Ux Ui Design
Resume:
Jasmine Christie
DETAILS
Colorado Springs, CO.
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LINKS
Ux Portfolio
Technical Expertise
UX/UI design Skills
UX/UI Design Wireframes
Personas Rapid Prototypes
Product Design Site Maps
Journey Maps User Flows Design
Systems + Style Guides
Research Skills
Usability Testing Interviewing
Ideation Competitive Analysis-
Affinity Maps Empathy Maps
User Stories
Design Tools
Figma Adobe XD
Soft Skills
Attention to Detail
Strong communication and
organizational skills Empathy
Problem Solving Positive
Attitude Proactive
PROFILE
Hello! I am a passionate and dedicated UX designer who is committed to providing exceptional experiences to users. Strong foundation in UX principles and design tools, with a focus on wireframing, user research, and prototyping. Adept at collaborating with teams to transform user insights into intuitive and user-friendly designs. Enthusiastic about learning and staying current with industry best practices.
EXPERIENCE
Complaint Surveillance Specialist at Tandem Diabetes, Remote July 2019 — Present
• Generated reports detailing customer service metrics such as response times, resolution rates, which resulted in 40% increase in customer satisfaction
• Led analytics, communication and organizational tasks to oversee product support and interface with customers.
• Researched and identified solutions to customer inquiries and escalated unresolved issues to appropriate team members.
• Collected, analyzed and reported on data for use in operational planning. Behavioral Interventionist at Health and Welfare, State of Idaho, Boise, Idaho August 2019 — June 2021
• Maintained up-to-date records of all data entries in a database system.
• Conducted regular audits to ensure data integrity and accuracy.
• Developed methods for increasing efficiency of the data entry process. EDUCATION
UX Professional Certificate Program in UX/UI Design, Google, Remote August 2022 — October 2023
Bachelors of Science, Northwest Nazarene University, Nampa, Idaho August 2010
Graduated with a B.S in Physical Therapy
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