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Real Estate Customer Service

Location:
Barangay 83, 1400, Philippines
Salary:
If possible the highest salary you can offer.
Posted:
December 28, 2023

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Resume:

LEONOR CAJILIG LIBOON (BENG)

Permanent Residence: 9 Horizon St. SSS Village, Marikina City

Cell Phone Number: 090********

Email address: ad19rm@r.postjobfree.com

CAREER OBJECTIVE

A challenging executive or management position which would enable me to make significant impact in an

established institution in a lucrative industry.

PROFESSIONAL SUMMARY

An HR Practitioner in various industries such as Banking, Financial, Telecommunication, Business Process

Outsourcing, Real Estate, Retail, Trading, Manufacturing, Marketing, Publishing, Government Sector, TV Network, Recruitment Agencies in the Philippines, New York, USA and Singapore.

Also with experience in Sales, customer service, marketing services, business management, credit and collection, information technology and executive office management.

PROFESSIONAL EXPERIENCES:

March 2016 to Present - Free- lance Business Woman (Network21, Nutra-Ease, First Metro Assets Management- Mutual Funds, Javita Coffee)

Responsibilities includes setting appointments, discussion of benefits of the products, facilitating orientation & meetings, training people, promoting especially in online and doing all necessary coordination & documentations.

2011, 2013, 2017 to Present – Free-Lance Real Estate Broker, Sales Manager/Director position (Eastwood Properties, Vista Land and DaTa Land Inc. etc.)

Responsibilities includes selling condominiums, recruiting people, facilitates orientation & meetings, managing and training people, marketing especially in online and doing all necessary coordination & documentations.

2002- 2016 Human Resource Consultant for various companies:

Lifeline/New York Staffing, U.S.A.; Hello Corp,Call Center; Rubicon Real Estate, Rapid Steel Forming; Big C Publishing Company; Talent Sourcing / Grace BTC Singapore; Makati City Hall; Ecosystems Printing;

Landco Pacific; Carryboy Philippines; Magellan Solutions; Linkstar London; Volubilis/ Proformation France; Wow Holdings, Inc., First Metro Investment Corp., BVP Digital Quest; - 11 FTC Enterprises, Inc. and Prime Technology Specialists, PTV4.

Responsibilities includes: Manages,develops, and implements recruitment & succession planning programs, training programs compensation & benefit programs, communication programs, organizational development interventions, and quality systems & processes. Handles employee relations department. Handles disciplinary actions and hearings.

Manages HR personnel. Develops policies based on long, short-term strategies for HR needs in the business and partners with management to drive the business vision and create initiatives to drive motivation, diversityretention and positive work environment. Helps in increasing company's market share & profit yield. Conductbasic HR Audit.

1998 – 2001 OD, Training, Recruitment & Business Development Officer - Nextel Communications, Inc.

Planned, implemented and evaluated OD interventions. Conducted team building workshops, quality programand training, publication of management tools / articles. Managed budgets and expenses. Successfully handled OD and training programs.

Managed the entire Recruitment and Staffing Department.Conducted the recruitment process for supervisory & managerial levels. Ensured implementation of target recruitment cycle / turn-around time. Identified &

selected placement, executive search & advertising companies

1994 –1997 Recruitment/Manpower Planning Supervisor – Bayan Telecommunications, Inc. (Bayantel)

Ensured effective, efficient recruitment & staffing for technical, confidential positions & affiliate Lopez companies. Trained/supervised six specialists and assistants. Successfully planned & implemented processes & recruitment strategies-headhunting, campus recruitment, talent bank, referrals, newspaper advertisements, networking, accommodation of walk-in applicants, Job Fairs, Placement agencies, executive search, advertising companies. Shortened turn-around time, filled-up all manpower requirements for Zero back -log project. Exemplary Recruitment Performance

1989 – 1993 HR Assistant, Banco De Oro Head Office

Administered company and statutory benefits. Oriented newly hired employees for company benefits & compensation. Monitored attendance of employees. Prepared payroll & manpower reports, performance management report, job evaluation, manpower movements. Conducted exit interviews & evaluated results. HRIS, Attendance IT System & HR Manual.

RECOGNITIONS/AWARDS

Exemplary Performance for the year 1996, Bayantel

Best Agent for Highest Performance - December 2002, PruLife U.K.

Top Sales Agent of the Region - April & July 2004, PruLife U.K.

CEO Awardee, Achiever’s Club, Quality Circle Awardee - 2006 to 2007, PruLife U.K.

SPECIAL SKILLS & OTHER QUALIFICATIONS

Effective Sales Management of Insurance agents (Prulife2002-2008, Pioneer& Medserve 2008)

Efficient Executive Assistant in assisting top Company officers (Nextel 2000 & Com Asia 2005.)

Management of Real Estate Sales force (Eastwood 2011/Avida 2012/Vista Land 2014)

Good background in Business Development Management (Nextel 2001, Grace BTC Singapore 2006 & Eastwood Properties 2011)

Effective Presentation/ Training/ Facilitation Skills

Proficient in MSOffice Applications. Working knowledge in HRIS Systems

Good interpersonal skills

With training on ISO Documentation & Business Process Improvement

Member of Personnel Management Association of the Philippines and HRCC

Advanced Leadership& Fundamentals of Leadership Excellence Graduate, OCCI

Wealth Circle, Success Speaker’s, HR/SR Ministry of Light of Jesus Community, Bo Sanchez, Inc.

Licensed Real Estate Broker

VOLUNTEER WORK/SERVICE/ MEMBERSHIPS

Light of Jesus Community & Foundations, JCI Princess Urduja & Rotaty Club-GEMSS, Makati City

EDUCATIONAL BACKGROUND

1994 – 1996 Masters in Human Resources Management Units, UST

2003 - 2004 Diploma Courses in HR Management, PMAP

1985 – 1989 Bachelor of Science in Psychology, University of Santo Tomas, Philippines



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