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** ******* ***** *******, ** *****

314-***-**** 757-***-**** h US Citizen

*AVAILABLE FOR SHIFTS NOW*

MANAGER GENERAL LABORER

WAREHOUSE RETAIL SHIPPING AND RECEIVING MATERIALS HANDLER OBJECTIVE: To obtain a full-time position with job growth, competitive salary, and benefits. EDUCATION: High School

AREAS OF PROVEN PERFORMANCE:

Customer Service Teamwork Work Quality & Productivity Communication Organization Time Management Problem solving Meets deadlines TRANSFERABLE AND FUNCTIONAL SKILLS:

• Hardworking and meticulous with exceptional physical strength and endurance.

• Adept at handling detailed work using good hand-eye and mental coordination.

• Friendly and able to work collaboratively to attain the goals of the employer.

• Physically dexterous in warehouse operations and manual work.

• Trained in the safe operation of hand and power tools.

• Understands workplace standards in efficiency and on-time production.

• Positive and confident with the ability to work as a motivated team member.

• Compliant with workplace safety policies, practices, and procedures.

• Reliable and flexible; strives to achieve high productivity in all tasks.

• Competent in understanding workplace safety, customer service, and teamwork.

• High aptitude for mechanics and mechanical work.

• Knowledge of most tools and equipment.

• Great initiative and energetic attitude.

• Use skills to ID errors and problems with products, services, or processes.

• Can perform math, read, write, and communicate effectively.

• Works independently or team setting to follow clear direction from the supervisor. SKILLS AND QUALIFICATIONS:

• Ability to lift >50lbs (PHYSICAL STRENGTH AND ENDURANCE)

• Skilled at proving excellent customer service to internal and external customers

(POSITIVE ATTITUDE)

• Ability to work with others and provide leadership and motivation to get the job done (TEAMWORK)

• Skilled at planning and organizing work, people, goods, and services (ORGANIZATIONAL SKILLS)

• Ability to communicate effectively with clear and concise verbal and written skills

(COMMUNICATION)

• Ability to bend, stoop, climb, stand and move on- stairs, ladders, and platforms; twist, turn and bend.

• Ability to work in confined spaces and work at a high level for an extended period. Page 2 of 8

Daniel Travis

WORK HISTORY continued.

UPS~UNITED PARCEL SERVICE

WAREHOUSE PACKAGE HANDLER 40-hour week+ [10/2022 to Present] Newport News, VA

The UPS package handlers play an important role in a company’s package delivery services.

• Utilizes “hand-to-surface” techniques when handling parcels.

• Scans, reads, and assigns the carton for proper grouping.

• Loads packages into the delivery area and moves them onto conveyor belts, trucks, or pallets.

• Handles packages as they move through the facility to a receiving dock.

• Assists in loading and unloading trucks at customer’s premises.

• Adheres to corporate policies to the letter (safety, security, uniform, package handling).

• Sets up and maintains a neat working environment.

• Detects package information errors, flaws, and any inconsistencies.

• Works with other warehouse employees to ensure job efficiency.

• Count floor and truck inventories.

• Receive and store incoming items according to warehouse standards.

• Maintain a safe and orderly storage arrangement for all items handled.

• Maintain cleanliness in assigned area (e.g., yard and warehouse).

• Reload route trucks promptly and safely.

• Sort and store partial cases of products returned on route trucks.

• Maintain records of daily checklist.

• Demonstrate communication, customer service and conflict resolution with peers.

• Ensure adherence to audit standards.

• Regular, reliable, predictable attendance.

• Counting inventory (e.g., tracking in-bound/out-bound inventory using basic mathematical calculations such as addition, subtraction, multiplication, and division, etc.)

• Controlling inventory (e.g., counting the level of inventory on the shop floor or locating or tracking products in the warehouse)

• Process control and documentation (e.g., checking/certifying product, following process controls, meeting quality standards with tight deadlines, etc.)

• Working in a warehousing environment (e.g., understanding SKU configuration, understanding the number of cases on pallets and the number of pallets on rows, operating consistently with safety standards, understanding pick aisles and warehouse layout, etc.)

• Working with computers (e.g., operating hand-held remote devices, building, and working with spreadsheets and gate logs that show movement of products in and out of a facility, etc.) Page 3 of 8

Daniel Travis

WORK HISTORY continued.

PHYSICAL AND COGNITIVE FUNCTIONS:

• Ability to lift items of 75 lbs. or more.

• Able to walk up and down stairs and balance while doing so

• Able to read a tape measure

• Able to count

• Have good decision-making skills

• Possess mental concentration for long periods of time when dealing with numbers and reading precise measurements from high volumes of parcels being shipped throughout the day

• Able to deal with diverse personalities of customers who contact you regarding their shipment status etc. The position requires the candidate to be able to resolve conflicts between customers and company policy, while ensuring customers are always satisfied

• Able to work in a fast-paced environment

• Ability to work effectively alone and when under pressure

• Possess excellent listening skills and be able to follow instructions from others; wear comfortable shoes, such as running shoes, that are suitable for walking long distances day after day

• Possess good communication skills with the ability to communicate clearly, concisely, and effectively in English when not speaking Cantonese

• Can handle stressful situations in a calm manner (under pressure) by remaining neat and tidy WORKING CONDITIONS:

• Employee performs work-related duties and tasks indoor and outdoor in all climates. Page 4 of 8

Daniel Travis

WORK HISTORY continued.

CHICK-Fil-A

PRODUCT RECEIVING ATTENDANT 40-hour week+ [08/2022 to 10/2022] Hampton, VA

The Product Receiving Attendant is responsible for food preparation and inventory management functions for the restaurant.

• Keeps record of invoices sent and received.

• Performs as inventory control specialist oversees ordering, storing, receiving, and distributing processes for restaurant’s products and supplies.

• Controls the flow of supplies and equipment, tracking and analyzing inventory maintenance.

• Develops protocols for loss mitigation.

• Ensures that the shipments are inspected, and product storage meets federal and state requirements.

• Participates in a fast-paced environment.

• Maintains a refreshingly clean environment for products, employees, and customers.

• Oversees storage equipment to ensure cleanliness and organization in cooler., freezer and shelving.

• Performs food preparation.

• Coordinates and organizes storage facilities and disposes of waste (e.g., recycling).

• Contact supplier and resolve any shipping issues.

• Count floor and truck inventories.

• Receive and store incoming items according to warehouse standards.

• Maintain a safe and orderly storage arrangement for all items handled.

• Maintain cleanliness in assigned area (e.g., yard and warehouse).

• Reload route trucks promptly and safely.

• Sort and store partial cases of products returned on route trucks.

• Maintain records of daily checklist.

• Demonstrate communication, customer service and conflict resolution with peers.

• Ensure adherence to audit standards.

• Regular, reliable, predictable attendance.

• Counting inventory (e.g., tracking in-bound/out-bound inventory using basic mathematical calculations such as addition, subtraction, multiplication, and division, etc.)

• Controlling inventory (e.g., counting the level of inventory on the shop floor or locating or tracking products in the warehouse)

• Process control and documentation (e.g., checking/certifying product, following process controls, meeting quality standards with tight deadlines, etc.)

• Working in a warehousing environment (e.g., understanding SKU configuration, understanding the number of cases on pallets and the number of pallets on rows, operating consistently with safety standards, understanding pick aisles and warehouse layout, etc.)

• Working with computers (e.g., operating hand-held remote devices, building, and working with spreadsheets and gate logs that show movement of products in and out of a facility, etc.) Page 5 of 8

Daniel Travis

WORK HISTORY continued.

PHYSICAL AND COGNITIVE FUNCTIONS:

• Ability to stand and/or walk for a full shift.

• Ability to occasionally lift, bend, and/or carry heavy boxes.

• Ability to work independently.

WORKING CONDITIONS:

• Employee performs work-related duties and tasks indoor and outdoor in all climates. 7 ELEVEN

ASSISTANT STORE LEADER 40-hour week [08/2022 to 08/2022] Hampton, VA

• Provides prompt, courteous customer service by discovering guests’ needs with management support.

• Assists in planning and preparing schedules.

• Prepares shift reports and/or other reports as required by management. Completes DSR and shift analysis reports.

• Assists and supports management in calculations of food consumption, and requests purchases of food products, supplies, and equipment, as required.

• Ensures accuracy of gasoline pump readings.

• Supports in the cleaning of shelves, drives, dispensers, restrooms, store interior/exterior, and other designated areas.

• Assists management in maintaining the building, equipment, and grounds.

• May assist in analyzing financial data including but not limited to; profit and loss statements, shortage to identify business opportunities, and increase in sales.

• May assist in analyzing food service results and trends to determine the proper action plans, leverage the store's food sales, and address areas for improvement. Assists management with ordering and vendor check-in.

• Works under the direction of the Item Level Inventory Specialist with inventory audits.

• Contributes to price counting inventory, pricing, stocking, and rotating merchandise.

• Conducts competitors' surveys at the direction of management using a personal vehicle.

• Effectively reacts to and reports customer complaints tactfully and promptly.

• Addresses and follows company policy and procedures and all laws governing restricted beverage and tobacco sales.

• Performs service transactions in accordance with company policy such as alcoholic beverage & tobacco sales; lottery sales & redemptions; vendor coupon redemptions; Company approves credit card charges, etc.

• Follows credit card, money order, and check cashing policies.

• Effectively oversees facility operations during absence of Leader; communicates employee relations problems to management for further handling.

• Safeguards cash and merchandise; follows company robbery prevention and reaction procedures as provided in the emergency response and reporting procedures and policy manual. Page 6 of 8

DAN TRAVIS

WORK HISTORY continued.

• Reports and follows policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors, and/or customers.

• Ensures the bank deposits are made daily. Follows proper cash handling procedures in accordance with company policies.

• Ensures and eliminates safety hazards; reports unsafe acts or conditions to management. Prepares required accident/incident report, immediately reporting such activity to management.

• Operates cash register and all point-of-sale equipment efficiently.

• Aids in managing the merchandising of the facility by directing sales promotions, implementing new programs, and communicating to vendors and other appropriate personnel on marketing activities. Uses suggestive selling techniques.

• Assists in training and coaching to develop top-performing employees. Assists management with the applicant screening process.

• Carries out sales associate responsibilities, as required.

• Maintains personal appearance in accordance with company uniform and personal appearance policy for Assistant Store Leaders.

• Performs other duties as assigned.

• Reports to work on time and when scheduled.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrates leadership and customer service skills and competencies.

• Develops team members.

• Demonstrates ability to use P&L and store reports to affect change.

• Ability to read and interpret documents such as rules, operating and maintenance instructions, and procedure manuals.

• Excellent oral and written communication and intrapersonal skills.

• Ability to write routine reports and to speak effectively before customers and employees.

• Ability to perform math.

• Ability to exercise sound judgment and work with minimum supervision. PHYSICAL FUNCTIONS:

• Ability to stand and/or walk for a full shift.

• Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., to assist in stocking/maintaining inventory levels).

• Ability to push and pull with arms up to a force of 128 pounds (i.e., utilizing a hand truck.)

• Ability to bend at the waist with some twisting, up to one hour of the workday.

• Ability to climb a ladder and/or stool, kneel or crouch to store or retrieve materials, and/or place or remove signs.

• Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, for up to four hours of the workday. WORKING CONDITIONS:

• Employee performs approximately 95% of work indoors. Outside work is required. Page 7 of 8

DAN TRAVIS

WORK HISTORY continued.

SELF EMPLOYED

GENERAL LABORER 40-hour week [01/2017 to 07/2022]

St. Louis, MO

I worked as an independent contractor, performing general laborer jobs. Work dictated by customer requests. My daily tasks were driving a pickup truck and or U-HAUL vehicle box truck, packing, preparing, loading, unloading, taking inventory, handling customer requests, cleaning and maintenance to vehicles and equipment, using hand tools, power equipment, hauling bulk items from residential and business properties, provided lawn maintenance and landscaping projects, power washing services, handy man work and routine auto maintenance for local customers.

• Played a key role in customer relations, answering questions, and resolving complaints.

• Interacted with diverse groups, business owners, residents, and the public daily.

• Planned work, identified coordination, enforced worker safety and safeguarded cargo.

• Inspected items, upkeep vehicles, and equipment.

• Plotted routes, and work orders with accuracy.

• Utilized lifting equipment (dollies, ramps, pallet hacks), hand tools (screwdrivers, wrenches, drill) and packing supplies (e.g., tape, ropes, straps) to perform work.

• Hired by residents and businesses to pick up and deliver orders, move furniture, and haul bulk waste.

• Executed lawn services such as cutting grass, aeration, tilling, trimming, and landscaping.

• Used power washing equipment to clean homes, sidewalks, decks, and various surfaces.

• Set up work schedules, and appointments and provided estimates on work.

• Performed repair person work such as painting, demolition, and routine repairs. Page 8 of 8

DAN TRAVIS

WORK HISTORY continued.

WAREHOUSE PRODUCTION ASSOCIATE

Farm Fresh Supermarket, Hampton VA 23666 40-hour week [03/2010 to 12/2016] Supervisor: Lin Jones [CONTACT NUMBER UNKNOWN]

I was responsible for general laborer tasks in support of a large grocery chain.

• Recorded inventory data manually or on a computer or handheld electronic device.

• Documented discrepancies between inventory records and physical counts of stock.

• Received, counted, and verified incoming orders.

• Labeled stock items with labeling equipment such as identification tags or stamps.

• Packed and unpacked items for storage in stockrooms, storage yards, or warehouses.

• Operated machinery for moving stock items.

• Processed shipping requests, requisitions, or purchase orders.

• Distributed products or materials to store shelves, co-workers, or customers.

• Assisted and directed other stock workers in their daily duties

• Coordinated with co-workers to accomplish large tasks efficiently.

• Processed damaged or defective stock per company protocol.

• Reported malfunctioning or damaged stock-handling equipment to management.

• Maintained accurate records of contracts, purchase orders, and requisitions.

• Prepared documents and reports for transactions or regulatory compliance.

• Complied with safety regulations for moving hea2017vy objects and using machinery.

[INVENTORY MANAGEMENT]

• Kept the stock areas neat and orderly.

• Inventoried stock of materials, supplies, parts, and merchandise.

• Marked stock items, used ID tags, stamps, electric marking tools and labeling to track inventory.

• Helped inventory management by upkeep and storage of shipping area.

• Performed cycle counts, troubleshot errors, labeled goods, stocked shelves, unloaded trucks. CHARACTER REFERENCE

Mark Wagner Cell: 757-***-**** Retired Newport News, VA Police Officer Personal

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