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Training Developer Content

Location:
Miami, FL
Posted:
November 20, 2023

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Resume:

TODD GEORGE

LinkedIn: http://linkedin.com/in/todd-george-033819b

Vimeo: https://vimeo.com/user23953188

Cell 567-***-****

Email: ad1a26@r.postjobfree.com

SUMMARY:

An experienced video producer with over 20 years of experience. Over the last 8 years I have focused on creating instructional content using a variety of multimedia content creation tools (such as Adobe Premiere, After Effects, Captivate, and Camtasia) to develop training material on subjects like Microsoft 365, SharePoint and Salesforce.

PROFESSIONAL EXPERIENCE:

Epitec

Multimedia Training Developer for General Motors

April 2022 – Present

Remote Position

Developing Dedicated SharePoint training site for Global Parts division (this includes adding content, creating navigation, site maintenance).

Creating training material on internal software systems using multimedia tools like Camtasia and Adobe Creative suite (like Adobe Premiere and Media Encoder).

Working with SMEs to develop written training content to assist team members working with internal software systems.

Mentis Systems

Multimedia Training Developer for SAP

April 2022 – December 2022

Remote Position

Worked with SMEs to write scripts (using Word) for various Microsoft 365 applications like Outlook, Teams, Viva Insights.

Created screen captures based on SME approved scripts using multimedia tools like Camtasia, After Effects, QuickTime and Screen Capture.

Used Adobe Premiere to create, caption, and export instructional video content on various Microsoft 365 applications.

Upload instructional video content to organizations SharePoint site and maintained Instructional content area (folder creation, file naming structure, etc.)

Mitchell Martin

Multimedia Consultant for Blackstone Group

January 2022 – April 2022

Remote Position

Assessed companies current new hire onboarding training and implemented improvements while working with department heads and SMEs.

Advised on best media tools to deliver and maintain multimedia training content.

Created short training content on various Microsoft Office productivity software using software like Snagit, Premiere, After Effects, and Camtasia.

New Horizons, Tampa, FL

August 2021 to January 2022

Training Manager

Work with various departments to maintain, develop and disseminate written and video training on various topics within Salesforce and Saba. Created short instructional aids in written form using Snagit and Microsoft Word, and video aids using Camtasia and Premiere.

Use tools like Camtasia, Premiere, Word, SharePoint to create and store training material.

Briljent,

2020 to 2021

Instructional Designer/E-Learning Developer

Work with subject matter experts to write end user training material for State of Kansas online Medicaid system. Training material covered various topics from setting up patient accounts to paying provider invoices.

Responsible for using various tools like SnagIt, Microsoft Word, PowerPoint to capture screen shots. Ultimately developing written training material that was a combination of step specific instructions accompanied by visuals that walked the learner through a specific process (like how to set up a patient with dual insurance coverages for example).

Work with Q/A to insure that all steps and processes are accurately and clearly documented.

Developed short job aids (three pages or less) and long for training manuals (sixty pages or more).

Training materials were delivered to a large scale (over 100 employees) State Government organization.

Maintain files on company SharePoint server system.

Present eLearning Systems, Boca Raton, FL

2017 to 2020

Video Producer/Editor

Create and deliver video content to be used to promote national educational events.

Use video equipment (camera, lights, sound) in the field to capture attendee comments.

Edit and distribute approved content to various mediums like YouTube, company website, mobile video.

Create motion graphic elements to enhance video content.

LenderLive, Inc, Troy, MI

2016 to 2017

Technical Trainer

Consult with subject matter experts to develop instructional material.

Used tools like Microsoft Word and PowerPoint to prepare both written and visual training material.

Conducted six weeks in person and online (using Zoom) customer service training classes on companies in house mortgage processing software. Class size averaged 25 to 30 participants.

Some U.S. travel to client sites to conduct client facing training.

Additional U.S.travel to second company offices to conduct onsite training when required.

Ford Motor Company, Dearborn, MI

2015 to 2016

Instructional Video Producer

Create short educational videos on various office productivity tools, such as Microsoft Office, SharePoint.

Consult with subject matter experts to ensure all training content was accurate.

Use collaboration tools like OneNote and SharePoint to write and store scripts and write reports.

Use Camtasia and Adobe Premiere and After Effects to create video content.

Blue Cross of Michigan, Detroit, MI

2014 to 2015

Software Trainer

Conduct daily training classes for in house software (via WebEx and in person) for end users throughout the organization, work with SME's to develop instructional content.

Average class size was 25 students.

Develop technical instructional course materials with authoring tools like Camtasia, Snipit, Captivate.

Develop tutorial form material for intranet delivery using tools from Adobe and Microsoft.

Work with desktop support team to develop knowledge module documentation for support staff to assist end users with service tickets.

Delta Dental of Michigan, Okemos, MI

2011 to 2013

Training Specialist

Conduct new hire training classes with an emphasis on use and features of in-house software products designed to process dental claims for the Delta Dental Customer Service Team.

Average class size was 25 students, training was 8 weeks.

Worked with management to identify overall training needs within large (over 200 employees) organization.

Consult with various Dental subject matter experts to develop and enhance technical training materials and content (filling procedures, cleaning techniques, etc.).

Developed instructional course material (using tools like Microsoft Word and PowerPoint) for delivery via company intranet, and classroom.

Developed assessment tools in written form that were used to determine overall understanding of participants.

Used authoring tools like Captivate to create instructional material and assessment tools.

School of Communication Arts, Raleigh, NC

2009 to 2010

Digital Film & Video Instructor

Developed overall course content (lectures, tests, projects, audio visual aides) including syllabus and overall course structure for assigned courses (usually 5 courses per quarter).

Taught various classes daily (topics included Adobe Premiere, After Effects, etc.), used authoring tools to create instructional content and LMS tools for delivery of content to adult learners.

John Carroll University, OH

2005 to 2008

Instructional Media Specialist

Created multimedia content for various academic departments, used authoring tools to create instructional content and LMS tools for delivery of content to adult learners.

EDUCATION:

Master of Arts in Communication Arts, New York Institute of Technology, New York, NY, May 2005

Bachelor of Arts in Liberal Arts, Valdosta State University, Valdosta, GA, May 1996



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