Chloé Lynch

ad1a6u@r.postjobfree.com

917-***-****

PROFESSIONAL SUMMARY

An accomplished Customer Service professional with a history of meeting company goals, utilizing consistent and organized practices. Enthusiastic with building rapport with clientele. Skilled in working under pressure and adjusting to new situations and challenges to best enhance the organizational brand. Bilingual, hardworking, and enthusiastic about joining your team.

Knowledge & Skills Area

•Multitasking Skills

•Customer service

•Administrative support

•Filing and data archiving

•HIPAA compliance

•Time Management

•Negotiation and Mediation Skills

•Troubleshooting Skills

•Microsoft Office

•Excellent communication skills

•Critical Thinking

Analytical

Education

B.S. Business Management & Economics - 2010 Empire State University - Saratoga Sp. NY

Nursing - CNA - 2016 Arapahoe Community College - Littleton, CO

Essential Of Online Meeting Management- Allison

Basic Life Support-2022 Faxton St. Lukes Healthcare EMS Education

QMAP-2021 PPCH Lakewood Colorado

Work History

Assistant/Clerk- Innovage Colorado PACE - Aurora CO -April 2018 to November 2019.

•Prepared meeting materials and took clear notes to distribute to department personnel.

•Quickly received and forwarded incoming communications, such as emails, letters, and phone calls, to appropriate staff.

•Provided quality clerical support through data entry and email correspondence.

•Collect, verify, and check non-clinical information and escalate problems as needed.

•Performs regular maintenance of the files and obtaining updated information and documents to ensure that all records are up to date.

•Inform clients of other services offered by Innovage Homecare that may be of use to them, as appropriate.

•Arrange for clients to receive medical services/emergency personal supplies in a timely manner according to clients’ requirements.

Office Assistant - University of Colorado Hospital - Aurora, CO-November 2014 to Feb 2016.

•Handle sensitive matters that require discretion and confidentiality, in an effective response timeline and follow through.

•Managed multiple projects simultaneously using organizational and analytical skills.

•Performs clerical duties such as answering telephones, filing, and assisting other administrative support staff.

•Completed data entry tasks with strong focus on accuracy and data integrity.

•Create and prepare orientation packets for the training schedule.

•Call and email staff yearly updating their HIPAA, Checklist, and health screening record.

Other Experiences

Host Home Provider-Evergreen Home care Bowling Green, KY- April 2022 to August 2022

Host Home Provider-Parker Personal Care Homes Lakewood, CO - March 2017 to 2021

Caregiver/QMAP-Giving Hearts Staffing, LLC - Aurora, CO-July 2017 to February 2018

Caregiver- Right at Home Aurora, CO -August 2016 to February 2017

Operations Clerk (Fine Jewelry) -MACY’S -NY. NY - November 2006 to April 2014

Sales Associate MACY’S -NY. NY December1997 to October 2006

Contact this candidate