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Customer Service Young Adult

Location:
Atlanta, GA
Posted:
December 28, 2023

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Resume:

WORK EXPERIENCE

I’m an ambitious and determined young adult

with the pursuit to obtain an opportunity to

develop my current set of skills and to establish

new ones to launch me into a position of growth

in my professional career.

Receptionist

3754 Linecrest Road., Ellenwood, Ga.

678-***-****

WHY ME? May 2015 – June 2017

Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directed visitors by maintaining employee and department directories; giving instructions. Maintained security by following procedures; monitoring logbook; issuing visitor badges. Monitored telecommunication system by following manufacturer's instructions for house phone and console operation. Maintained a safe and clean reception area by complying with procedures, rules, and regulations. Established continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributed to team effort by accomplishing related results as needed.

**************@*****.***

Decatur Dekalb YMCA

Decatur, GA

40%

30%

30%

Communication

Customer Service

Organization

Deli Clerk

March 2013 – October 2014

Provided premier customer service, including greeting them and responding to questions. Ensured product was rotated, within date, and properly displayed on shelves according to the appropriate planogram. Unloaded product from trucks and organizing stock room. Filled assigned sections as needed. Assisted Grocery Replenishment Specialist in maintenance of shelf set. Cleaned cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers. Operated back room equipment, pallet jack, scissor lift, baler, compactor and scrub machine. Assisted in other duties, as assigned Publix Supermarket

Atlanta, GA

60%

40%

Customer Service

Communication

SKILLS

Standardized Patient

August 2012 - Present

Portrays the part of a patient with a specific medical problem. Provides memorized information to the student during the taking of the history of present illness, review of systems, and family and social history. Judge when it is appropriate (or not) to give information and respond appropriately during the physical examination. Follows guidelines regarding confidentiality of the exam process, exam cases, student and physician information, and accept constructive criticism and training in a positive manner. Maintains awareness of what does not know regarding the case and seek guidance from MSOM personnel to get that information. Morehouse School of Medicine

Atlanta, GA

70%

30%

Communications

Darrian

Brown

Data

Customer Service

Microsoft Office

Communication

Data Entry

Cash Handling

Task Execution

Attention to Detail

95/100

85/100

90/100

90/100

95/100

95/100

90/100

EDUCATION

College Coursework

Oakwood University

Huntsville, AL

Georgia Public Broadcasting

Atlanta, GA

Volunteer

Assisted in reaching out to

members via phone and e-mail and

assisted in member program

preparations

High School Diploma

Greater Atlanta Adventist Academy

Atlanta, GA

Teen Leaders of America

Atlanta, GA

Member

Participated in the Leadership

Academy Program

Community Service & Activities

95/100 English Verbal

95/100 English Written

Solomon Smallwood

TSG Financial Management

404-***-****

REFERENCES

Dr. Kitty Cater-Wicker

Morehouse School of Medicine

404-***-****



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