning
• Leadership
• Restaurant Experience
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