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Project Manager / Vendor Manager

Location:
White Plains, NY
Posted:
February 08, 2024

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Resume:

Anthony Del Busso, PMP

914-***-**** ad1a87@r.postjobfree.com https://www.linkedin.com/in/anthonydelbusso/

Project Manager / Third Party Risk Manager

Project Management Program Management TPRM Relationship Management ITSM Information Security Contract Management SOC2 ISO Infrastructure Integrations Migrations Mergers & Acquisitions ITIL Compliance Governance Outsourcing WAN Operations Data Centers SLAs

Project Manager - Led teams of complex projects and programs ensuring business goals are achieved and risks mitigated. Aligning cost-effective technology solutions with business goals and user needs. Excellent communication skills to establish and maintain relationships with stakeholders of cross functional teams to achieve organizational success.

Third Party Risk Manager - Led teams providing risk mitigation and contract compliance from vendors with combined yearly corporate spend of $200M+, including Cognizant, Wipro, Broadridge, Gartner and Forrester.

Can contribute by:

Managing large projects to respond to complex business environments and support large integrations.

Ensuring project goals and objectives are met on time and within budget, delivering quality results and mitigating project related risk elements.

Improving organizational maturity levels by implementing industry standard frameworks and processes to increase efficiency and reduce risk.

Developing and maintaining relationships with stakeholders to enhance project success and satisfaction.

Providing reporting for C-level management to show progress and alignment with corporate strategies.

Experience

Randstad USA April 2021 – Present

Project Manager / Security Manager

Managing high profile security projects as well as introducing and enhancing current processes to reduce risk and mature Randstad’s Information Security Organization. Improving relationships and communications with internal and external stakeholders to streamline operations.

Project Management

oRandstad U.S. SOC2 Type II audit reporting, aligned to the ISO 27001 framework.

oInformation Security Policies yearly refresh and review, ensuring consistency with the security posture of Randstad’s business and technical operations.

oITSM Process Documentation, aligning processes to industry standards.

oAsset Management Database Population and Verification, including CIA risk criteria.

Third-Party Risk Management (TPRM) process for Randstad U.S. Security Organization.

oImplemented process for tracking of client-based security requests from Legal/Sales departments.

oConduct client contract reviews for security aspects of client legal agreements.

oRespond to client security questionnaires (SIG, SIG Lite, CAIQ, etc.) for engagements.

oImplemented a database of common security Q&A for streamlining of questionnaire response.

oCoordinate client response to industry security vulnerabilities (i.e., Log4J, MOVEit, HTTP2)

oConduct Vendor Security Reviews for new and existing third-party vendors.

Vendor Criticality – Defined Risk Classification and Re-Assessment schedules.

Consulted the Randstad Global TPRM team to define and implement the Global TPRM framework.

The Bank of New York Mellon September 2000 – March 2020

Vice President – Vendor Management January 2014 - March 2020

Managed a team of 7 responsible for SLA attainment and risk mitigation of vendor relationships for 5 corporate vendors, with yearly combined corporate spend of $200M+. Managed 150+ Statements of Work and 5 Vendor Offshore Development Centers. Technology point person to Global Procurement for the Third-Party Governance program.

Mitigated Risk of the Vendor footprint.

oManaged Vendor performance to contracted standards and structured governance framework including data protection measures and Offshore Development Center Security Controls.

oWorked with Engagement Managers and Vendors to reduce business risk and create remediation plans for potential loss of Vendor resources (ie. Visa expiration, resource replacement, international holidays, system and facility outages, protests, etc.).

oWorked with Legal Department to ensure corporate data protection in compliance with regulations such as data flows between countries.

Reduced cost of Cognizant services 12%. Vendor’s 125 engagements were costing $100M annually. Saved $12M through aligning of resource seniority accurately with projects.

Renegotiated Cognizant and Wipro MSA’s, saving an estimated $15M annually. Researched industry standard pricing and moved some tasks to lower-priced resources. Negotiated lower onshore / offshore costs.

Reined in rising print costs and saved $465K annually. Over time, print costs had increased. Analyzed thousands of print jobs. Terminated those no longer needed.

Vice President – Technology Relationship Manager January 2011 - December 2013

Served as liaison between business and technical groups for the Financial Markets division of BNY Mellon and Managed Relationships between IT and the Business to attain business goals.

Supported Business Goals by coordinating technology activities and business schedules - inventory management, infrastructure, and OS upgrades. Ensured consistent processes throughout the enterprise.

Reduced system outage time. Developed a structured approach, ensured the right people were readily available. Facilitated root-cause analysis upon resolution.

Expedited projects. Worked with project team stakeholders to ensure applications and infrastructure projects stayed on time and within budget. Resolved issues (such as late infrastructure, procurement issues, vendor issues, etc.). Mediated inter-departmental disputes. Delivered projects on time and mitigated any associated risks.

Vice President – IT Project Organization Group Manager (PMO) September 2000 - December 2010

Managed a staff of 5 Project Managers and cross functional project teams to deliver projects on time and within budget. Implemented and improved standardized processes for consistent project operations and prepared consistent reporting to stakeholders and management.

Minimized overall risk of UDT’s. Ensured bank wide compliance with Federal mandated risk mitigation directives governing 55,000 UDTs (User Developed Technology) and produced management level progress reporting.

Migration of JP Morgan Chase Corporate Trust Business to BNY. Developed a plan to move and integrate hundreds of JP Morgan applications to BNYM. Completed move seamlessly, without client impact.

Project Types. Data Center builds, Infrastructure and Application upgrades/changes, Corporate Acquisition Technical Integrations, System and User Move planning.

Gemini Systems

Senior Project Manager – New York Stock Exchange November 1998 - September 2000

Managed a staff of 6 to provide 2nd Level Help Desk, Desktop Deployment and User Move Services. Managed the Year 2000 Desktop Compliance Project.

Previous Positions

WAN Operations Manager - KPMG, Operations & Client Support Manager – Instinet Analytics, Network and PC Group Manager – Instinet, Infrastructure / Help Desk Manager, Arnhold & Bleichroeder, Project Manager -CNS Group

Education and Training

Masters of Business Administration (MBA), Management Information Systems, Iona College, New Rochelle, NY

Bachelor of Business Administration (BBA), Marketing & Management Information Systems, Iona College, New Rochelle, NY

PMP, ITIL, Microsoft Certified Systems Engineer (MCSE)

Key Attributes

Best Practices, Business Process Development & Reengineering, Communications Management, Contingency Planning & Disaster Recovery, Contract Compliance, Contract Management, Cross-Functional Teams, Global Business Operations, Governance, Infrastructure Project Management, Information Security, ISO, ITIL, Leadership, Mergers & Acquisitions, Performance Improvement, Performance Metrics, Process Improvement, Procurement, Productivity Improvements, Program Management, PMP, Relationship Management, Release Management, Risk Management, Teamwork, SDLC, Agile, Waterfall, SOC, Third Party Relationship Management (TPRM), Vendor and Client Agreements, Various Applications and Databases, including Microsoft Windows, Salesforce, Archer, MS Office Suite, Google Suite, Peoplesoft, Oracle, Jira and others.



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