MICHELLE FLEMING

*** ***** **., ********, **** **119 · 614-***-****

ad1acc@r.postjobfree.com

PROFESSIONAL Summary

Adaptable and flexible certified EMT with strong judgment and decernment.

Ready to learn from a collaborative team in a high-pressure medical environment.

SKILLS

C.P.R certified

Exemplary teamwork attitude

15 years management experience

Great multitasking skills

Compassionate

Technically expensive

EXPERIENCE

07/2010-05/2021, Chucktown Dental and Facial aesthetics

Business Administrator

Provide supervision for day-to-day operations in accordance with the practice guidelines

Developed policies in accordance with state and federal regulations

Continuously evaluated employee performance, provided feedback, assisted and coached as needed

Directed practice operations to ensure that financial and business needs were met

Managed all of the finances in the practice

04/2008-06/2010, IMAGE OPTICAL

Licensed Optician

Arranged and maintain displays of optical merchandise

Created a culture of being friendly, fun and in-style

Measured patients bridge, eyes size, temple, length, vertex distance, and optical centers

Educated patients on the types of frames and lenses that worked best for their prescription

Assisted customers on the phone regarding appointments, prescriptions and insurances

04/2007-03/2008, LASER VISION INSTITUTE, LVI

OPTICAL MANAGER

Maintained extremely high standards of presentation and service

Continuously increased sales by setting aggressive action plans

Developed associates by providing clear, motivating and constructive feedback

Connected and developed strong relationships with patients in order to build a lasting following

Made effective decisions for handling customer and associate issues

08/1996-09/2006, DOC/SEE OPTICAL

STORE MANAGER

Worked closely with the doctor to provide excellent patient care

Managed 7 employees

Instructed patients on the proper care of eyeglasses and contact lenses

Conducted and participated in special events

Traveled to new vision centers within our company to train associates and manager

Contact this candidate