KELLY
MAIER
@ **********@*****.***
a Polson, MT 59860
Experienced Office Management and Administration
Professional with 25 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
PROFESSIONAL SUMMARY
Delta State University
Cleveland, MS
BBA: Business Administration
Indiana State University
Terre Haute, IN • 2010
Master of Public
Administration: M.P.A.
Montana State University -
Bozeman
Bozeman, MT • 05/2012
Masters Certification
Addiction Counceling :
Addiction Counseling
SKILLS
• Report writing skills
• Letters of inquiry expertise
• Supporting Documentation
• Proposal Development
EDUCATION
Coursework in insurance
and real estate
•
Coursework in training and
evalutation
•
Grants Author - Program Director
Polson, MT • 01/2020 - Current
DIRECTV - Billing Specialist
Missoula, MT • 08/2006 - 03/2012
Connole Morton Insurance School - Office Manager
Missoula, MT • 01/1996 - 03/2001
WORK HISTORY
Improved success of program by making proactive
adjustments to operations
•
Provided ongoing direction and leadership for program operations
•
• Maintained and updated all project related documents Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
•
Entered invoices requiring payment and disbursed
amounts via check, electronic transfer or bank draft
•
Established and developed highly efficient and
dependable administrative team by delivering ongoing coaching and motivation and fostering career
advancement
•
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
•
Ed2go Online Training
Online
Certification: Grant Author
Certification :
Advanced Grant Proposal
Writing
•
Becoming a Grant Writing
Consultant
•
• A to Z Grant Writing