Customer Service Front Desk
Resume:
Maribel Avalos
To be an expert in my work area.
Oxnard, CA 93036
ad1aan@r.postjobfree.com
Seeking a position where I can utilize the skills i have acquired. Authorized to work in the US for any employer
Work Experience
Front Office Lead & Treatment Coordinator
Children's Choice Dental Care & Premier Orthodontics - Oxnard, CA September 2021 to Present
• Check in patients
• Check Eligibility when needed
• Check out/TX planner
• Schedule new PT
• Recalled patients for 6 month checks ups
• Call to confirm and leave reminders
• Answered incoming calls, took messages and directed visitors
• Documented financial data and other data
• Scanned screenings/medical history, etc..
Front Desk Receptionist
Channel Islands Family Dental - Port Hueneme, CA
August 2020 to September 2021
• Check Eligibility and get breakdowns
• Schedule new patients and existing
• Call to confirm and remind
• Kept up-to-date records on Billing
• Answered incoming calls, took messages and directed visitor
• Documented financial data and other data
Sales Representative
Cricket Wireless Authorized Retailer - Oxnard, CA
June 2017 to April 2019
• Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. I schedule appointments with customers on the daily basis. I call customers to confirm appointments as well as offering specials.
Education
High School Diploma
Oxnard High School - Oxnard, CA
August 2009 to June 2011
Skills
• Dental Receptionist
• Medical Scheduling
• Insurance Verification
• Bilingual
• Typing
• Dental office experience
• Retail sales
• Medical billing (Less than 1 year)
• Customer service
Certifications and Licenses
Basic Life Support (BLS)
August 2022 to August 2024
Assessments
Customer service — Completed
June 2020
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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