Alia Blossomgame

Kenner, LA *****

ad1ac8@r.postjobfree.com

+1-504-***-****

Authorized to work in the US for any employer

Work Experience

City Carrier Assistant

United States Postal Service - New Orleans, LA

December 2021 to Present

Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and geography of the area. Therapy Aide

Ochsner Rehabilitation Hospital - New Orleans, LA

August 2020 to Present

Assisting with any medical emergencies that has been announced over the intercom. Bring patients to /from therapy sessions.

Keeping therapy gym clean and up to par and also disinfecting all equipment and mats that each patient has touched due to COVID-19 guidelines in the facility. Prepare wheelchairs for patients when they are getting admitted to the rehabilitation facility. Assisting OT’s and PT’s with a wheelchair following behind patients while they are learning how to re- walk again.

Helping OT’s, PT’s and Speech therapist transfer patients in/ out of wheelchair or bed. Prepares treatment room for patient by following prescribed procedures and protocols. Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel or apertures. Provides information to patients by answering questions and requests; allaying fears. Helps treat patients by applying heat packs; paraffin dips; assisting patients into whirlpool; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques. Educates patients by demonstrating proper use of equipment and exercise routines. Maintains patient confidence and protects operations by keeping information confidential. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment. Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Serves and protects the clinics community by adhering to professional standards, clinical policies and procedures, federal, state, and local requirements, and standards. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Physical Therapy Technician

Rehab Access - Gretna, LA

August 2019 to June 2020

• Prepares treatment room for patient by following prescribed procedures and protocols.

• Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel or apertures.

• Provides information to patients by answering questions and requests; allaying fears.

• Helps treat patients by applying heat packs; paraffin dips; assisting patients into whirlpool; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques.

• Educates patients by demonstrating proper use of equipment and exercise routines.

• Maintains patient confidence and protects operations by keeping information confidential.

• Maintains safe and clean working environment by complying with procedures, rules, and regulations.

• Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.

• Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

• Serves and protects the clinics community by adhering to professional standards, clinical policies and procedures, federal, state, and local requirements, and standards.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Customer Service Representative Agent

Alamo Rental Car - Kenner, LA

March 2015 to August 2019

Welcomed and engaged in conversation with customers while also typing up there rental car contracts Went over and discussed pick up / drop off time and dates Confirmed car classes and also offered up grades to bigger vehicles Discussed with customer about needing or adding insurance to cover the vehicles in case of dames possibly occurring to the vehicle.

Discussed about needing or wanting GPS, car seat Satellite radio or charging cords for phones. Discussed adding additional drivers to the vehicle. Discussed with customers about wanting to pre-pay of gas or returning the rental car back full. Discussed total and taxes and fees

Have customer sign contract and direct customer to the level where keys will be given and rental car will be chosen.

Cashier/Customer Service

Raising Canes - Metairie, LA

January 2014 to March 2015

Gathered customers order in the drive through window and also front counter. Help cooks make sure order were right and fresh when going out to the customer. Made sure customer eating areas were well sanitized and cleaned after customers finished eating. checked on customers to see if anything was needed as far as extra napkins, utensils, refill of drinks or taking or picking up any trash around them to help customers dinning in was comfortable. stir ingredients for coleslaw and packaged them away in containers with the proper dates. squeezed lemons in the lemon squeezer for the lemonade that was made per day. kept drive-way are clean after every order/ rush that cam through. re-stocked cups, straws, lids, ketchup packs, hot sauce packs and utensils in drive-way and counter areas.

Pumped canes sauce throughout shift and put them in containers. rotated coleslaw and cane sauce in freezers .

washed and dyed dished after being used by customers and kitchen workers. set up gift cards for purchase.

Service Associate

Winn-Dixie - Destrehan, LA

May 2012 to February 2015

Responsibilities

Manager

Customer Service- when a customer returns and item I help with getting there money put back on credit or debit cards or just giving cash back. help with any troubles they may have with their receipt. Any troubles they may have with finding item or product in the store. Also selling lottery tickets, making money orders, and also helping with paying utility bills. Front End Manager- making sure cashiers are greeting customers and asking if they had a great shopping experience. Making sure cashiers talk about any promotions we have going on for that month or any sales we have on going for the week. making sure that there work area is neat and clean also send them to lunch on time.

Accomplishments

awarded a few gift cards for receiving awesome calls about how I made a customers day and how I went out of my way to help them out.

Skills Used

math skills

personal interactions with others

verbal skills- knowing how to talk to others and being a people person. Education

High school diploma in Physical Therapy

Delgado Community College - New Orleans, LA

August 2015 to Present

High school or equivalent

Destrehan High School - Destrehan, LA

August 2009 to May 2013

Skills

• Customer Service

• CSR

• Call Center

• Customer Care

• Medical Terminology

• Sales

• Telemarketing

• Hospital Experience

• Computer skills

• Customer service

• Medical records

• Medical terminology

Certifications and Licenses

CPR/First Aid

Present

BLS Certification

Assessments

Data entry: Attention to detail — Proficient

July 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate