KELLY

MAIER

@ ad1a19@r.postjobfree.com

h 406-***-****

a Polson, MT 59860

Experienced Office Management and Administration

Professional with 25 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

PROFESSIONAL SUMMARY

Delta State University

Cleveland, MS

BBA: Business Administration

Indiana State University

Terre Haute, IN • 2010

Master of Public

Administration: M.P.A.

Montana State University -

Bozeman

Bozeman, MT • 05/2012

Masters Certification

Addiction Counceling :

Addiction Counseling

SKILLS

• Report writing skills

• Letters of inquiry expertise

• Supporting Documentation

• Proposal Development

EDUCATION

Coursework in insurance

and real estate

•

Coursework in training and

evalutation

•

Grants Author - Program Director

Polson, MT • 01/2020 - Current

DIRECTV - Billing Specialist

Missoula, MT • 08/2006 - 03/2012

Connole Morton Insurance School - Office Manager

Missoula, MT • 01/1996 - 03/2001

WORK HISTORY

Improved success of program by making proactive

adjustments to operations

•

Provided ongoing direction and leadership for program operations

•

• Maintained and updated all project related documents Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts

•

Entered invoices requiring payment and disbursed

amounts via check, electronic transfer or bank draft

•

Established and developed highly efficient and

dependable administrative team by delivering ongoing coaching and motivation and fostering career

advancement

•

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities

•

Ed2go Online Training

Online

Certification: Grant Author

Certification :

Advanced Grant Proposal

Writing

•

Becoming a Grant Writing

Consultant

•

• A to Z Grant Writing

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