Sales Consultant Client Service
Resume:
Curriculum Vitae
Biographical information
Surname
CHINNASAMI
First names
SHARDA
Home address
** **** ***, ********, **********
Home telephone
Cell number
Work number
Email address
ad19sh@r.postjobfree.com
Date of birth
13 02 1978
ID number
Citizenship
SOUTH AFRICAN
Gender
FEMALE
Education
Highest qualification
MATRIC
National Senior Certificate
Yes
No
Year obtained:1995
List of other education / institution
DAMELIN – BANKING- COMPLETED CERTIFICATE
-BANKING LAW- COMPLETED CERTIFICATE
BANK SETA - FAIS INSIGHTS
BANK SETA - FAIS DEP1
MOONSTONE -R E 1
CHARTALL BUSINESS COLLEGE –NQF5 COMPLETED
DISNEY INSTITUTE –APPROACH TO QUALITY SERVICE –CERTIFICATE COMPLETED
Home language
ENGLISH
Employment history
Years of banking experience
23YEARS
Years at Nedbank
23YEARS
Current job role
Sales Consultant
Period in this job role
Dates: From: __04052015 To: current
Description of duties
Deliver on targets, due dates& all service level agreements by selling Nedbank products in identified communities
Accept an implement advice, resulting in improved performance by identifying sales opportunities and community involvement.
Understand and meet client needs through conducting client needs based analysis aligned to Nedbank procedures and FAIS Act.
Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and by meeting with vendors and suppliers according to Service Level Agreement.
Ensure work completed to plan, progress reviewed and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.
Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.
Manage risk by meeting technical, company standards, practices and resource management Comply with risk standards, monitor and ensure corrective action by taking and resolving challenges in community sales areas.
Identify and resolve work obstacles and problems through participating in team meetings sharing information and reviewing performance against targets and standards.
Generate leads to personal financial planning.
Action leads, load deals, motivate credit department
Follow up outstanding deals and leads
Training and development complete bankers curriculum
Prior job role
Enquiries
Period in this job role
Dates: From: 01-07-2006 To:30-04-2015
Description of duties
Description of duties:
Card and cheque book collection
Issuing statements and cards
Integrating clients to digital channels
Handling client service and queries
Relieving tellers
Auctioning back office reports
Activating dormant accounts
Contributing to branch sales through leads
Assist with execution of service initiatives
Walking the queues to channel clients
Treasury custodian
Handling general purpose transactions
Stop order creation and maintenance
Stand in to Team Leader Client Service
Prior job role
Teller
Period in this job role
Dates: From:12-04-1999 To: 30-06-2007
Description of duties
Treasury
Deposits & withdrawals
Checking of audit rolls
Ordering of cash
Liaising with SBV
STAND IN TO TEAM LEADER CLIENT SALES
DUTIES
Ensure compliance and conformance for audit and compliance purposes through accuracy of documentation, legalisation, and risk and safety management.
Ensure fais compliance through supervision process.
Ensure every team member has a development plan in place.
Ensure the team has various networking opportunities with monoclines and clients by encouraging collaboration .
Ensure that a needs analysis is conducted by the consultant.
Ensure sales targets are met consistently by motivating and coaching the sales team to achieve the set target.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiative
Ensure self and staff understands and embrace the Nedbank Vision and Values by leading the example and re-enforcing values during meetings
Accolades & Certificates achieved
2010-TOP ACHIEVER KZN DBN CBD
2011- TOP ACHIEVER KZN DBN CBD OUTSTANDING PERFORMANCE
2012-TOP ACHIEVER KZN DBN CBD –OUTSTANDING PERFORMANCE /SUPERIOR CLIENT SERVICE /HIGHEST SALES LEADS GENERATED
NATIONAL TOP ACHIEVER AWARD CUSTOMER SERVICE –TRIP TO DISNEY
ORLANDO
2013- TOP ACHIVER KZN DBN CBD
2014 –TOP ACHIVER KZN DBN CBD
2015 –TOP ACHIVER KZN DBN CBD
2016 – TOP ACHIVER KZN DBN CBD
2017- TOP ACHIEVER KZN DBN CBD
TO WHOM IT MAY CONCERN
Sir / Madam
Why I consider myself to be a suitable candidate for a vacancy within your institution?
I firmly believe that it is a challenging opportunity that exists for a dedicated candidate as myself who through diligence, commitment and perseverance has demonstrated competency in my role all fields of operations, risk, Compliance and Sales in a commercial banking environment .
I firmly believe that I have demonstrated competency in my role & all levels of Operations, Risk & Compliance & Sales. And this is certainly & evidently due to my wealth of knowledge, skills, expertise & potential which has equipped myself to be a consistent performer in all my years of service.
I would describe myself as a motivated, reliable and well organised individual, who thrives on a challenge and has the ability to relate well to individuals at all levels. I always strive for the highest standards and goals. I have always considered myself as helping others. MY belief is that my strong organisational abilities, interpersonal communication skills and the capacity for hard work are the key attributes that will ensure a mutually beneficial relationship with a prospective employer. Client care is of paramount importance to myself, as I firmly believe that I would want to be treated in the same way I treat others.
The reason for my application is I see a perfect window opportunity within your company and would like to expedise my role should I be given an opportunity.
MOTIVATION FOR EMPLOYMENT
• I firmly believe, that I Am a self-motivated well organised individual who tackles every problem as an opportunity for change or improvement.
• I, firmly believe that I have the ability to work efficiently and effectively without continual direction and I am goal orientated, I firmly believe that I am also creative in problem solving and able to take up issues to the best of my ability.
• I firmly, believe that I am a responsible person and will act in a very responsible manner in dealing with difficult work situations.
• Have an enquiring mind and always willing to learn.
• Although I am able to function successfully independently, I enjoy the stimulation and sense of achievement of being part of a team.
• Most importantly, I consider integrity, loyalty, dedication and commitment as the fundamental constituents of my character and personality.
Contact this candidate