Dispatcher / Customer Service
Resume:
Lora M. Hill
Thurston, Ohio *****
email: **********@*****.***
EDUCATION
Columbus State Community College ~ presently attending
Logistics Major ~ Member Phi Theta Kappa
Ohio State School of Cosmetology ~ Graduated
Pickerington High School ~ Graduated
EMPLOYMENT
MPW ~ March 2020-Present
Position ~ Logistics Analyst
I work 3rd shift and primarily monitor deliveries, departures and returns. Answer calls and dispatch drivers. I go over the day’s events and make sure all times are input correctly, input work orders, clean up equipment list, take breakdown & accident reports. I print directions for early morning departures, and I call Field Service Techs when alarms at their respective plants are going off.
Forward Air ~ June 2019-March 2020
Position~ Safety Generalist
I take accident reports, notify the shop and Dispatch if a trailer or driver need recovered or reseated. I assist drivers with their ELD log entries. I also notify drivers when training is scheduled and assist in maintaining personnel files to keep up to date.
Buckeye Motor Freight ~ January 2018-June 2019
Position~ Night Driver Manager
I schedule 21 routes a night and maintain records for driver payroll. I report arrival and departed times to brokers. I handle any problems that may arise.
Spectrum ~ June 2017-January 2018
Position~ Inbound Sales Rep
Taking inbound calls for cable, internet and phone service and setting up install dates and times. Also, would process past due bills, and month in advance payments
American Expediting ~ Nov 2012- July 2017
Position ~ Dispatcher & Courier
Dispatching couriers for 7 major cities for same-day package delivery for
Various companies and organizations including The American Red Cross,
UPS, FedEx, Midnite Express and others
Blue Technologies ~ April 2015 – September 2016
Position ~ Parts Clerk
Responsible for shipping, receiving, and inventory for parts & supplies. I worked with techs
and kept them supplied with whatever they needed to fix a problem.
Home Depot ~ Mar 2003 – Feb 2010
Position ~ Kitchen Designer & Pro Sales Desk
I lead the district in sales every month and hold the record for highest
sale by a store associate. Used AutoCad 20/20 for Kitchen Design.
Mt Carmel East Hospital ~ Apr 1999 – Sept 2003
Position ~ Unit Coordinator – ER & 3rd shift house float.
Riverside Methodist Hospital ~ Jan 1998 – Apr 1999
Position ~ Unit Coordinator – Ortho/Micro-hand Surgery post-op
Defense Finance & Accounting Service ~ Jun 1990- Oct 1996
Position ~ Administrative Assistant International Division of the Federal Government.
Processed Travel Orders, Arranged Conferences and processed weekly timekeeping for the whole division.
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