Sandra Barnett
Springfield, OH *****
***********@*****.***
Reliable worker accustomed to working and collaborating with multiple departments and assisting staff where needed to accomplish company objectives. Compassionate individual who can provide excellent customer service to a diverse population and can be trusted to maintain confidentiality at all times. Proven office professional with strong skills in organization, multi-tasking, human resources, and customer and sales support seeking full-time position with an employer who values teamwork and their employees.
Work Experience
Business Office Manager
Richards, Raff, & Dunbar Memorial Home - Springfield, OH July 2022 to Present
Manage accounts payables and receivables for two of our funeral home locations; process all check requests for 5 funeral directors; post all deposits in our Halcyon software; write all receipts for clients; responsible for sending out invoices and statements and those accounts that need sent to collections and all follow-up; process weekly audit reports, cash advance reports, A/R reports, cash call reports and payroll reports; enter and maintain all employees timeshares and hours to process payroll; maintain deceased records, information, death certificate and documents through the state's EDRS system; log, follow-up with physicians and/or coroner for signatures on death certificates; print all obituary folders/ cards, bookmakers, and register book for services. Various other funeral home related office manager duties/tasks as needed.
Owner/Operator
Barnett and Sons Flagpole Services - Springfield, OH August 2005 to Present
• Oversee all daily operations of small business: Accounts Receivable/Payable, and Customer Service
• Prepare estimates, work orders and generate invoices
• Order, track, and maintain inventory
• Schedule installations and assist at worksite
• Resolve customer issues and answer inquiries
High School Registrar
Springfield City School District, OH - Springfield, OH December 2019 to July 2022
• Collect and organize information required for enrollment, withdrawals, transcripts, education verifications, and work permits.
• Assist, document, and oversee the gathering, movement, and transfers of physical student records to proper locations.
• Use computer, fax, scanning to type and distribute various records, notices, and documents.
• Place and receive telephone calls and faxes and direct or handle to appropriate district personnel.
• Several other high school and district duties as assigned. Service Billing Specialist
TAC Industries - Springfield, OH
February 2018 to September 2019
• Prepared and submitted invoicing for habilitation and transportation services and submitted to appropriate agencies
• Reconciled reimbursements received to amounts billed
• Maintained service billing software/database for accuracy
• Compiled reports and prepared business correspondence
• Completed all accounts payable activities: invoicing, reconciling, general ledger Administrative/HR Assistant
Brookdale Senior Living Community - Springfield, OH July 2016 to February 2018
• Reconciled clock hours and submitted payroll through Kronos
• Conducted interviews and facilitated new hire orientations
• Completed BCI background checks
• Transported residents to appointments and outings
• Assisted Executive Director with special projects, reports, presentations
• Conducted staff meetings, completed minutes, and ensured employees completed follow-up training
• Filled in as a Resident Care Specialist as needed Education
H.S. Diploma
Greenon High School - Springfield, OH
Skills
• Accounts payable
• Invoicing
• Customer service
• Interviewing
• Multi-line
• Multi-line phone
• Executive assistant
• General office
• Kronos
• Printers
• Business accounting
• Payroll
• Data entry
• Keystrokes
• 60 wpm
• Accounting
• Collections
• Quick books
• Quick books pro
• Office management
• Administrative Experience
• General Ledger Accounting
• General Ledger Reconciliation
• Accounts Receivable
• 10 Key Data Entry
• Office Management
• Journal Entries
• Human resources
Certifications and Licenses
Driver's License
Assessments
Electronic Health Records: Best Practices — Proficient February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Principles of accounting — Completed
March 2023
Preparing financial records according to federal policies Full results: Completed
Scheduling — Proficient
March 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Customer Service
• Accounts Payable/Receivable and Collections
• Front Office Management and Reception
• Human Resource functions: orientations, interviewing, payroll, background checks, and time/ attendance
• Previous experience in medical office reception and management
• Executive Assistant - travel, meetings, Curriculum Vitae, schedule/calendar
• Multi-line phone systems
• Confidential record keeping
• Proven experience working with diverse populations, elderly and developmentally disabled
• Inside sales support functions: inventory, orders, and customer service
• Proficient in data entry: ledger, invoicing, patient records and demographics
• Certified Notary Public
• Skilled in using general office equipment: fax machine, printers, copiers, etc.
• Completed coursework in medical terminology and business accounting Computer Skills
10 Key, 60 WPM, 11,000+ keystrokes daily, Word, Basic Excel, Quick Books Pro, Sales, Data Entry, Warehouse, Kronos, Easy Dental, State Websites - PAWS, Intuition, Vertex, and XATA.