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Customer Service Child Development

Location:
Fulshear, TX
Posted:
November 20, 2023

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Resume:

Nicole Jackson

***** ********** ****

Fulshear, TX 77441

281-***-****

[DOCUMENT TITLE] [Document subtitle]

OBJECTIVE

To obtain a position with professional growth and increasing responsibility. Looking for a company that treats their employees with respect and has a family atmosphere environment.

SKILLS & QUALIFICATIONS

• Experienced in Microsoft Outlook, Word, Excel, Power Point, Word Perfect

• Analytical, well-organized, self-motivated individual with a solid administrative background

• Excellent customer service skills

• Ability to work well in a fast-paced environment

• Able to prioritize multiple tasks in an accurate and timely manner

• Proficient use of office equipment and machines

• Ten years as a preschool teacher/assistant

• Hard working and motivated educator

• Strong communication and interpersonal skills

• Clear vision of child development

• Talent for developing age appropriate lessons and activities

• Teach fundamental academic and socialization skills

• Encompasses effective/creative methods with which to motivate learning and inspire creativity EXPERIENCE

Awesome Paws

April 2021-present

Pet Sitter

• Consistency and problem-solving to ensure pets receive the right food and medications

• Situational awareness to protect pets during walks

• Use communication and empathy to understand specific instructions

• Basic knowledge of animal behavior

• Patience to navigate stressful situations to ensure animal remains calm

• Attention to detail during visits

Tompkins High School

March 2019 – present

Paraprofessional

• As a paraprofessional, I supported:

- Special education teachers in implementing instructional program for students

- In collecting data and maintaining confidential student-records and charts for determining student progress

- With self-care of students including toileting, bathing, feeding, etc.

- In implementing activities recommended by support and related service personnel

- In implementing behavior intervention strategies

- in implementing recommended assistive technology devices to support programming

- In carrying out all activities as described in the student’s IEP under the supervision of the classroom teacher

- Teachers in preparing and duplicating instructional materials

- With maintaining/cleaning equipment need for student program

- In providing non-medical procedures such as tube feeding and other interventions as necessary for the student

- All students as needed in Special Ed

Nicole Jackson

Page 2

Holy Covenant Child Development Center

August 2009 - March 2010

Lead Teacher

• Develop and instruct age-appropriate plans that encourage emotional, physical, social and academic growth

• Taught basics such as color, shape, number and letter recognition

• Taught interpersonal skills, hygiene and proper eating habits

• Maintain student profiles including skills checklist, work samples and narrative reports on areas needing improvement.

• Interact extensively with parents to provide regular progress reports.

• Showcase students work to boast their self-esteem and to keep them motivated.

• Incorporated hand-on activities and fun manipulatives to accommodate all styles of learning.

• Work with other staff members to form a positive, supportive team atmosphere.

• Ensure classroom management at all times.

• Prepared classroom materials and maintained clean, safe facilities and equipment. Sysco Corporation

October 2007- August 2009

Pricing Coordinator

• Maintain accurate and current pricing for multiple types of pricing records for billable items

• Analyze and resolve pricing discrepancies to reduce negative financial impact

• Provide same day response to live order pricing discrepancies in coordination with Customer Service

• Work closely with Supply Chain Inventory Management team to resolve pricing issues

• Research all suppliers invoiced pricing discrepancies

• Ensure timely and accurate payments in conjunction with Accounts Payable and the supplier

• Research and resolve all operating company pricing claim discrepancies

• Ensure accurate and timely reconciliations of all operating company pricing claim discrepancies in conjunction with Accounts Payable, the supplier and the operating company

• Maintain steady-state RDC and sourced item pricing in collaboration with Category Operations team, supplier and Operating Companies

• Validate and maintain summary program reports for suppliers Avalon Carpet Tile & Flooring

September 1998-October 2002

Purchasing Agent

• Tracked and monitored orders to numerous venders for six store locations

• Maintained a close working relationship with warehouse staff in order to coordinate order completion

• Controlled receiving paperwork in conjunction with warehouse staff

• Composed a log and responded to customer complaints

• Functioned as a liaison between management and staff

• Responsible for inventory of all products

• Significant interaction with venders

Hobbies

Fostering animals, traveling, football, volunteering where I can



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