David Goode

Perth Amboy, NJ ***** LinkedIn

ad1a80@r.postjobfree.com 646-***-****

Sales Director

Innovative area and regional manager with proven history of revenue growth and customer satisfaction.

Proactive sales leader developing a culture to drive individual and collaborative success. Skilled communicator retracing methods and procedures to improve processes and output. Able to share techniques to build high performing teams. Consistently meets or exceeds targets.

Areas of Expertise

·Team Leadership

·Customer Service

·Solution Sales

·Marketing

·Process Improvement

·Business Development

·Competitive Analysis

·Advertising

·Account Management

·Revenue Growth

·Staff Training & Development

·Cold Calling

·Public Speaking

·Profit Maximization

·Data Analysis

Professional Experience

Sales Manager, February 2018 to July 2021

TESLA MOTORS NEW YORK AND NEW JERSEY

Motivate and coach team to operational excellence and success measured by key performance indicators and customer engagement metrics.

·Improved sales results by 75% year over year.

·Established culture to recognize and reward top performers, leading to more than 10 employee promotions.

·Increased Lead capture rate by 5%; close rate by 50%, through customer relationship management (CRM) analysis and performance plans.

·Maintained customer experience scores over 90%.

City Manager, October 2016 to November 2017

ENTERPRISE HOLDINGS NEW YORK, NY

Directed daily operations; oversaw managers; developed staffing strategy for hiring and interviewing. Prepared fleet, marketing, employee, and sales plans to increase profitability while sustaining relationships with vendors and clients.

·Increased revenue by 10% and profit by 3.5% from fiscal year 2015.

·Maintained customer service score one point above corporate average.

·Realized 10 employee promotions during fiscal year 2016.

Area Manager, December 2013 to October 2016

ENTERPRISE HOLDINGS NEWARK, NJ

Developed comprehensive strategic plan to improve performance in profit, employee development, customer service, and revenue growth. Supervised managers at nine stores. Reviewed and updated HR practices for hiring and interviewing.

·Developed marketing plan that grew the business by 22%.

·Opened a new partnership with Uber which was the first in the country, leading to 10% growth.

·Increased profits by 3.4% year over year.

·Saw customer service performance score rise to two points over corporate average.

·Realized more than 15 employee promotions.

·Ranked #2 out of 180 area managers in the Northeast.

Branch Manager, October 2011 to November 2013

ENTERPRISE HOLDINGS HOBOKEN, NJ

Supervised daily operations of 12 employees at two locations. Built relationships with vendors, clients, and internal stakeholders to develop business opportunities.

·Increased business by 20%.

·Increased profit by 15%.

·Led Region in overall sales performance.

Education and Credentials

Bachelor’s in Sociology, UNIVERSITY OF DELAWARE NEWARK, DE

Technical Skills

Microsoft Office, SalesForce, Customer Relations Management applications

Contact this candidate