Francine Reyes

917-***-**** ad19kz@r.postjobfree.com Staten Island, NY 10314

PROFESSIONAL SUMMARY

Meticulous and proactive Executive Assistance Professional with 15+ years of experience in the administrative field. Excellent in managing complex calendars, answering calls and emails, and providing administrative support to executive personnel for enhanced work efficiency. Extensive experience seamlessly coordinating and overseeing presentations, meetings, special events and projects. Adept at drafting meeting agendas, handling contract renewals and utilizing great communication, time management and organizational skills to maximize office productivity. EXPERIENCE

Executive Assistant/Staff Assistant Emblem Health November 1993 -July 2023

● Handled correspondence for 3 executives through calls and email management resulting in enhanced internal and external communication.

● Managing CIO/SVP busy calendar along with CISO and VPs within his organization.

● Assisted with his staff of 100+with day-to-day requests.

● Maintained confidentiality of all sensitive and confidential issues.

● Prepared meetings through calendar management operations leading to improvement in meetings and organizational cross-functionality.

● Tracked and coordinated internal and external meetings or events and helped prepare presentation materials.

● Organized and managed catering

● Provided general administrative and office support as requested.

● Created and maintained department SharePoint.

● Created and maintained department organization chart using Visio.

● Served as liaison between other departments and outside organizations.

● Worked in an extremely busy IT environment.

● Assisted other Senior executives and Assistants with help desk escalations and resolutions.

● Ordered all supplies including computer equipment maintained all office equipment.

● Handled all the invoice paying via Oracle for the entire department across three entities.

● Created and executed onboarding plan for new hires both consultants and employees.

● Onboarded/offboarded consultants for outsourced areas of IT.

● Served as Vendor Relationship Manager for consultants.

● Handled travel, lodging, and expense reporting via Concur.

● Assisted with special projects as needed.

Various Companies September 1987-November 1993

Worked on various long-term temporary assignments for multiple companies including Health Insurance

Plan of Greater New York (HIP) Con Edison, MTA, PaineWebber

● Worked on various long-term temporary assignments for multiple companies including Health Insurance Plan of Greater New York (HIP) Con Edison, MTA, PaineWebber, Fuji Bank

● Managed calendars, answered phones, handled multiple confidential materials including employee files and records, performance evaluations, salaries, raises. EDUCATION

● Kingsborough Community College

SKILLS

● Executive Assistance

● Office Management

● Email Management

● Complex Calendar Management

● Meeting Preparation

● Vendor Relationship Management

● Microsoft Office Suite including Share Point and Visio

● Oracle

● Concur

● Organization

● Ability to work independently with minimal supervision.

● Self-starter

● Problem-solving

● Incident Reporting

● Employee and Visitor Screening

● Verbal and Written Communication

● Detail Oriented

● Honest and Dependable

● Team Player

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