Valerie Kosisochukwu Nwosu

**** ******* ****,

Burnaby BC.

778-***-**** ad19ld@r.postjobfree.com

Professional Skills and Abilities

• Compassionate skilled and dedicated care support worker with a passion for providing high- quality care and support to individuals and youths that require healthcare and mental health support.

• Health Support worker with over five years of experience in taking care of individuals who need professional health support.

• Excellent in assisting in daily living activities, personal care, and medication management.

• Proficient Computer skills: MS Office, MS Excel, PowerPoint

• High attention to detail and data accuracy with strict adherence to policies and handling of confidential information.

• Ability to prioritize workload, strong organizational and coordination skills to manage change and conflicting priorities.

• Quick learner and self-motivated with the ability to work with minimal supervision.

• Excellent interpersonal and communication skills.

• Strong leadership with experience working in an Agile Project Management environment.

• Ability to work as a team member.

• Excellent listening skills with the ability to accurately summarize key information, discussion items, and decisions in preparing accurate summaries of various issues including minutes of committee meetings.

Work Experience

Residence Support Worker (Full time) April 2023 - Present Connective Support Society Vancouver, Canada

• Assist residents by identifying potential problems and reporting any difficulties to the Building Coordinator and Management.

• Recognizes, analyzes, and deals with potential emergencies such as clients. aggressive behavior to ensure no harm comes to the resident or the public.

• Observe residents identify and assess potential emergencies and develop short-term strategies to deal with such situations including de-escalating challenging behaviors.

• Provides supportive feedback and behavior management to residents, their families, and their networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping (garbage removal, laundry assistance, dishes, changing of linens, sweeping/mopping of floors, bathroom cleanliness, etc.), meal planning and preparation, making and keeping appointments, and interpersonal skills.

• Provides medication support, following established policy.

• Provides meal programs or support under established policy.

• Completes rounds every 30 minutes of the building and grounds to maintain the safety and security of the housing site, addressing issues if found.

• Completes and maintains related records and documentation in the organizational database such as resident interactions, progress reports, and daily logs. Health Care Support Worker (Full time) Jan 2018 – August- 2022 Yenagoa Hospital Bayelsa, Nigeria

• Assisted patients with personal care activities including bathing, dressing, and feeding, while upholding their dignity and privacy.

• Administered medication under the supervision of registered nurses, adhering to safety protocols.

• Collaborated with healthcare professionals to monitor patients’ conditions and report any. changes or concerns.

• Provided emotional support to patients and their families during their stay at the hospital.

• Assisted in maintaining a clean and organized environment to ensure patients’ comfort and safety.

Mental Health Support Worker (Full time) Feb 2015- Nov 2017 Splendid Wellness Society Abuja, Nigeria

• Provided personal and group support to individuals and youths with mental health challenges, implementing coping strategies and emotional regulation techniques.

• Participated in care planning meetings and collaborated with mental health professionals to develop personalized care plans.

• Assisted clients in assessing community resources and support services to enhance their overall well-being.

• Offered crisis intervention and de-escalation techniques to individuals in distress.

• Conducted regular check-ins and follow-ups to monitor clients’ progress and adjust support as needed.

Education

Master’s in Business Administration (MBA) 2023

University Canada West Vancouver BC, Canada

Bachelor of Science (Real Estate) June 2013 – Sep 2018 Abia State University Uturu, Abia, Nigeria.

Professional Certifications

Standard First Aid & CPR/AED level C July 2023 – Present Vida First Aid Training Vancouver BC, Canada

• Completed the two doses of the COVID-19 vaccine with a certificate.

• Naloxone training

• Food-safe training

• Service It Right training

• WHMIS training

ONLINE (Florence Academy) July 2023 - Present

• Basic life support

• Safeguarding Children

• Fluids and Nutrition

• Food Hygiene

• Infection Prevention Level C

• Safeguarding Adults L1&2

Language:

• Fluent in verbal, written, and electronic communication in English. References:

Available on Request.

Contact this candidate