RESUME

Nitin Tiwari

H.No.-** Shivlok Phase -*

Khajurikalan Road, BHEl, Piplani

Bhopal M,P, India

Mob-+91-917******* 917-***-****

Email- ad19z2@r.postjobfree.com

To be one Of the Most Vital Human Asset of the Organization Which Provides a Steady Career Growth Along with Job Satisfaction and Challenge, So That My Skills Are Effectively Utilized to Improve Operation and Contribute to Organization’s Success. Job Title: -Buisness Devlopment manager and Service Support Company Name – Dynemech Antivibration Technology pvt. Ltd. Location- Rajkot Gujarat

12 Dec.2022 to till date

Responsibilities:-

Develop a growth strategy focused both on financial gain and customer satisfaction,Conduct research to identify new markets and customer needs, Arrange business meetings with prospective clients, Promote the company’s products/services addressing or predicting clients’ objectives,Prepare sales contracts / Serivce contract ensuring adherence to law-established rules and guidelines,Keep records of sales, revenue, invoices etc.,Provide trustworthy feedback and after-sales / serivce support,Build long-term relationships with new and existing customers,Develop entry level staff into valuable salespeople .and given the Technical support to thrid party Engineers and dealers for Buisness Growth

,Researching, planning, and implementing new target market initiatives,Developing quotes and proposals for prospective clients

,Attending conferences and industry events,Pursuing leads and moving them through the sales cycle. Job Title: -State Service Incharge

Company Name – Glory Global Solutions South Asia Pvt. Ltd. Location- Bhopal ( M.P. & Chattisgarh)

1stJuly 2014 to 11 th Dec. 2022

Responsibilities:-

I am working as State Service Incharge and manage 15 Engineers Team and my responsibilities are Manage 100% SLA, Customer relation, Handle escalations,Arrange training for newly join Engineers, Quality control and risk control, Work with various internal stake holders ( Tech Support or MS Team) and AMC Follow-up, new business generation,cost vs. revenue, maintain, KRA, KPI

,Daily basis Target setting for Engineer, call monitoring, 100 % PM Done and given technical support to Engineer and manage other responsibility.

Job Title: - Senior Service Engineer

Company Name – De La Rue Cash Processing South Asia India Pvt. Ltd. Location- Bhopal M.P.

Apr 2011 to Jun-2014

Responsibilities:-

ROFESSIONAL OBJECTIVE: -

Work Experience : -

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I am working as Senior Service Engineer and manage 3rd Party Engineers and my responsibilities are Manage 100% SLA, Customer relation, Handle escalations, Quality control and risk control, Work with various internal stake holders ( Tech Support or MS Team) and AMC Follow-up, new business generation,cost vs. revenue, maintain, KRA, KPI,, call monitoring, 100 % PM Done and given technical support to Engineer in PAN India . Job Title :- Quality Assurance Engineer

Company Name – Inspros Engineers Pvt. Ltd.

Location- Mandideep M.P.

Apr 2008 to May-2011

Responsibilities:-

I am working as Quality Assurance Engineer and manage Incoming,Outgoing & Process Quality Control, working on other project like implement 5S, 7QC tool, given the Training of BVQI IS0 90001-2000,timely done the vendor visits Customer relation, Handle escalations with related Quality control .

Job Title: - Quality Assurance Engineer

Company Name – Videocon Industries Ltd.

Location- Aurangabad MH.

Apr. - 2005 to Apr.-2008

Responsibilities:-

I am working as Quality Assurance Engineer and manage Incoming,Outgoing & Process Quality Control, working on other project like implement 5S, 7QC tool, given the Training of BVQI IS0 90001-2000,timely done the vendor visits Customer relation, Handle escalations with related Quality control .and handle the Successfully SIX sigma Green Belt Project and complete the training of Six sigma green belt.

Job Title: - Service Supervisor

Company Name – M.P.M.V.V.K. Ltd.

Location- Ganj Basoda M.P.

Dec.2004-June2005

Responsibilities:-

I am working as Quality Assurance Engineer and manage Incoming,Outgoing & Process Quality Control, working on other project like implement 5S, 7QC tool, given the Training of BVQI IS0 90001-2000,timely done the vendor visits Customer relation, Handle escalations with related Quality control .and handle the Successfully SIX sigma Green Belt Project and complete the training of Six sigma green belt.

1. Personality development (Videocon Ind. Ltd.)

2. Six sigma green belt training (Videocon Ind. Ltd.) 3. 5S

4. 7-Q.C. Tools (National Productivity council Bhopal) 5. Team building

6. Kaizen

7. Control’s process parameter

8. TPM (Total productivity and maintenance)

9. Quality Circle (Inspros Engineers Pvt. Ltd.)

10. ISO 9001 -2008 (BVQI Internal Audit programmed Certified) B-Tech: - R.G.T.U Rajasthan 2013

Company Training:

EDUCATIONAL

QUALIFICATION: -

Doing Job 2004 to Till Date

Diploma R.G.P.V Bhopal 2004

H.S.S.: -M. P. Board year 2000

H.SC. - M. P. Board year 1996

Advance diploma of

hardware and networking: - (2003 – 2004) CED MAP Bhopal with PLC (Programming of logic circuit’s): - CRISP Bhopal ECARLC (electrical controlling and relay logic circuit ‘): - CRISP Bhopal Practical working knowledge of

Knowledge of ERP System And REMCO

Windows operation

M s- word, Excel

Internet operations

Nitin Tiwari S/O R.P.Tiwari

Date of Birth: -06-06-1981

Material status: -MARRIED

Nationality: -INDIAN

Language Known: -HINDI & ENGLISH

Traveling Explore New Places

Listening Music

Play Cricket

Innovative Thinking, Hardworking, Good Communication Skill, Good Grasping, And I am good learner Will Power Are Some of My Key Strength, Which Would Help Me Climb the Ladder of Success. I Hereby Certify That Information from Self Above Are True To Best Of My Knowledge And Belief. COMPUTER KNOWALGE:

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PERSONAL PROFILE :-

HOBBIES :-

Key strength: -

Date: Bhopal

Place: Applicant’ signature

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