Delivery Driver Customer Service

JACOB ROBINSON

Paterson, New Jersey, *****, US • 973-***-**** • ****************@*****.***

Dedicated to learning, growing, and succeeding in the industry of HVAC. Focusing on staying current with the industry to seek out opportunities for continuing education and outside research. Ready for new professional challenges and career advancement with an established operation. Safety and compliance

Heavy hauling

Inventory management

Customer service

Technical troubleshooting

System Balancing

Regulatory compliance

Inventory control

HVAC Installation and Repair - Diploma - 2023

All-State Career School - Essington Health Sciences Campus - Tinicum Township, PA High School - 1998

John F Kennedy High School - Totowa, NJ

Delivery Driver - July, 2021 to Present

Papa Johns Pizza - Newark, DE

Was in charge of delivering food to the customer's location. Was in charge of collecting and processing customer transactions. Carefully loaded items into the delivery vehicle to prevent damage during transport. Custodian - March, 2022 to April, 2022

Bob Carpenter Center - Newark, DE

Created and maintained clean and comfortable environments in the buildings by vacuuming, cleaning windows, and dusting. Checked in and restocked the facility's inventory. Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures. Mowed, trimmed, and maintained the exterior building spaces on a regular basis. Performed routine maintenance and minor repairs on equipment, ensuring that custodial machines last as long as possible. Picker Packer - October, 2021 to March, 2022

Polymer Technologies Inc. - Newark, DE

Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking system.

Kept accurate and up-to-date records by documenting all movements in the company's system. Chose products for specific routes and calculated precise placements by estimating weight, height, and center of balance. Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents. Professional Summary

Skills

Education

Work History

Delivery Driver - November, 2019 to June, 2021

Door Dash - Paterson, New Jersey

Interacted with customers to determine their needs and sales opportunities. Was in charge of delivering food to the customer's location. Completed on-time deliveries by selecting the best and most efficient routes. Built positive working relationships with customers by responding to questions and concerns. Delivery Driver - December, 2019 to June, 2021

Postmates - Paterson, New Jersey

Carefully loaded items into the delivery vehicle to prevent damage during transport. Completed and submitted all required logs and paperwork on a daily basis. Handled customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty. Communicated with management about customer concerns, issues, and complaints. Massage Therapist - September, 2018 to February, 2019 Harmony Spa - Newark, DE

Maintained a calm, professional, and fully functional environment at all times. Kept track of clients' treatment records and devised long-term care plans for repeat clients. Provided safe, effective, and appropriate massage therapy techniques with professionalism and enthusiasm to maintain our 90% customer satisfaction rates.

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