Customer Service Rancho Cucamonga
Resume:
Kassandra Gomez
Rancho Cucamonga CA 91730
ad1a9p@r.postjobfree.com
OBJECTIVE To use my excellent communication, analytical, and personal skills in a customer service focused position in a management industry while gaining knowledge that will allow me to further my career.
QUALIFICATIONS
● Work effectively with peers
● Isolate problems and in prove productively
● Meet and exceed expectations for thorough completions of projects
● Judicious and take the initiative I caring out assignments under minimal supervision
● Demonstrate ability to accurately analyze information and make sound decisions
● Bilingual: able to speak, read and write in Spanish
● Possess specialized analytical skills and extensive computer
● Highly energetic and motivated individual
EMPLOYMENT HISTORY Crunch Fitness Diamond Bar, CA
General Manager Oct 2019-July2023
● Maintained excellent customer service relation and developed customer rapport
● Used strong, clear, concise communication skills and writing skills to help staff personnel internal and external customers,
● Ability to change priorities, be assertive, and self sufficient
● Received and processed credit cards & cash transactions, Daily Reports
● Payroll, Weekly schedules, Managed 35+ employees, Train and develop
● Inventory, Weekly meetings, Reaching monthly goals, Daily Banking, Interview and Hire
● Community outreach
● ADP, Microsoft word, excel, power point, Quickbooks Golds Gym Montclair, CA
Assistant Manager Jan 2015 - September 2019
● Performed advance management function
● Developed ability to work in a fast-paced atmosphere
● Greeted members, answered phone calls, took messages, and transferred phone calls Prioritized multiple assignments and task
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