Melea Dickerson

Las Vegas, NV *****

ad19lh@r.postjobfree.com

+1-725-***-****

I respect everyone and will help if our team needs more training for their job. I keep a friendly, safe environment. Keep accurate records and organized. Been given rewards for excellence by company and guests.

Authorized to work in the US for any employer

Work Experience

Front Desk Supervisor

El Cortez Hotel and Casino - Las Vegas, NV

May 2012 to April 2023

I maintained company policy and gave exceptional customer service. Trained staff for teamwork support. computer skills and billing. Phone skills. Upsells COMMUNICATION

• CUSTOMER SERVICE

• Multitask

Sales Associate

Marshalls - Las Vegas, NV

June 2011 to May 2012

Sales,marketing

Customer service

Cashiering

Promoting

Education

High school diploma

Career Technology Center - Springfield, OH

1998

Skills

• Proficient Computer Skills

Excel

Word

Power Point

Outlook

Social media

LEADERSHIP

Decision making

Delegation

Teamwork a natural leader

• Guest Services

• Cash Handling

• Night Audit

• Multi-line Phone Systems

• Office Management

• Administrative Experience

• Medical Office Experience

• Accounts Receivable

• Marketing

• Medical Scheduling

• Management

• Clerical Experience

• Merchandising

• Medical records

• OSHA

• Communication skills

• Computer literacy

• Windows

• Basic math

• English

• Dental Assisting

• Chairside Assisting

• Front Desk

• Analysis skills

• Customer service

• Office experience

• Microsoft Office

• Organizational skills

• Hotel experience

• Microsoft Excel

• Time management

• Typing

• Leadership

• Computer skills

• Supervising experience

• Sales

• Dental Receptionist

• Insurance Verification

Languages

• English - Expert

Awards

Employee Month

Outstanding work

Leadership Award

Dedication

Upsells

Perfect attendance

Certifications and Licenses

Food Handler Certification

Nevada Gaming Board

August 2022 to August 2027

Certified Dental Assistant

State Board X-ray license

X-Ray Certification

Budget planning

Driver's License

Assessments

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Verbal communication — Proficient

May 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Medical receptionist skills — Proficient

July 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Professionalism — Proficient

May 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Front desk agent (hotel) — Proficient

May 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Written communication — Proficient

May 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Basic maintenance and repair — Proficient

May 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Filing & organization — Proficient

May 2023

Arranging and managing information or materials using a set of rules Full results: Proficient

Call center customer service — Proficient

June 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer focus & orientation — Proficient

January 2023

Responding to customer situations with sensitivity Full results: Proficient

Retail customer service — Proficient

April 2023

Responding to customer situations in a retail setting Full results: Proficient

Administrative assistant/receptionist — Proficient July 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Basic computer skills — Proficient

April 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

September 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Technical support: Customer situations — Proficient June 2023

Responding to technical support situations with sensitivity Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient May 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Office manager — Proficient

September 2023

Scheduling and budgeting

Full results: Proficient

Social media — Proficient

September 2023

Knowledge of popular social media platforms, features, and functions Full results: Proficient

Data entry: Attention to detail — Proficient

May 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Project timeline management — Proficient

May 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Work style: Conscientiousness — Proficient

September 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Scheduling — Proficient

April 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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