KENISHA

GILBERT

® ad19jc@r.postjobfree.com

& 592-***-****

Lot 97 Plum Park Sophia,

Greater Georgetown

9

SKILLS

Computer Literatare

EDUCATION

Computer World Colledge And

University

Kitty + 06/2020

Diploma in Computer Studies :

Computer And Information Sciences

Mahaicony Technical And

Vocational Centre

Mahaicony Village, Guyana +

09/2019

Competency in Data Operations :

Computer And Information Sciences

Mahaicony Secondary School

Mahaicony Village, Guyana +

11/2018

High School Diploma

Mathematics-3

English A-2

Integrated Science-2

Information Technology-2

Food and Nutrition-2

Geography-3

Social Studies-3

PROFESSIONAL SUMMARY

Highly organized and detail-oriented professional with strong work

ethic and dedication to achieving goals. Skilled at developing and

maintaining documentation systems, Knowledgeable in project

management principles and customer service best practices.

WORK HISTORY

Cara Lodge Hotel - Events Coordinator & Administrative Assistant

294 Quamina Street, Georgetown + 12/2022 - 11/2023

+ Coached employees through day-to-day work and complex

problems.

+ Entered data, generated reports, and produced tracking

documents.

+ Set priorities and problem-solved workflow issues to maintain

rapport with customers and managers.

+ Gathered and organized materials to support operations.

+ Tracked records, filed documents and maintained

communication between clients to manage office activities.

+ Participated in workshops and in-service meetings to enhance

personal growth and professional development.

Fantasy Gaming Lounge - Front Desk Receptionist

Giftland Mall Compound + 08/2021 - 12/2021

+ Greeted guests at front desk and engaged in pleasant

conversations while managing check-in process.

+ Maintained organized and clean front office area to create

professional and welcoming environment for visitors and

employees.

+ Scheduled, coordinated and confirmed appointments and

meetings.

+ Resolved customer issues quickly and notified supervisor

immediately when problems escalated.

Emerge BPO - Customer Support Professional

Camp Street, Georgetown + 06/2020 - 10/2020

+ Recognized escalation needs and connected customers with

advanced support staff.

+ Supported customers throughout incident response, management

and resolution to deliver expert assistance for technical needs.

+ Created user accounts and assigned permissions.

STEEL PAN PLAYER, BINGE READER

Ihave a special love for steel pan music and a deeper affection for

reading

LANGUAGES

English: C2

Proficient

Contact this candidate