Customer Service Social Media
Resume:
Donta Johnson
The Spirit of Excellence
Port Huron, MI 48060
***************@*****.***
Willing to relocate to: Port Huron, MI - Marysville, MI - Saint Clair, MI Authorized to work in the US for any employer
Work Experience
Engagement Specialist
CROSSMARK - Port Huron, MI
January 2023 to Present
Meet and greet each customer
Invite and provide them with a Sams club sample to try out Set up the product on the cart to display the sample Assist the customers on the sales floor with recipe ideas and shopping decisions Lead and guide customers to the brand and location of the product Kitchen prep each sample
Check temperature samples hot or cold
Tear down and clean the cart and remove all sampled products from the cart. Sports/rec coordinator
SONS Outreach Ministry - Port Huron, MI
January 2023 to September 2023
working with the youth/ground keeping work / custodial work Promoting and advertising SONS Outreach social media pages and Event Staff
Bluewater Convention Center - Port Huron, MI
October 2018 to July 2021
I setup tables and chairs, pipe and drape, tents
Setup dump stations
Meet/Greet customers and clients as well as event planners Serving tables(Pickup glasses, restock glasses,
Bar runner, restock the bartender coolers, and, fridges with beers as well as other beverages Dishwasher duty (Rinse, clean, stack, and, put away dishes Clean and sanitize kitchen
Clean and restock restrooms and guest tables
Night Auditor
Days Inn suites - Warren, MI
June 2020 to February 2021
Check guest in/out
Book new guests /current guests into rooms
Answer phones, and, emails, solve customer problems provide excellent customer service Greet guest
Bill pay (rewards points, credit card, debit cards,) File registration (deposits, complaints, reports,
Cashier duties( ensure top and bottom drawer balance out for the morning shift. Housekeeping( manage and maintain hotel lobby area as well as watch the monitors to, ensure that the building is secured and clean, and, safe for the morning shift Foresee that all the guests get beyond expected customer service Professional Valet supervisor lead/Vibrus group henry ford hospital Professional Valet Service - Detroit, MI
February 2019 to September 2019
Park customer cars/ Pull up customer cars
Fill out valet parking cards
Inspect each vehicle after its parked/Pulled up
Meet & Greet customers
Show customers around to their destination
Help customers load and unload their vehicles before and after they leave the hotel Customer service
Provide customers with professional valet service and customer service Event Specialist (Part-Time)
Sam's Club crossmark - Port Huron, MI
June 2018 to December 2018
I do kitchen prep and prepare and sell Sam's Club products I cook, temp and prepare produce and samples daily. Rinse, wash, clean sanitize dishes. Customer service assistance on the sales floor. And serve demos for at the club RESIDENTIAL CUSTODIAN
Port Huron Housing Commission - Port Huron, MI
September 2011 to April 2014
Used and maintained assigned power equipment and hand Reliable and professional
tools; buffers, auto scrubbers, extractors, high-pressure washers, high-speed buffers and vacuums for the cleaning Organized and general maintenance of floors, walls, carpets, furniture,etc. Time management Perform, Liaison duties communication between residents and management office regarding issues and concerns about the senior complex needs. cleaning and related activities such as removing
snow or debris from sidewalks and stairs in areas within the Team player buildings using hand-operated tools or small power equipment.
Perform related duties as required.
Fast learner
Community Volunteer Work
Americorps VISTA - Port Huron, MI
December 2008 to December 2010
Assisted with developing and coordinating programs designed to promote the organization and its services to the community and the target population. Assisted with promoting activities and services through various forms of media, as well as, preparing events and fundraisers for the community. P: 313-***-****
E: *************@*****.***
Education
ASSOCIATE in LAW ENFORCEMENT
St. Clair Community College
2009
Skills
• Sales marketing (3 years)
• Promotion (3 years)
• Customer Service (5 years)
• Food Service (1 year)
• Guest Service
• Valet (2 years)
• Customer Care (4 years)
• Call Center (2 years)
• Customer Support (3 years)
• Heavy Lifting
• Custodial Experience
• Event Planning
• Driving
• Writing Skills
• Load & Unload
• Box truck
• Delivery Driver Experience
• Program Development
• Landscape Maintenance
• Bartending
• Handyman experience
• Maintenance
• Night Audit
• Lawn Care
• Fundraising
• Forklift
• Mowing
• Shipping & Receiving
• Facilities Maintenance
• Remodeling
Certifications and Licenses
Chauffuer License
April 2023 to March 2024
driver's license
Chauffeur's Permit
Donta Johnson
June 2023 to Present
Assessments
Filing & organization — Completed
October 2020
Arranging and managing information or materials using a set of rules Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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