Carolina Carstensen

I am hard worker

Seattle, WA 98188

ad19rl@r.postjobfree.com

+1-206-***-****

My goal in this job search is to find a company that will let me grow in their company. I have the customer service skills required for any office assistant or in retail. My office experience will benefit any potential employer.

Willing to relocate: Anywhere

Sponsorship required to work in the US

Work Experience

Flex Team Member

Space Needle - Seattle, WA

July 2023 to Present

• Duties include: seamlessly supporting all warehouse operations, processes and procedures aligned with executing and maintaining the flow of merchandise from intake to the guest for all Space Needle .To Support the company’s vision, goals and initiatives while maintaining a clean, safe, positive environment for all Space Needle Guests and Team Members.

Delivery Driver

UberEATS - Seattle, WA

August 2016 to July 2023

A self-motivated, organized professional with excellent customer service skills and strong administrative experience. Completed on-time deliveries by choosing the best and most efficient routes. Strong attention to detail on vehicle maintenance and cleaning. Quickly and accurately respond on short notice. Signing Associate

Macy's - Seattle, WA

August 2018 to December 2018

• In this position, my main job was to take up and put down sales signs.

• I also helped in inventory, pre-sales, and POS transactions.

• I also assisted with customers when they needed help with price checks or to find an item.

• My cart was very organized as I restocked it on a daily basis.

• My other responsibilities included working in the backroom inventory. Sales Floor Associate

Tj Maxx - Helena, MT

September 2015 to April 2016

• My position at TJ Maxx was floor associate.

• I worked mainly as a merchandiser.

• The job entailed me to work markdowns, stock sales floor racks, price check for customers, work the stockroom, and work in end of year inventory.

• In addition to this, I worked in customer Service.

• The areas where I worked this was in the fitting rooms and some on the cash register.

• I also helped to assemble furniture at times.

Housekeeping/Laundry Attendant

Shilo Inns and Suites - Helena, MT

April 2009 to September 2009

• Vacuumed rugs and carpeted areas in offices lobbies and corridors.

• Polished glass surfaces and windows.

• Washed, cleaned and disinfected water coolers.

• Polished all metal hardware fixtures.

• Remove trash from room.

• Vacuumed 3-4 hours a shift.

• Changing out bedding linens and put solid linens in laundry.

• Cleaned and maintained bathrooms.

• Cleaning every surface in the hotel.

• Followed all the proper cleaning procedures according to the MDSD book.

• Replenished supplies to each area or cart when needed.

• I worked all areas in the laundry department.

Crew Member/Cashier/Cook

McDonald's - Belgrade, MT

August 2005 to January 2006

• Provided friendly guest service and heartfelt hospitality to every customer I served.

• I handled customer complaints in a professional and timely manner.

• My teammates worked well with me, and I had a professional relationship with my managers.

• I had to work every shift at some point, and learned every work station in the store.

• I worked in preparing food as well.

• This included proper date stamping and right portions.

• My other responsibilities were keeping the store in a working and orderly condition. Education

Associate in Graphic Design

art institue of seattle - Seattle, WA

September 2016 to January 2017

High school or equivalent in Education

El Capitan High School - Lakeside, CA

August 2001 to June 2005

Skills

• Photoshop, InDesign, publisher, (6 years)

• Microsoft (10+ years)

• 10 key (9 years)

• Basic Computer Skills (10+ years)

• Basic account skills (3 years)

• Cash Register (6 years)

• MLS (8 years)

• Customer Service (6 years)

• Cellular (10+ years)

• Excel (10+ years)

• Powerpoint (10+ years)

• Basic Cooking (10+ years)

• Cash Handling

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Retail (3 years)

• Sales (3 years)

• Inventory (1 year)

• Marketing (8 years)

• MS Office (10+ years)

• Crew Member (2 years)

• Food Service (2 years)

• English

• Office Administration (8 years)

• Door-to-Door Experience

• Pre-sales

• Adobe Creative Suite (2 years)

• Graphic Design

• Sales Experience

• Front Desk

• Hospitality Experience (3 years)

• Senior Care

• Multi-line Phone Systems (10+ years)

• WordPress

• Computer Networking

• Typography

• Photography

• Adobe Illustrator (1 year)

• Adobe Acrobat

• Microsoft Excel

• Computer literacy (10+ years)

• Micros POS

• HTML5

• Illustration

• Typing

• Documentation review

• iOS (2 years)

• Communication skills

• Microsoft Outlook

• Windows

• Clerical experience (5 years)

• Computer skills

Certifications and Licenses

Customer Service Skills assessment - Familiar

September 2018 to Present

Indeed Assessments™ evaluation completed with Familiar rating. View my results:

https://share.indeedassessments.com/share_assignment/uqlbj561wtikjxcb Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Food Handler

April 2021 to April 2023

driver's license

Food Handler Certification

April 2021 to April 2023

MAST permit class 12 and 13

December 2021 to December 2026

Non-CDL Class C

Assessments

Business math — Completed

April 2023

Using basic math to solve problems in a business context Full results: Completed

Customer Service Skills — Completed

September 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Life Skills

When I was in my minor years I worked with my mother in her real estate business. This was from 1999 to 2005. My responsibilities were to work on computers, make flyers for advertising, and work her house listings. I went from door to door to help her advertise her business. She had me help in her open houses as well. She gave me the opportunity to learn the basics of real estate. I learned the MLS system for real estate listings. I had the opportunity to work with my mother's clients in the sale and/or purchase of a home.

I also volunteered at Grossmont Hospital. I was volunteering as a candy stripper during the years of 2001 and 2002. My responsibilities were to help take care of new mothers, pass out meals, gift shop helper, used multiple phone lines, and worked in the nutrition area. This taught me customer service skills, and helped me learn valuable life skills as well.

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