Ranae Burpee

Woodland Hills, CA *****

ad19k2@r.postjobfree.com

+1-818-***-****

Authorized to work in the US for any employer

Work Experience

Warehouse Worker (Seasonal)

United Parcell Service UPS - North Hills, CA

November 2022 to Present

• Maintain a safe working environment

• Stage orders

• Load/Unload trucks

• Package sorter

Retail Merchandiser

Set and Service Resources (SASR) - Los Angeles County, CA March 2021 to Present

• Retail reset/merchandising

• Cosmetic resets

• Home improvement resets

• Read planograms.

• Restock items

• Build/tear counter tops/shelving

• Locate and remove discontinued items

• Stock new items

• Label and tag items and shelves

Delivery Driver

Postmates - Los Angeles, CA

April 2018 to December 2020

• Pick up/drop off customers order

• Provide exceptional customer service

• Deliver 5 star service every single day

• Handle any questions/concerns in a calm manner and follow thru making sure all parties involved are happy and completely satisfied

Counter Person/Cashier

The Oaks Laundry - Van Nuys, CA

October 2019 to December 2019

• Cashier

• Bag customers laundry

• Fluff & fold

• Wash/Dry laundry

• Clean washing machines and dryers

• Clean Laundromat

• Closed Laundromat nightly.

Delivery Driver

Instacart - Los Angeles, CA

March 2017 to May 2017

Provided excellent customer service while I grocery shopped and delivered groceries to customers..worked from platform off app..worked various hours..provided fast and efficient service Customer Service Associate/Cashier

Mr. Dryclean - Encino, CA

February 2017 to March 2017

Provided excellent customer service..tagged clothes..bagged clothes..handled all cash/credit card transactions..maintained cleanliness of store...retrieved customers clothing...handled all customers questions/concerns in professional and calm manner.. Sales Representative

Walmart - Santa Maria, CA

April 2016 to July 2016

Sales rep in women's apparel and shoes..kept dept. clean and hazard free..provided excellent customer service by anticipating needs of customers..kept dept. stocked and up to date.. Secretary

A&R Construction - Nipomo, CA

January 2013 to March 2016

Responsibilities

Ran office of busy construction company. Set appointments, processed payments, answered calls, filed all paperwork, ran errands, etc

Secretary/Receptionist

American Carpet Cleaning & Restoration - Nipomo, CA January 2010 to December 2012

Secretary/receptionist for busy carpet cleaning business...set appointments..answered phone calls...handled all customer questions/concerns in professional manner... Customer Representative

Sykes Enterprises Incorporated - Milton-Freewater, OR July 2009 to December 2009

Worked at AT&T call center billing Dept. Helped customers with paying their bills, made changes to current plan, took payments over the phone..made adjustments to plans..made sure customer was completely satisfied before ending call.

Accomplishments

Customer service and customer satisfaction were top priority Cashier

Walmart - Arroyo Grande, CA

February 2002 to June 2002

Education

High school

Arroyo Grande High School - Arroyo Grande, CA

August 1997 to June 2000

Skills

• CDL (10+ years)

• Customer Care (10+ years)

• Customer Service (10+ years)

• Delivery Driver Experience (2 years)

• Planograms (1 year)

• Merchandising (1 year)

• Cleaning (10+ years)

• Stocking (2 years)

• Organizational skills (10+ years)

• Call Center (1 year)

Certifications and Licenses

CDL

Assessments

Retail customer service — Proficient

January 2022

Responding to customer situations in a retail setting Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Delivery driver — Proficient

January 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Work motivation — Proficient

December 2021

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Attention To Detail, Dependable, Customer Service, team player, outgoing, positive attitude, able to multi task, can handle difficult situations in a calm manner

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